Mobile technician Work, Jobs in Burnopfield, Dur (with Salaries)

2nd Line Support Technician
Vertu Motors —Gateshead
- £29,252 a year
- Full-time
- Organisational skills
- Training & development
- Communication skills
Quick apply
Field Service Technician
Apogee Corp —Newcastle upon Tyne
- Monday to Friday
- Communication skills
- Employee assistance programme
- Employee discount
6d
IT Technician
Gateshead College —Gateshead
- £26,109 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Maintenance
- Employee assistance programme
11d
Senior Controls Technician - Mobile
Biffa Waste Services —Hartlepool
- Full-time
- Hybrid work
- Maintenance
- Programmable logic controllers
- Travel
Quick apply
Pump Technician
MetroRod Ltd —Cramlington
- £38,000 - £42,000 a year
- Overtime
- Communication skills
- Mechanical knowledge
- Employee discount
Quick apply
12d
Service Technician / Automotive Mechanic- Newcastle
Tesla —Newcastle upon Tyne
- Communication skills
Drinks Dispense Technician
Northpour Ltd —Peterlee
- From £24,784 a year
- Weekend availability
- Maintenance
- No experience needed
- Travel
- Free parking
- Bereavement leave
Quick apply
7d
Safety Equipment Technician Team Leader
MSA Safety —Durham
- Full-time
- Customer service
- Maintenance
- English
- Employee discount
5d
VacancyTitle: Electrical Installation Technician
Northumbrian Water/Essex & Suffolk Water —Washington
- £35,785 - £42,100 a year
- Overtime
- Communication skills
- Annual leave
- Employee assistance programme
6d
Safety Equipment Technician Team Leader
MSA, The Safety Company —Durham
- Full-time
- Remote
- Customer service
- Maintenance
- English
- Employee discount
5d
Business & Science: Graduate Scheme
Rentokil Initial Group —Hartlepool
- £27,669 - £32,447 a year
- Overtime
- No experience needed
- Bachelor's degree
- Business
- Relocation assistance
- Annual leave
Quick apply
4d
Mobile Plant Technician
SunbeltRentals —Newcastle upon Tyne
- Maintenance
- Employee assistance programme
Quick apply
Mobile Tyre Technician/Fitter
Tyrefix UK —Newcastle upon Tyne
- No weekends
- Mechanical knowledge
HVAC Service Technician
Johnson Controls —Newcastle upon Tyne
- Overtime
- Schematics
- Employee assistance programme
- Employee discount
2h
Trainee Pest Control Technician
Rentokil Initial Group —Hartlepool
- £27,669 - £32,447 a year
- Overtime
- No experience needed
- Communication skills
- Relocation assistance
- Annual leave
Quick apply
4d
Field Service Engineer
Royal Terberg Group —Newcastle upon Tyne
- £45,653.40 - £48,578.40 a year
- Monday to Friday
- Customer service
- Computer literacy
- Travel
- Employee assistance programme
- Employee discount
7h
IT Support Technician
Filtronic —Sedgefield
- Full-time
- Hybrid work
- Maintenance
- Continuous improvement
- Organisational skills
Quick apply
10h
Pest Control Technician - Newcastle/Northumberland
Vergo —Newcastle upon Tyne
- £27,834.98 - £29,500.00 a year
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
7d
HGV Fitter
North East Tippers Ltd —Durham
- £17 - £20 an hour
- Full-time
- Organisational skills
- In-person
- Automotive diagnostics
- Free parking
Quick apply
6d

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Field Service Technician
Apogee Corp —Newcastle upon Tyne
SKILLS AND EXPERIENCE REQUIRED Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems…
6d
Field Service Technician
Zipwater —Newcastle upon Tyne
Zip Water - The home of the world’s most advanced drinking water system, with unrivalled expertise in filtered boiling, chilled and sparkling water.
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13d

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mobile technician jobs near burnopfield, dur

2nd Line Support Technician

Vertu Motors -
Gateshead

Quick apply

Job details

Full-time
£29,252 a year

Benefits

Company pension

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Incident queue management
Ticket management
Technical support incident logging
Organisational skills
Customer support
Training & development
Communication skills
Remote diagnostics
Help desk

Full job description

Vertu Head Office Gateshead

2nd Line Support Technician

Vertu House, Team Valley, Gateshead
Full-Time | Monday to Friday, 9:00am – 5:30pm (37.5 hours per week)
Salary: £29,252

Join a Growing IT Team Supporting One of the UK's Leading Motor Retailers

As Vertu continues to grow, we're looking for a talented and customer-focused 2nd Line Support Technician to join our IT Support Team based at Vertu House in Team Valley, Gateshead.

At Vertu, technology plays a vital role in delivering exceptional experiences to both our customers and colleagues. Our IT team's mission is simple:

"To provide world-class IT systems that enable Vertu to deliver an outstanding customer motoring experience."

If you're passionate about technology, enjoy solving problems, and want to develop your career within a supportive and ambitious organisation, we'd love to hear from you.

About the Role

As a 2nd Line Support Technician you will play a critical role in our IT support delivery organisation, providing support across a range of Vertu Motors IT systems and services. You will collaborate closely with the 1st line, field engineers and 3rd line support teams ensuring efficient resolution of end-user help requests and maintaining the performance and integrity of the IT infrastructure.

We expect dedication to the culture of learning and knowledge sharing within the team to facilitate the development of skills and provide opportunities to upskill and cross skill. An important element of the role of 2nd line is to support and help develop the skills of our 1st line support team.

What You'll Bring

We're looking for someone with a positive attitude, strong technical knowledge, and a genuine passion for delivering excellent service.

Key Responsibilities:

Prioritise, document, and actively resolve complex end-user help requests that have been passed to 2nd line
Troubleshoot issues in a timely and accurate manner, keeping users informed of progress.
Manage escalated calls, ensuring resolution to the end user’s satisfaction.
Feedback the solution of escalated calls to the team and management.
Maintain group assets including mobile phones, tablets and laptops and enforce good stock management practices, ensuring accuracy of the asset database.
Provide training and development to the 1st line team to support upskilling
Effective communication is essential in the delivery of our service. Therefore documenting each support ticket so that colleagues understand the current status is a critical element to maintain customer satisfaction. For any ticket where additional information is required to clarify the issue, the first contact should be attempted via telephone

Requirements:

A strong working knowledge of PCs, Microsoft operating systems, applications, Networks, and 365 platforms
Ability to remotely diagnose IT problems and resolve these problems
Exhaustive troubleshooting and problem solving before escalating to the wider team
Excellent communication and interpersonal skills
A polite and friendly telephone manner
Ability to work under pressure, and diffuse confrontational situations
Good organisational skills
A willingness to learn, grow and aid in development of other colleagues

Why Join Vertu?

We're proud to invest more in our colleagues' development than any other motor retailer. You'll be joining a business that genuinely supports career progression, continuous learning, and long-term career success.

Alongside a competitive salary, you'll benefit from:

25 days holiday plus bank holidays, increasing with length of service
Ongoing training and development opportunities
Clear career progression pathways within a growing business
Access to our online rewards platform with discounts and cashback across major retailers
Preferential Service Rates
Colleague Purchase Scheme
Share Incentive Scheme
Tool Insurance
Company Pension Scheme
Enhanced Maternity and Paternity Pay

Ready to Take the Next Step?

If you're looking for a role where you can develop your technical skills, work alongside a supportive team, and build a long-term career with a successful and growing organisation, we'd love to hear from you.

Apply today and discover where a career with Vertu could take you.

#LI-JC1

Quick apply

Refine Your Search

mobile technician jobs in burnopfield, dur

2nd Line Support Technician

Field Service Technician

IT Technician

Senior Controls Technician - Mobile

Pump Technician

Service Technician / Automotive Mechanic- Newcastle

Drinks Dispense Technician

Safety Equipment Technician Team Leader

VacancyTitle: Electrical Installation Technician

Safety Equipment Technician Team Leader

Business & Science: Graduate Scheme

Mobile Plant Technician

Mobile Tyre Technician/Fitter

HVAC Service Technician

Trainee Pest Control Technician

Field Service Engineer

IT Support Technician

Pest Control Technician - Newcastle/Northumberland

HGV Fitter

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I want to receive the latest job alerts for mobile technician in burnopfield, dur

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Vertu Head Office Gateshead

2nd Line Support Technician

Join a Growing IT Team Supporting One of the UK's Leading Motor Retailers

What You'll Bring

Requirements:

Why Join Vertu?

Ready to Take the Next Step?

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