Customer service account representative Work, Jobs in Filton, Gls (with Salaries)

Customer Service Representative
IQE —Cardiff
- £28,000 - £30,000 a year
- Sales
- Customer service
- Computer literacy
- Employee assistance programme
- Employee discount
5d
Internal Sales
Robert Price (Builders' Merchants) Ltd —Chepstow
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Employee discount
- Sick pay
Quick apply
Field Sales Representative
Flatpay —Newport
- £25,440 - £100,000 a year
- Full-time
- Business development
- In-person
- Communication skills
- Free parking
Quick apply
11d
IT SPECIALIST (NETWORK)
US Defense Information Systems Agency —Corsham
- £90,925 - £118,204 a year
- Overtime
- Remote
- Travel
- IT
- In-person
10d
Customer Experience Lead
MillerKnoll —Melksham
- Overtime
- Bachelor's degree
- Continuous improvement
- Team management
2d
Inside Sales Representative
729 Crane Process Flow Technologies Ltd. UK —Cwmbran
- Full-time
- Sales
- Customer service
- Bachelor's degree
Senior Executive, Customer Success
AirAsia —Newport
- Full-time
- Customer service
- Bachelor's degree
Sales Development Representative
ELEVATE EMEA —Bristol
- Remote
- Sales
- Customer service
- Organisational skills
Quick apply
Senior Capture Manager
AIRBUS Defence and Space Limited —Newport
- Full-time
- Hybrid work
- Sales
- Travel
- Free parking
- Employee assistance programme
Jr. Sales Development Representative
SoftInWay Inc. —Weston-super-Mare
- Full-time
- Sales
- Marketing
- Social media management
- Profit sharing
- Annual leave
Service Architect
AIRBUS Defence and Space Limited —Chippenham
- Full-time
- Hybrid work
- No degree
- Free parking
- Employee assistance programme
Senior Engagement Manager
Capgemini Sogeti —Bristol
- Travel
- Software development
Public Sector Technical Manager - Infrastructure and Data Centre projects
Hewlett Packard Enterprise —Bristol
- Full-time
- Computer Science
- Sales
- Bachelor's degree
Public Sector - Technology Consultant/Architect Kubernetes and Apps
Hewlett Packard Enterprise —Bristol
- Full-time
- Computer Science
- Sales
- DevOps
Sales Engineer - HPE Networking
Hewlett Packard Enterprise —Bristol
- Full-time
- Hybrid work
- Communication skills
4d
Territory Sales Manager (UK)
The Garland Company —Bristol
- Weekend availability
- Sales
- Microsoft Office
- Travel
Defence Mission Systems Engineer
Capgemini —Bath
- Hybrid work
- Engineering
- Communication skills
Women in Field Sales: Venue Sales Rep
Octopus Energy Group —Bristol
- £26,300 a year
- Full-time
- Sales
- Customer service
- IT
Quick apply
3d
Lead Service Designer
Capgemini —Bristol
Fixed Wire Tester (Out of Hours)
ISS Facility Services —Bristol
Quick apply

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customer service account representative jobs near filton, gls

Customer Service Representative

IQE -
Cardiff

Apply Now

Job details

£28,000 - £30,000 a year
5 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Sales
Customer service
Computer literacy
Administrative experience

Full job description

Job Introduction

Who We Are

IQE is a leading global supplier of compound semiconductor wafers and advanced materials. As one of the only compound semiconductor epitaxy foundries with worldwide presence and scalable manufacturing, IQE drives technology growth. Our vision is to be the top provider of advanced semiconductor materials by delivering exceptional quality, service, and innovation, making us the first choice for customers. Our strength comes from our diverse, expert workforce and a culture built on integrity, accountability, excellence, teamwork, and valuing people.

At IQE, we are committed to reaching Net Zero and creating a sustainable future. We actively strive to reduce our carbon footprint, invest in green initiatives, and embed sustainability into everything we do. Join us in driving meaningful change and making a lasting impact on the environment.

About the role

Supports the commercial team to ensure sales targets are met. Responsible for receiving, processing and acknowledging customer orders. Ensuring all requirements are precisely and accurately communicated to the engineering, quality assurance and logistics team to ensure 100% satisfaction against customer expectations.

Ownership of order tracking, working with planning team to monitor performance against plan and updating customers on order status with focus on maximizing on-time delivery

Account management activities as required to build and strengthen the supplier-buyer relationship and attract repeat business.

Key Responsibilities:

New account maintenance – establishing payment terms, obtaining new account opening forms etc.
Order Processing. Checking T&Cs and entry into IQE’s order book
Order acknowledgment: Liaising with planning team to ensure timely delivery of order acknowledgements
Order Tracking. Management of order book, monitoring on-time delivery, ensuring customers are kept updated on order status
Liaising with agents and customers on order-related queries
Supporting commercial team in resolution of after sales enquiries
Providing administrative support to commercial team
Maintaining and updating Salesforce database.
Preparing, analyzing and communicating daily, weekly and monthly departmental KPI performance
Adhering to all internal safety, HR, environmental and quality guidelines & procedures.

About you

Previous Administrative experience
Sales Administrative work experience is desirable
Customer service skills
Attention to detail
Computer Literate

Why should you join us?

All our employees benefit from:

Long Term Incentive Plans (LTIPs)
Professional Development and career pathways
Discretionary Bonus plans
Attractive pension plans
Income protection - Permanent Health Insurance (PHI)
Long service awards 5, 10, 15, 20, 25 and 30 years
Values-based recognition awards
Health Cash Plan includes discounts with high street brands
Cycle to work plan (includes E-bikes)
Electric Car Scheme (salary dependent)
Employee Assistance Program (Free family, legal, financial and counselling support 24/7 Access to second medical opinion and unlimited access to a remote GP)
Life assurance 4x salary
Access to workplace Mental Health First Aiders/wellbeing rooms

IQE is an equal opportunities employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, or national origin.

Want to learn more? Contact our in-house Talent Acquisition team at [email protected].

Apply Now

Refine Your Search

customer service account representative jobs in filton, gls

Customer Service Representative

Internal Sales

Field Sales Representative

IT SPECIALIST (NETWORK)

Customer Experience Lead

Inside Sales Representative

Senior Executive, Customer Success

Sales Development Representative

Senior Capture Manager

Jr. Sales Development Representative

Service Architect

Senior Engagement Manager

Public Sector Technical Manager - Infrastructure and Data Centre projects

Public Sector - Technology Consultant/Architect Kubernetes and Apps

Sales Engineer - HPE Networking

Territory Sales Manager (UK)

Defence Mission Systems Engineer

Women in Field Sales: Venue Sales Rep

Lead Service Designer

Fixed Wire Tester (Out of Hours)

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