Personal banking manager Work, Jobs in Birmingham, Wmd (with Salaries)

Banking Representative - Birmingham/Solihull
Metro Bank PLC —Birmingham
- £26,230 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
8d
Team Leader Fraud Telephony
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Management
- Organisational skills
- Financial services
- Employee discount
Senior Manager, Banking, Finance Strategy
Deloitte —Birmingham
- Hybrid work
- No degree
- AI
- Leadership
Proposition Manager - Everyday Banking - 12 Month FTC
Coventry Building Society —Coventry
- £44,200 - £60,000 a year
- Data analysis skills
- Agile
- Financial services
10d
Fraud Investigator
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Financial services
- Employee discount
- Life insurance
7d
Marcus by Goldman Sachs, Contact Centre QA Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
Regional Lead - Direct Relationship Management - Midlands
Allica Bank —Birmingham
- Full-time
- Hybrid work
- Business development
- Leadership
- Communication skills
8d
Manager - Syndicated Lending
The Co-operative Bank —Coventry
- £41,720 - £57,370 a year
- Full-time
- Management
- Travel
- Communication skills
11h
Settlements Specialist
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Microsoft Office
- Employee discount
Corporate Tax Assistant Manager - Banking
KPMG —Birmingham
- Full-time
- Remote
- Analysis skills
- IT
- Communication skills
- Flexible schedule
Innovation and Legal Technology Senior Manager
Trowers & Hamlins —Birmingham
- Full-time
- Hybrid work
- AI
- Leadership
Quick apply
Product Owner
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Employee discount
Fraud Professional - Senior
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Financial services
- Employee discount
Campaign and Delivery Analyst
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- SQL
- Employee discount
Audit Manager - Banking and Lending
RSM UK —Birmingham
- Full-time
- Project management
- Accounting
- Leadership
Service Manager
Spring Housing Association —Coventry
- Up to £32,000 a year
- Weekend availability
- Management
- Supervising experience
- Leadership
- Annual leave
- Sick pay
Quick apply
11d
Marcus by Goldman Sachs, Team Leader, Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Banking
- Employee assistance programme
3d
Internal Audit, Asset & Wealth Management Technology Audit, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Microsoft Excel
- Java
- Master's degree
- Employee assistance programme
Driver - Regional
Post Office Ltd —Birmingham
- £35,700 a year
- Full-time
- Driving
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
3d
Senior Management Accountant
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
- Employee discount

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Banking Representative - Birmingham/Solihull

Metro Bank PLC -
Birmingham

Apply Now

Job details

Full-time
£26,230 a year
8 days ago

Benefits

Company pension

Qualifications

Customer service
Microsoft Office
Computer skills
Banking

Full job description

Team Retail & Business Banking

Location Birmingham

County Warwickshire

Ref # POS_18203

Closing Date 29-Jul-2026

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services – we’re building trust through authentic connections. Here, our people come first; our colleagues are a part of a team that values individuality, collaboration, and long-standing relationships.

As a Banking Representative, you will interact with our customers as the ‘face’ of Metro Bank, with a strong understanding of our products and services and the ability to deliver exceptional customer service.

What you will do:

You will be at the forefront of customer interactions, going above and beyond to provide customers with exceptional service and through understanding what products and services are suited to their needs.
You will work as part of a team, prioritising tasks against changing customer demand and delivering on store objectives.
You will keep on top of regulatory and non-regulatory training and changes to ensure that we are compliant and fair in all transactions.

And… we are a bank, so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

Working Arrangements & Training:

Metro Bank Birmingham/Solihull is Monday – Saturday store. We are currently recruiting for full time, 37.5 hours across 5 days.

You will be based in Birmingham, but there might be a business need for you to support our Solihull store.

Work-life balance matters to us.

Our full-time colleagues work from 8:45am - 5:15pm OR 9am - 5:30pm, 5 days a week. You are not expected to work every Saturday; we will provide a day off in the week if you are working. Shifts are shared equally across the team, and you'll know your schedule well ahead of time. We always try to accommodate personal needs where possible.

We will make sure you get the training needed to develop you into a banking representative; this will include a mixture of live teams’ sessions with a trainer, guided study through our online training suite, and on the job training (such as observing, buddying up, and serving our customers). All of this training will be blended together, at a pace set between you and your manager.

What you will need:

Ability to build effective customer relationships in a fast-paced environment.
Maintain meticulous attention to detail, even under pressure.
Profound understanding of the risks associated with the role and their implications for both yourself, and Metro Bank's customers.
Proficient in computer skills, including a working knowledge of Microsoft Office.
While prior experience in finance or banking is not always required, experience in handling customer service queries and operating in an environment that has controlled processes in place, is essential.

Our promise to you:

Competitive salary, discretionary annual bonus, and a comprehensive benefits package including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and colleague discounts
Extensive training to build your knowledge and skills
Internal opportunities for career advancement
Upon completion of training, you will receive a salary uplift

Important Footnote

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!

Apply Now

Refine Your Search

personal banking manager jobs in birmingham, wmd

Banking Representative - Birmingham/Solihull

Team Leader Fraud Telephony

Senior Manager, Banking, Finance Strategy

Proposition Manager - Everyday Banking - 12 Month FTC

Fraud Investigator

Marcus by Goldman Sachs, Contact Centre QA Manager, Associate, Birmingham

Regional Lead - Direct Relationship Management - Midlands

Manager - Syndicated Lending

Settlements Specialist

Corporate Tax Assistant Manager - Banking

Innovation and Legal Technology Senior Manager

Product Owner

Fraud Professional - Senior

Campaign and Delivery Analyst

Audit Manager - Banking and Lending

Service Manager

Marcus by Goldman Sachs, Team Leader, Analyst, Birmingham

Internal Audit, Asset & Wealth Management Technology Audit, Associate, Birmingham

Driver - Regional

Senior Management Accountant

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