Operations lead Work, Jobs in Smethwick, Wmd (with Salaries)

BAC Operations Lead
RAC —Walsall
- Computer literacy
- Training & development
Property Operations Lead - Helpdesk Delivery (Team Leader)
Poundland —Walsall
- Team management
- Organisational skills
- Budgeting
- Free parking
- Employee discount
7d
Facilities & Operations Lead
Cornerstone Resources —Birmingham
- £26,000 a year
- Full-time
Quick apply
1d
Strategy Lead - Oldbury
DPD Group UK —Oldbury
- Full-time
- Hybrid work
- Leadership
- Free parking
Quick apply
Funeral Operations Lead
OurCoop —Birmingham
- £15.93 an hour
- Leadership
- Communication skills
- Paid training
- Annual leave
6d
Adult Commissioning Financial Transformation Lead
Civic Recruitment Limited —Walsall
- £550 - £650 a day
- Full-time
- No degree
Quick apply
13d
Key Account Manager & Projects Lead
Goodfish Group —Cannock
- £45,000 - £50,000 a year
- Full-time
- Project management
- Presentation skills
- Driving
Quick apply
Lead Auditor - Multi discipline
LRQA group —Birmingham
- Management
- Sales
- Business development
Creative Growth Lead
AtkinsRéalis —Birmingham
- Full-time
- Hybrid work
- Business development
- Presentation skills
- Travel
Warehouse Operations Team Leader
NVC Lighting Ltd —Birmingham
- £31,000 - £34,000 a year
- Overtime
- Customer service
- Continuous improvement
- Team management
- Health & wellbeing programme
- Annual leave
Quick apply
4d
Supply Chain 3PL Key Account Lead
Aldi —Atherstone
- £37,545 - £43,840 a year
- Monday to Friday
- Microsoft Excel
- Computer literacy
- Time management
- Annual leave
- Sick pay
UK - Day Operations Team Leader, Walsall
Encyclis —Birmingham
- Full-time
- In-person
HR Advisor - Compliance Lead
Voyage Care —Lichfield
- Full-time
- Hybrid work
- Management
- Continuous improvement
- Mentoring
4d
Quality Lead
Active Care Group —Albrighton
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Employee assistance programme
- Referral programme
Quick apply
Lead Operational Technology Specialist - Video Products
National Highways —Birmingham
- £47,410 - £54,210 a year
- Full-time
- Mentoring
- Leadership
16h
Work Winning Lead - Water
AECOM —Birmingham
- Full-time
- Hybrid work
- Analysis skills
- Leadership
Project Lead
OnSite Central Ltd —Worcester
- £45,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Team management
- Employee assistance programme
- Employee discount
7d
Practice Lead - Water & Flooding
Amey Ltd —Birmingham
- Part-time
- Management
- No degree
- Annual leave
Quick apply
SOC Operations Technical Lead
LRQA group —Birmingham
- Leadership
- Communication skills
Product Recovery Lead
Loaf —Nuneaton
- Microsoft Excel
- English
- Maths
- Employee assistance programme
- Employee discount
Quick apply

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BAC Operations Lead

RAC -
Walsall

Apply Now

Job details

Permanent

Benefits

Company pension
Car scheme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Microsoft Office Suite
Performance management
Customer support
Professional development mentoring
Training & development
Team motivation leadership
Operations leadership experience

Full job description

About The Role

Join the RAC as a Contact Centre Operations Lead and play a pivotal role in keeping millions of members moving when they need us most.

This is a high-impact leadership role at the heart of our Breakdown Assistance Centre, where you’ll inspire teams, shape performance, solve real-time operational challenges and create the conditions for colleagues to do brilliant work every day.

What you’ll be doing

Lead, motivate and develop teams across key areas of the Breakdown Assistance Centre, including Prestige, Nights, Claims, Onward Travel and core operations

Champion smarter ways of working and step in for the Contact Centre Manager when needed

What you’ll bring

Experience leading teams in a busy contact centre, customer operations or service-led environment

Strong organisation skills and the ability to stay focused, flexible and solutions-led during busy periods

Confidence using Microsoft Office and operational systems; experience of iCAD or similar platforms would be helpful, but we’ll support you to build the knowledge you need

Why you’ll love working at RAC

Share in our success - All our employees are awarded shares, at no cost, so their share is in the success of growing our business
Free RAC Ultimate breakdown cover - From your very first day
Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax
Generous holidays - 23 days plus bank holidays (rising to 25 with service)
Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)
Wellbeing support - 24/7 confidential support helpline for you and your family
Exclusive discounts - Save on tools, tech, holidays and more through our Orange Savings portal

Why RAC?

For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.

We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Apply Now

Refine Your Search

operations lead jobs in smethwick, wmd

BAC Operations Lead

Property Operations Lead - Helpdesk Delivery (Team Leader)

Facilities & Operations Lead

Strategy Lead - Oldbury

Funeral Operations Lead

Adult Commissioning Financial Transformation Lead

Key Account Manager & Projects Lead

Lead Auditor - Multi discipline

Creative Growth Lead

Warehouse Operations Team Leader

Supply Chain 3PL Key Account Lead

UK - Day Operations Team Leader, Walsall

HR Advisor - Compliance Lead

Quality Lead

Lead Operational Technology Specialist - Video Products

Work Winning Lead - Water

Project Lead

Practice Lead - Water & Flooding

SOC Operations Technical Lead

Product Recovery Lead

I want to receive the latest job alerts for operations lead in smethwick, wmd

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