Helpdesk technician Work, Jobs in Buckhurst Hill, Ess (with Salaries)

Copy of Technical Helpdesk Engineer Automotive 100% remote
MSX International —London
- £34,000 a year
- Full-time
- Remote
- Automotive diagnostics
- Annual leave
- Work from home
Quick apply
1d
Service Desk Analyst
ECI —London
- Full-time
- Azure
- Microsoft Outlook
- Windows
14d
Area Site Technician- South London
City Facilities Management (UK) —London
- £37,290.03 a year
- Overtime
- Employee discount
8d
General Maintenance Technician - South East London
City Facilities Management (UK) —South East London
- £29,395 a year
- Full-time
- Maintenance
- Employee discount
Pest Control Technician - Central London
City Facilities Management (UK) —London
- £37,565 a year
- Overtime
- Driving
- Communication skills
- Employee discount
Area Maintenance Technician - Essex
City Facilities Management (UK) —Chelmsford
- £30,000 a year
- Overtime
- Carpentry
- Maintenance
- Plumbing
- Employee discount
- Life insurance
Fabric Technician
Cleveland Clinic London —London
- £38,000 a year
- Full-time
- Customer service
- Computer literacy
- Travel
- Annual leave
- Employee assistance programme
4d
Pest Control Technician - London
City Facilities Management (UK) —London
- £35,030 - £42,819 a year
- Overtime
- Computer literacy
- Communication skills
- Employee discount
13d
HVAC Technician - Southampton (Part-time)
City Facilities Management (UK) —South West London
- £18,797.60 a year
- Overtime
- Customer service
- Travel
- HVAC
Apprentice Technician
Redsquid Communications —London
- £15,600 a year
- Full-time
- Maintenance
Quick apply
22h
Professional Services Graduate, Associate to Consultant (A2C)
AWS EMEA SARL (UK Branch) —London
- Full-time
- Computer Science
- Engineering
- Java
13d
FM Technician
Norse Group LTD —Medway
- £29,534.42 a year
- Full-time
- Maintenance
- Time management
Residential Maintenance Engineer
JIK-Integral UK Limited —London
- £15 - £50 an hour
- Overtime
- Computer literacy
- Writing skills
- Engineering
- Employee assistance programme
- Employee discount
Quick apply
14d
IT Support Technician
EduNet ICT Ltd —Dagenham
- From £30,000 a year
- Full-time
- Maintenance
- Windows
- Computer skills
Quick apply
12d
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
ICT Firstline Technician
GDST —London
- £30,000 a year
- Full-time
- Communication skills
- School
Onsite Audio Visual Support Technician
AVI-SPL —London
- Weekend availability
- Computer literacy
- Maintenance
- Computer skills
- Employee assistance programme
- Referral programme
7d
Area Site Technician - South London
City Facilities Management (UK) —London
- £37,290.03 a year
- Overtime
- Employee discount
8d
General Maintenance Technician - Clapham
City Facilities Management (UK) —South London
- £29,395 a year
- Full-time
- Employee discount
11d
Maintenance Technician - Electrical Bias
OCS Group —London
- Customer service
- Maintenance
- Driving

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Copy of Technical Helpdesk Engineer Automotive 100% remote

MSX International -
London

Quick apply

Job details

Full-time
£34,000 a year
1 day ago

Benefits

Annual leave
Company pension
Work from home
Car scheme

Qualifications

Technical troubleshooting
Automotive repair
Technical support
Electrical fault diagnosis
Relationship management
Customer support
Customer interaction
Root cause analysis
Fault diagnosis and repair
Automotive diagnostics

Full job description

Company Description

MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across 80+ countries.

Job Description

In this role, you’ll be at the center of complex diagnostic repair cases, tackling issues that demand deep technical insight, structured thinking, and creativity. You won’t just fix what’s broken; you’ll analyze root causes, connect signals others might miss, and design solutions that actually last. Every case is a puzzle. Some are highly technical, others ambiguous, and many unlike anything you’ve seen before. That’s what makes the work exciting. You’ll collaborate with skilled colleagues, leverage cutting‑edge tools, and apply your expertise to situations where your judgement truly matters.

On a daily basis you will be:

Contributing to customer satisfaction within the regional area of responsibility by answering support requests and delivering high-quality diagnostic and repair service;
Following the repair process and monitoring success thereof, analyzing and reporting on gaps and advising on how to fill them;
Reviewing existing processes to increase quality and will report performance of dealers on escalated cases, and always adopt ways of working to customer needs;
Communicating with retailer staff, helping and coaching them, finding the root cause for technical deviations, preventing future need for support and documenting complex technical issues for the central organization;
Building relationships with retailers and the customers, continually improving the effectiveness of the function.

Qualifications

This is a fantastic opportunity if you are an experienced automotive technical engineer, who has a passion for cars and delivering exceptional customer experience.

This role is made for you if you…

are trained and certified to ‘Master Technician’ status or equivalent
have (electrical) diagnosis skills and experience
have high voltage/EV experience (desirable)
can investigate, report on, and diagnose complex vehicle systems, either “hands on” or remotely
thrive in a fast-paced environment and can focus on multiple tasks and deadlines at the same time
have a ‘can do attitude’

Additional Information

Working pattern and location:

Full time (Monday – Friday)
100% work from home option possible

What we can offer you:

Competitive Salary up to £34.000
Company Laptop
Other company benefits include:
- 25 days annual leave
- Company contributory pension plan
- Cash back health care scheme
- Life assurance
- Car salary exchange scheme
Potential to progress within the company, with global opportunities updated regularly.

Additional Information

MSX International - MSXI

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

Quick apply

Refine Your Search

helpdesk technician jobs in buckhurst hill, ess

Copy of Technical Helpdesk Engineer Automotive 100% remote

Service Desk Analyst

Area Site Technician- South London

General Maintenance Technician - South East London

Pest Control Technician - Central London

Area Maintenance Technician - Essex

Fabric Technician

Pest Control Technician - London

HVAC Technician - Southampton (Part-time)

Apprentice Technician

Professional Services Graduate, Associate to Consultant (A2C)

FM Technician

Residential Maintenance Engineer

IT Support Technician

IT Desktop Support

ICT Firstline Technician

Onsite Audio Visual Support Technician

Area Site Technician - South London

General Maintenance Technician - Clapham

Maintenance Technician - Electrical Bias

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