Junior support analyst Work, Jobs in Scotland (with Salaries)

Junior MDM Analyst
TELESOFT LLC DBA CALERO —Edinburgh
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
3d
Data and Reporting Analyst
School Talent —Edinburgh
- £34,023 - £37,690 a year
- Full-time
- SQL
- Analysis skills
- School
- Employee discount
Quick apply
4d
Data Science (Talent Network)
IMRANDD —Torry/Ferryhill
- Full-time
- Hybrid work
- Master's degree
- SQL
- AWS
Quick apply
Cyber Security Analyst - Tier 2
Gamma —Glasgow
- Weekend availability
- Hybrid work
- Computer Science
- Travel
- Communication skills
- Annual leave
- Employee discount
Quick apply
Commercial Specialist
Fulkrum —Aberdeen
- Full-time
- Hybrid work
- Microsoft Office
- Business development
- Communication skills
- Referral programme
Quick apply
Senior Appian Development Consultant
Valtech Group —Edinburgh
- SQL
- APIs
- Agile
2d
Quality Control Analyst I – Analytical
RoslinCT EU —Edinburgh
- Laboratory experience
- English
- Microsoft Office
- Annual leave
- Employee discount
15h
Specialist Analytical Development
NextPharma GmbH —Livingston
- Full-time
- Microsoft Office
- Analysis skills
- Continuous improvement
- Life insurance
1d
Junior Risk Analyst
Altrad —Glasgow
Quick apply
9d
Cyber Security Analyst - Tier 2
Pragma —Glasgow
- Weekend availability
- Hybrid work
- Computer Science
- Travel
- Communication skills
- Annual leave
- Employee discount
Senior/Principal Wind Energy Yield Analyst
AECOM —Edinburgh
- Full-time
- Hybrid work
- Engineering
- Data analysis skills
- Master's degree
Senior/Principal Wind Energy Yield Analyst
AECOM —Glasgow
- Full-time
- Hybrid work
- Engineering
- Data analysis skills
- Master's degree
Distributed-Database Platform Engineer
Morgan Stanley —Glasgow
- Full-time
- Azure
- SQL
- AWS
14d
Development Analyst (Experienced)
NextPharma —Livingston
- Full-time
- Microsoft Office
- Analysis skills
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
4d
Senior Analytical Scientist
Impact Solutions —Livingston
- £35,000 - £40,000 a year
- Full-time
- Doctoral degree
- Laboratory experience
- Master's degree
- Free parking
Quick apply
10d
Senior Service Designer (SC Cleared) - Senior Consultant - AI & Digital Factory
Capgemini —Glasgow
- Hybrid work
- Azure
- Java
- AWS
2d
Senior Wind Analyst - Team Lead
Ramboll —Glasgow
- Full-time
- Hybrid work
- Business development
- Project management
- Computer skills
- Annual leave
Quick apply
Senior OutSystems Developer- Glasgow
FDM Group —Glasgow
- Hybrid work
- SQL
- Analysis skills
- Software development
- Annual leave
1h
Principal Software Engineer
Kinetic Union 74 Technologies Ltd —Edinburgh
- £64,498 - £85,000 a year
- Full-time
- Azure
- Computer Science
- Engineering
Quick apply
2d

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Junior MDM Analyst

TELESOFT LLC DBA CALERO -
Edinburgh

Quick apply

Job details

Full-time
3 days ago

Qualifications

Microsoft Word
Microsoft Outlook
Microsoft Office
SQL
Bachelor's degree
Data entry
Organisational skills
Computer skills
Communication skills

Full job description

Job Summary:

The Junior MDM Analyst delivers managed services within SLA as defined in client's statement of work

using Calero software solutions.

Responsibilities:

Process requests from our customers in a way that will delight them
Maintain market data inventory accurately using Calero’s cutting edge MDM software
Reconcile and process vendor invoices for payment; investigate and resolve any cost

discrepancies

Prepare, verify and distribute reports
Support development and maintenance of bespoke client functionality
Co-ordinate software updates within our global team, including internal testing
Assist Customer in User Acceptance Testing
Contribute to and participate in regular service review meetings or conference calls with

customers and relevant staff members

Monitor and report on a regular basis, regarding Service Level Agreement metrics
Continuously review and audit existing processes to ensure effective performance and

compliance with mutually agreed requirements and control procedures

Promote the managed service activities, new features and projects that may benefit the

customer and increase revenues

Become a subject matter expert in the assigned customer’s profile of market data services with a

specific focus on their business

In collaboration with team members, demonstrate the value of our solutions to our customer and

ensure that the managed service meets and exceeds their expectations

Own all relevant documentation, including customer process documents, keeping them up to

date

Raise a Help Desk ticket for any system issue and manage ticket to resolution
Perform related duties as assigned by supervisor
Maintain compliance with all company policies and procedures
Evaluate process and automate whenever possible
Conduct regular client meetings
Answer questions during meetings, providing further background and detail

Education:

Bachelors Degree or equivalent experience in an analytical field (preferred)
Experience in analyzing data sets

Experience and Training:

A previous role working in an office/professional environment (like an internship) where they

were involved in using Excel

Technical Knowledge:

Data entry knowledge
Excellent at writing formal emails
Basic SQL knowledge is preferred but not essential
Confident with customer facing role
Excellent verbal and written communication skills, including ability to effectively

communicate with internal and external customers

Strong organizational skills and time keeping
Good overall computer proficiency (MS Office – Word, Outlook, etc.)
Must be able to meet deadlines, while maintaining a positive attitude and providing

exemplary customer service

Ability to work independently and to carry out assignments to completion within parameters

of instructions given, prescribed routines, and standard accepted practices

Calero is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with a disability.

Quick apply

Refine Your Search

junior support analyst jobs in scotland

Junior MDM Analyst

Data and Reporting Analyst

Data Science (Talent Network)

Cyber Security Analyst - Tier 2

Commercial Specialist

Senior Appian Development Consultant

Quality Control Analyst I – Analytical

Specialist Analytical Development

Junior Risk Analyst

Cyber Security Analyst - Tier 2

Senior/Principal Wind Energy Yield Analyst

Senior/Principal Wind Energy Yield Analyst

Distributed-Database Platform Engineer

Development Analyst (Experienced)

Senior Analytical Scientist

Senior Service Designer (SC Cleared) - Senior Consultant - AI & Digital Factory

Senior Wind Analyst - Team Lead

Senior OutSystems Developer- Glasgow

Principal Software Engineer

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