Operations lead Work, Jobs in Himley, Sts (with Salaries)

BAC Operations Lead
RAC —Walsall
- Computer literacy
- Training & development
AI Enablement & Operations Lead
Inspired Thinking Group (ITG) —Birmingham
- Full-time
- Hybrid work
- AI
- Employee assistance programme
- Employee discount
Quick apply
4d
Lead Auditor - Multi Standard
LRQA group —Birmingham
- Microsoft Outlook
- Engineering
- English
UK - Day Operations Team Leader, Walsall
Encyclis —Birmingham
- Full-time
- In-person
Key Account Manager & Projects Lead
Goodfish Group —Cannock
- £45,000 - £50,000 a year
- Full-time
- Project management
- Presentation skills
- Driving
Quick apply
Adult Commissioning Financial Transformation Lead
Civic Recruitment Limited —Walsall
- £550 - £650 a day
- Full-time
- No degree
Quick apply
12d
Property Operations Lead - Helpdesk Delivery (Team Leader)
Poundland —Walsall
- Team management
- Organisational skills
- Budgeting
- Free parking
- Employee discount
7d
Project Lead
OnSite Central Ltd —Worcester
- £45,000 a year
- Full-time
- Microsoft Office
- Team management
- Training & development
- Employee assistance programme
- Employee discount
6d
Quality Lead
Active Care Group —Albrighton
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Employee assistance programme
- Referral programme
Quick apply
Warehouse Operations Team Leader
NVC Lighting Ltd —Birmingham
- £31,000 - £34,000 a year
- Overtime
- Customer service
- Continuous improvement
- Team management
- Health & wellbeing programme
- Annual leave
Quick apply
4d
HR Advisor - Compliance Lead
Voyage Care —Lichfield
- Full-time
- Hybrid work
- Management
- Continuous improvement
- Mentoring
4d
Lead Legal Project Manager
TLT —Birmingham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Business development
- Analysis skills
5d
BCAL Operations Team Leader (Specialist Logistics)
BCA Logistics —Birmingham
- £16.30 an hour
- Data analysis skills
- Analysis skills
- Continuous improvement
Quick apply
Production Team Leader
WHS Plastics —Bridgnorth
- Full-time
- Management
- Analysis skills
- Supervising experience
Quick apply
Strategy Lead - Oldbury
DPD Group UK —Oldbury
- Full-time
- Hybrid work
- Leadership
- Free parking
Quick apply
Regional Lead - Midlands or South
Changan UK R&D Centre —Birmingham
- Full-time
- Sales
- Communication skills
Lead Operational Technology Specialist: Information and Control Products
National Highways —Birmingham
- £47,410 - £54,210 a year
- Full-time
- Mentoring
- Leadership
8d
Creative Growth Lead
AtkinsRéalis —Birmingham
- Full-time
- Hybrid work
- Business development
- Presentation skills
- Travel
Facilities & Operations Lead
Cornerstone Resources —Birmingham
- £26,000 a year
- Full-time
Quick apply
1d
Lead Operational Technology Specialist - Video Products
National Highways —Birmingham
- £47,410 - £54,210 a year
- Full-time
- Mentoring
- Leadership
9h

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BAC Operations Lead

RAC -
Walsall

Apply Now

Job details

Permanent

Benefits

Company pension
Car scheme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Microsoft Office Suite
Performance management
Customer support
Professional development mentoring
Training & development
Team motivation leadership
Operations leadership experience

Full job description

About The Role

Join the RAC as a Contact Centre Operations Lead and play a pivotal role in keeping millions of members moving when they need us most.

This is a high-impact leadership role at the heart of our Breakdown Assistance Centre, where you’ll inspire teams, shape performance, solve real-time operational challenges and create the conditions for colleagues to do brilliant work every day.

What you’ll be doing

Lead, motivate and develop teams across key areas of the Breakdown Assistance Centre, including Prestige, Nights, Claims, Onward Travel and core operations

Champion smarter ways of working and step in for the Contact Centre Manager when needed

What you’ll bring

Experience leading teams in a busy contact centre, customer operations or service-led environment

Strong organisation skills and the ability to stay focused, flexible and solutions-led during busy periods

Confidence using Microsoft Office and operational systems; experience of iCAD or similar platforms would be helpful, but we’ll support you to build the knowledge you need

Why you’ll love working at RAC

Share in our success - All our employees are awarded shares, at no cost, so their share is in the success of growing our business
Free RAC Ultimate breakdown cover - From your very first day
Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax
Generous holidays - 23 days plus bank holidays (rising to 25 with service)
Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)
Wellbeing support - 24/7 confidential support helpline for you and your family
Exclusive discounts - Save on tools, tech, holidays and more through our Orange Savings portal

Why RAC?

For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.

We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Apply Now

Refine Your Search

operations lead jobs in himley, sts

BAC Operations Lead

AI Enablement & Operations Lead

Lead Auditor - Multi Standard

UK - Day Operations Team Leader, Walsall

Key Account Manager & Projects Lead

Adult Commissioning Financial Transformation Lead

Property Operations Lead - Helpdesk Delivery (Team Leader)

Project Lead

Quality Lead

Warehouse Operations Team Leader

HR Advisor - Compliance Lead

Lead Legal Project Manager

BCAL Operations Team Leader (Specialist Logistics)

Production Team Leader

Strategy Lead - Oldbury

Regional Lead - Midlands or South

Lead Operational Technology Specialist: Information and Control Products

Creative Growth Lead

Facilities & Operations Lead

Lead Operational Technology Specialist - Video Products

I want to receive the latest job alerts for operations lead in himley, sts

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