Retailer support advisor Work, Jobs in Chilton, Oxf (with Salaries)

Customer Service Advisor
Hachette —Didcot
- Full-time
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Mobile Sales Advisor
FlooringSuperstore.com —Bracknell
- Up to £45,000 a year
- Weekend availability
- Sales
- CAD
- Customer service
- Free parking
- Store discount
Quick apply
Customer Service Advisor 4-6 month FTC
Hachette UK —Didcot
- £24,689 a year
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Employee assistance programme
People Services Advisor
Gist Limited —Basingstoke
- Up to £42,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Continuous improvement
- Annual leave
- Employee assistance programme
2d
Bookings Advisor
Lithia —Arborfield
- Annual leave
- Employee discount
Retail Assistant
Cash Converters UK Stores Ltd —High Wycombe
- £10.85 - £12.71 an hour
- Full-time
- Bilingual
- Customer service
- Merchandising
- Store discount
- Employee discount
Quick apply
19h
Insight Manager
Circana UK —Bracknell
- Hybrid work
- Microsoft Outlook
- Sales
- Organisational skills
Quick apply
Accuracy and Loss Manager
Gist Limited —Basingstoke
- £59,000 - £72,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- No degree
- Annual leave
- Employee assistance programme
Senior Associate - Risk Settlement (Broking)
XPS Pensions Group —Reading
- Full-time
- Communication skills
- Employee discount
- Referral programme
Parts Advisor
Lithia —Arborfield
- Computer literacy
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
14d
Team Leader
The Perfume Shop —Reading
- £14.49 an hour
- Mentoring
- Leadership
- Employee discount
Quick apply
14d
Retail Management Graduate Programme
Decathlon UK —Oxford
- £29,000 a year
- Part-time
- Hospitality
- Customer service
- Internship
- Employee assistance programme
- Employee discount
Senior Ecommerce Implementation Consultant
KERRIDGE COMMERCIAL SYSTEMS CORP —Hartshill
- Full-time
- ERP systems
- Continuous improvement
- Mentoring
Quick apply
9d
Finance Business Partner
KERRIDGE COMMERCIAL SYSTEMS CORP —Hartshill
- Full-time
- In-person
- Business
- Accounting
Quick apply
Service Sales Specialist
Oxford Instruments plc —High Wycombe
- CRM software
- Negotiation
- Annual leave
- Employee assistance programme
1d
Parts Advisor - Peugeot
Snows Group —Basingstoke
- £27,000 - £36,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
Business Development Manager (CPG/FMCG)
Circana UK —Bracknell
- Hybrid work
- Microsoft Powerpoint
- Business development
- Negotiation
Quick apply
Customer Service Advisor
Halfords —Bracknell
- £30,810 - £36,060 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
Senior Electronics Engineer
Oxford Instruments plc —High Wycombe
- System design
- Annual leave
- Employee assistance programme
Shop Manager - Basingstoke
Naomi House —Basingstoke
- £14.05 an hour
- Full-time
- Customer service
- Hospice
- Retail management

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retailer support advisor jobs near chilton, oxf

Customer Service Advisor

Hachette -
Didcot

Apply Now

Job details

Full-time

Benefits

Free parking
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Customer service
Customer support

Full job description

Who we are and what we do

We, Hachette UK Distribution, are the leading book distribution company in the UK. We are one of the most advanced distribution centres in Europe, with leading-edge automation and modern systems which will ensure world-class service to customers and publisher clients. We ship in excess of 60 million books globally each year and supply one out of every four books to the UK trade.
Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity.
Hachette UK Distribution is part of the Hachette UK publishing group.

What you'll be doing

On a day to day basis you will be dealing with all aspects of contact internal and external to the business, including providing first class service to our global customer base.
This means on a typical day you could be responding to e-mails and telephone calls, processing orders, co-ordinating deliveries, organising collections with carriers, investigating claims (e.g. shortages and damages), issuing refunds, general administration duties and other duties such as:

; Proactively liaising with both customers and publishers to maintain a first class working relationship
; Preparing and processing orders/claims received from customers and publishers
; Liaising effectively with all other departments to achieve swift problem solving and maintaining excellent communication internally and externally whilst also ensuring special requirements are met on time

As part of the Customer Services team you will be working to ensure all targets are met, demonstrating growth mindset by working with your team leader to promote change that will improve customer experience and ensure continued high standards of quality and productivity are maintained.
This role offers the opportunity to become an essential part of the Customer Services team and gain lots of experience regarding distribution and elements of the publishing industry.
Following your initial training period which will be based in our offices in Didcot, Oxfordshire, you will be able to make the most of the current hybrid model (minimum 2 days per week in the office). The hours will be 9am to 5pm (35 hours per week) with a one hour lunch break working Monday to Friday.

Who we are looking for

Do you strive to provide outstanding service with a personal touch? Do you exceed expectations by taking ownership and being solution-focused? Do you make an effort to build strong and trusted relationships? If so, we would love to receive your application as we are recruiting a Customer Service Advisor.
Why should you be excited about this opportunity? Well, Hachette UK Distribution has seen real growth in the past 5 years, moved into a new state of the art facility and has built a reputation for being ‘best in class’ in our industry.
Are you interested? Then read on to find out more!
You will live and breathe our Customer Service Vision and have a passionate and proactive approach to delivering excellent customer service. You will enjoy liaising with, and collaboratively working with, the Operations team and Credit Services team as well as our client publishers to resolve issues and proactively seek to continuously improve processes and procedures.
It is highly likely that you will already have proven experience of working in the following roles and or industries: Hospitality, Retail, Customer Service Advisor, Customer Service Assistant, Customer Account Manager, Customer Support, Customer Care Advisor, Complaints Handler, Customer Experience, Customer Excellence, Telesales, Call Centre.

What we offer

Our people are our greatest asset and our benefits reflect this. Therefore, we offer an extensive list of benefits that include:
35 days annual holiday including Bank Holidays
Pension Plan and Life Assurance schemes
Company enhanced family policy including maternity, paternity and shared parental
Reward programme giving discounts, savings and cash back at numerous retailers
2 Community Days per year
Cycle to Work scheme
Eye care vouchers
Generous discounts on books we publish
Mental Health First Aiders / Champions and an Employee Assistance Programme (EAP)
Wide-ranging training library
Development Programmes including Mentoring
Staff Events
Many employee networks to join
Free onsite parking
Free tea and coffee

Our commitment

Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.
If you are shortlisted and need us to make any adjustments to help you attend your interview, please let us know.
We will notify all candidates of the outcome of their application.

Apply Now

Refine Your Search

retailer support advisor jobs in chilton, oxf

Customer Service Advisor

Mobile Sales Advisor

Customer Service Advisor 4-6 month FTC

People Services Advisor

Bookings Advisor

Retail Assistant

Insight Manager

Accuracy and Loss Manager

Senior Associate - Risk Settlement (Broking)

Parts Advisor

Team Leader

Retail Management Graduate Programme

Senior Ecommerce Implementation Consultant

Finance Business Partner

Service Sales Specialist

Parts Advisor - Peugeot

Business Development Manager (CPG/FMCG)

Customer Service Advisor

Senior Electronics Engineer

Shop Manager - Basingstoke

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