Director Work, Jobs in Rustington, Wsx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Driving
- Leadership
Head of Catering and Events
Lanes Health Clubs —Rustington
- £30,000 - £35,000 a year
- Weekend availability
- Hospitality
- Inventory control
- Customer service
- Employee discount
- Gym membership
Quick apply
4h
Head of Customer Success 12 month FTC
SmartestEnergy —Worthing
- £75,000 - £83,000 a year
- Hybrid work
- Customer service
- Continuous improvement
- Travel
Quick apply
4d
Head of Core Operations 12 month FTC
SmartestEnergy —Worthing
- £75,000 - £85,000 a year
- Hybrid work
- Management
- Continuous improvement
- Travel
Quick apply
4d
Head of Park Experience & Leisure Operations
Haven —Bognor Regis
- Full-time
- Continuous improvement
- Budgeting
- Training & development
- Employee discount
Quick apply
14d
Conversion Services Director
Fresh Egg —Worthing
- Full-time
- Hybrid work
- Presentation skills
- In-person
- Analytics
- Work from home
- Sick pay
Quick apply
Deputy Director Infection Prevention and Control
University Hospitals Sussex NHS Foundation Trust —Worthing
- £79,504 - £91,609 a year
- Full-time
- Management
- Leadership
14d
Head of Literacy - English/Literacy
Northease Manor School —Lewes
- Full-time
- English
- School
- Teaching
- Free parking
- Health & wellbeing programme
Quick apply
Operations / Service Director
Telecom Acquisitions Ltd. —Horsham
- Up to £90,000 a year
- Full-time
- Continuous improvement
- AI
- Leadership
- Free parking
- Employee discount
Quick apply
PRT - Transitions Director
LegalAndGeneral —Brighton and Hove
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Communication skills
- Employee discount
Quick apply
Director of Psychological Professions
Sussex Community NHS Foundation Trust —Brighton
- £94,356 - £108,814 a year
- Part-time
- Training & development
7d
Creative Director
Ancient + Brave —Lewes
- Full-time
- Employee assistance programme
- Employee discount
Head of Learning [Business School]
Chichester College —Chichester
- £56,552 - £61,803 a year
- Full-time
- Education
- Leadership
- School
- Annual leave
- Employee assistance programme
10d
Head of Communications and Engagement
Cranleigh School —Cranleigh
- £65,000 - £75,000 a year
- Full-time
- School
Head of EU Marketing
Ancient + Brave —Lewes
- Full-time
- Spanish
- Communication skills
- Marketing
- Employee assistance programme
- Employee discount
Head of Supply Chain
Apollo Fire Detectors Limited —Havant
- ERP systems
- Communication skills
- Negotiation
- Free parking
- Employee assistance programme
Quick apply
PRT - Transitions Director
Legal & General Investment Management —Hove
- Hybrid work
- Project management
- Presentation skills
- Communication skills
- Employee discount
Head of Procurement
William Reed Ltd —Brighton
- Full-time
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Student Vet Nurse
DNAVetcare —Worthing
- Up to £30,000 a year
- Full-time
- Nursing
4d
Customer Service Director - Grant Handling
Monnoyeur —Cranleigh
- Full-time
- Customer service
- Business development
- Leadership
7h

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Driving
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

director jobs in rustington, wsx

Sr.Dir,Patient Experience

Head of Catering and Events

Head of Customer Success 12 month FTC

Head of Core Operations 12 month FTC

Head of Park Experience & Leisure Operations

Conversion Services Director

Deputy Director Infection Prevention and Control

Head of Literacy - English/Literacy

Operations / Service Director

PRT - Transitions Director

Director of Psychological Professions

Creative Director

Head of Learning [Business School]

Head of Communications and Engagement

Head of EU Marketing

Head of Supply Chain

PRT - Transitions Director

Head of Procurement

Student Vet Nurse

Customer Service Director - Grant Handling

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