Delivery manager Work, Jobs in Hook Norton, Oxf (with Salaries)

Head of Branch Support
Helping Hands —Alcester
- Up to £75,000 a year
- Hybrid work
- Customer service
- Leadership
- Communication skills
Quick apply
Service Business Operations Manager
Miele —Abingdon
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Leadership
- Employee discount
Senior Account Manager
TVS Supply Chain Solutions —Banbury
- Full-time
- Hybrid work
- Sales
- Contracts
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
9d
Operations Manager, AMZL - Delivery Station
Amazon UK Services Ltd. —Banbury
- Full-time
- Engineering
- English
- Master's degree
11d
Lead Contract Coordinator
National Grid —Warwick
- £40,000 - £45,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Life insurance
2d
Service Resolution Manager
Tripadvisor —Oxford
- Hybrid work
- Management
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer and Trading Manager - Nightshift
Sainsbury's —Oxford
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
Guest Experience Team Leader
Hiddenwell - Head Office —Moreton-In-Marsh
- £32,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Hotel
- Free parking
- Employee assistance programme
Quick apply
4d
Area Manager, Amazon Logistics
Amazon UK Services Ltd. —Banbury
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Deputy Manager
Flying Tiger Copenhagen —Leamington Spa
- Leadership
- Communication skills
- Time management
Regional Sales Manager - Europe
SPX —Wappenham
- £123,000 - £190,000 a year
- Sales
- Engineering
- Master's degree
- Annual leave
Quick apply
12d
Operations Manager - Bershka Oxford
INDITEX —Oxford
- Full-time
- Employee discount
Quick apply
Customer and Trading Manager
Sainsbury's —Shipston on Stour
- From £31,700 a year
12d
UK Assistant Store Manager
Mountain Warehouse —Stratford-upon-Avon
- Full-time
- Customer service
- Merchandising
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
Service Delivery Lead - England - Our Future Health Programme
Xyla Services —Oxford
- £33 - £42 an hour
- Part-time
- Customer service
- BLS Certification
- Travel
Quick apply
Retail Manager -Leamington Spa
Cook Trading Limited —Leamington Spa
- £34,000 a year
- Full-time
- Leadership
- School
- Annual leave
- Employee discount
Resource Planning Manager
Gigaclear —Abingdon
- £35,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Presentation skills
- Employee assistance programme
Quick apply
8d
Team Leader
Flying Tiger Copenhagen —Leamington Spa
- Leadership
- Communication skills
Senior Account Manager
M3EU —Abingdon
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Quick apply
Showroom Sales Manager
Bathroom Showroom —Bicester
- Full-time
- Sales
- CAD
- Annual leave
- Employee assistance programme

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Head of Branch Support

Helping Hands -
Alcester

Quick apply

Job details

Up to £75,000 a year

Qualifications

Customer service
Leadership
Communication skills

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen-table beginnings to the thousands-strong team we are today, we're united by one belief: everyone deserves to live well in the place they call home.

As we continue to grow and evolve our services, we're looking for an exceptional leader to shape and develop one of the most important functions in our business. If you're passionate about delivering outstanding customer experiences, leading high-performing teams, and creating operational excellence at scale, there's a place for you here.

Location: Alcester/Hybrid
Salary: Up to £75,000 + car allowance

This is a pivotal senior leadership role at the heart of Helping Hands' operations.

As our Head of Branch Support, you'll lead and develop a best-in-class centre of excellence that supports our branch teams, carers, customers and families across both our Visiting Care and Live-in Care services. You'll be responsible for shaping how specialist support is delivered, ensuring every touchpoint reflects the high standards of care, service and communication that Helping Hands is known for.

This is not simply a customer service leadership role.

This is an opportunity to influence strategy, drive operational excellence, lead transformation, and create exceptional experiences for customers, carers and colleagues across a complex, nationwide organisation.

What You'll Be Doing

Leading and developing our Branch Support, Carer Services and Out of Hours teams
Creating a centre of excellence that delivers outstanding support to branch teams, carers, customers and families
Driving exceptional customer experiences across all key service touchpoints
Shaping and delivering a long-term workforce strategy to support the growth of our Live-in Care service
Partnering with senior leaders to influence operational priorities and business performance
Using customer insights, service data and market trends to identify opportunities for improvement
Driving continuous improvement initiatives that enhance service quality, efficiency and customer satisfaction
Ensuring safeguarding, compliance and regulatory standards are consistently upheld across all teams
Leveraging technology, automation and innovation to improve service delivery and operational effectiveness
Supporting the commercial growth of our Live-in Care programme and ensuring delivery against budget and forecast targets
Leading, coaching and developing a team of approximately 40 colleagues, creating a culture of accountability, engagement and excellence

What We're Looking For

We're looking for an inspiring senior leader who combines strategic thinking with a strong delivery focus and a genuine passion for customer care.

You'll bring:

Significant experience leading customer-focused operational support functions
A proven ability to deliver exceptional service for both internal and external customers
Strong commercial awareness and business acumen
Experience influencing senior stakeholders and building effective cross-functional relationships
Outstanding communication and leadership skills
A track record of driving operational improvement and delivering measurable results
A data-driven approach to decision making and performance management
The ability to thrive in a fast-paced, evolving environment
Resilience, adaptability and a solutions-focused mindset

Desirable

Experience leading organisational change and transformation initiatives
Experience within the care sector, healthcare or a regulated environment
Knowledge of safeguarding, compliance and regulatory requirements
Experience working across organisations of varying sizes and sectors

Why Helping Hands

We're a purpose-led organisation, but we're also a growing, ambitious business with exciting plans for the future.

This is your opportunity to:

Shape a critical function that directly impacts customers, families, carers and colleagues nationwide
Lead a highly visible team at the centre of our operations
Influence business strategy and drive meaningful change
Create exceptional experiences that support our purpose of helping people live well
Join an organisation where care, collaboration and continuous improvement are valued every day

At Helping Hands, we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.

Quick apply

Refine Your Search

delivery manager jobs in hook norton, oxf

Head of Branch Support

Service Business Operations Manager

Senior Account Manager

Operations Manager, AMZL - Delivery Station

Lead Contract Coordinator

Service Resolution Manager

Customer and Trading Manager - Nightshift

Guest Experience Team Leader

Area Manager, Amazon Logistics

Deputy Manager

Regional Sales Manager - Europe

Operations Manager - Bershka Oxford

Customer and Trading Manager

UK Assistant Store Manager

Service Delivery Lead - England - Our Future Health Programme

Retail Manager -Leamington Spa

Resource Planning Manager

Team Leader

Senior Account Manager

Showroom Sales Manager

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Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

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