Junior it Work, Jobs in Oswestry, Shr (with Salaries)

Junior Support Specialist
Booking Experts —Chester
- Hybrid work
- Hospitality
- Hotel
- Communication skills
- Annual leave
Junior HR Service Centre Advisor / HR Operations Assistant
Bank of America —Chester
- Full-time
- Salesforce
- Research
- Microsoft Office
- Employee assistance programme
8d
Junior Customer Success Manager
Booking Experts —Chester
- Hybrid work
- Hospitality
- Data analysis skills
- Analysis skills
- Annual leave
Support Medical Secretary
Betsi Cadwaladr University Health Board —Wrexham
- £26,813 - £27,890 a year
- Part-time
- Typing
4d
Consultant Urological Surgeon with specialist interest in Robotic Prostatectomy
The Shrewsbury and Telford Hospital NHS Trust —Shrewsbury
- £113,565 - £150,569 a year
- Full-time
- Research
- Travel
- Patient care
Certification Specialist
CSA Group —Hawarden
- Overtime
- Word processing
- Computer literacy
- Engineering
Bus Service Engineer – Chester
Stagecoach —Chester
- £19.08 an hour
- Overtime
- Maintenance
- Automotive diagnostics
Senior Medical Secretary & Admin Lead
Betsi Cadwaladr University Health Board —Wrexham
- £28,819 - £31,626 a year
- Full-time
- Customer service
- Team management
- Organisational skills
1d
Consultant Gastroenterologist (General)
The Shrewsbury and Telford Hospital NHS Trust —Shrewsbury
- £113,565 - £150,569 a year
- Weekend availability
- Research
- Patient care
- Teaching
1d
GTM Engineer (RevOps / SalesOps)
Fuelius —Chester
- Full-time
- Hybrid work
- APIs
- AI
Quick apply
Consultant Physician in General Medicine
Betsi Cadwaladr University Health Board —Wrexham
- £114,099 - £166,585 a year
- Full-time
Senior Ecologist / Ornithologist
Atmos Consulting —Mold
- Master's degree
- Business development
- Project management
- Annual leave
- Employee assistance programme
Maintenance Engineer
Epson —Telford
- £41,264 a year
- Full-time
- Engineering
- Supervising experience
- Continuous improvement
Quick apply
Oral Care Consultant
IQVIA —Chester
- Full-time
- Customer service
- Computer skills
- Annual leave
- Employee discount
Senior Talent Partner (12-month Fixed Term Contract - Maternity Cover)
Croud —Shrewsbury
- £57,500 - £62,500 a year
- Hybrid work
- Presentation skills
- Continuous improvement
- Team management
- Life insurance
Quick apply
8d
Senior Pursuit Manager
Ramboll —Chester
- Full-time
- Hybrid work
- Management
- Writing skills
- Continuous improvement
Quick apply
Principal Ornithologist
Atmos Consulting —Mold
- Call to connect
- Hybrid work
- Microsoft Word
- Mentoring
- Annual leave
- Employee assistance programme
Senior Site Manager
Gallifordtry —Chester
- Full-time
- Construction experience
- Training & development
- Employee assistance programme
- Employee discount
Consultant in General Adult Community Psychiatry
Betsi Cadwaladr University Health Board —Mold
- £114,099 - £166,585 a year
- Full-time
- Management
Senior/Principal/Associate Civil/Structural Engineer
Ramboll —Chester
- Full-time
- Civil engineering
- Engineering
- Master's degree
Quick apply

I want to receive the latest job alerts for junior it in oswestry, shr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Junior Support Specialist

Booking Experts
Chester

Apply Now

Job details

Benefits

Annual leave
Pay rise

Qualifications

Live chat
Hospitality
Stakeholder collaboration
Customer interaction
Multidisciplinary collaboration
Communication skills
Help desk

Full job description

Junior Support Specialist

Do you enjoy helping people and delivering great service? Do you have experience in hospitality, travel, reservations or another customer-facing environment and are you ready for a new step in your career?

As a Junior Support Specialist at ParcVu powered by Booking Experts, you'll combine your understanding of customers with our hospitality software. You don't need to be an IT specialist, we'll teach you everything you need to know about our platform.

What matters most is that you enjoy helping people, understand what good service looks like and are comfortable learning new systems.

About Booking Experts

At Booking Experts, we're transforming the way hospitality businesses operate. Our all-in-one software platform helps holiday parks, campsites and accommodation providers manage reservations, automate processes and deliver exceptional guest experiences.

We work with hospitality businesses across Europe and continue to grow rapidly. Our mission is simple: to help hospitality entrepreneurs spend less time on administration and more time focusing on their guests.

As part of our team, you'll join a fast-growing SaaS company where innovation, ownership and customer success are at the heart of everything we do.

About the Role

As a Junior Support Specialist, you'll be one of the first points of contact for our customers. You'll help users get the most from Booking Experts by answering questions, resolving issues and providing practical advice on how to use our platform effectively.

You'll join our Customer Success team, where you'll receive extensive training, guidance from an experienced buddy and access to our Learning Management System (LMS). This role offers an excellent opportunity to build your technical knowledge, develop customer-facing skills and grow your career within a leading hospitality software company.

Along the way, you'll work closely with colleagues across Product, Development, Sales and Marketing, helping ensure that customer feedback is heard and acted upon.

What You'll Be Doing

Supporting customers via chat, email and phone.
Investigating customer questions and finding effective solutions.
Advising users on how to get the most value from the Booking Experts platform.
Delivering customer training sessions, webinars and knowledge-sharing activities.
Creating and improving educational content and support materials.
Escalating technical issues and collaborating with Product and Development teams when required.
Gathering customer feedback and sharing insights with internal teams.
Keeping customer records and support documentation up to date.
Contributing to the continuous improvement of our support processes and customer experience.

About You

We're looking for someone who enjoys helping people and understands what great customer service looks like.

Maybe you currently work at a holiday park, hotel, campsite, travel company or in another customer-facing environment. Perhaps you're working in reception, reservations, guest services or customer service and are looking for a new direction where you can use that experience in a growing software company.

You don't need previous experience in IT or software support. What's more important to us is that you're curious, customer-focused and comfortable working with digital systems.

You'll likely have:

Experience in hospitality, travel, reservations, customer service or another customer-facing environment;
Strong communication skills and a genuine desire to help customers;
The ability to listen carefully, ask the right questions and understand what someone really needs;
Confidence using digital systems and an eagerness to learn new software;
A practical and solution-oriented mindset;
A proactive attitude and willingness to learn;
The ability to stay organised and manage different customer questions at the same time;
The confidence to collaborate with colleagues across different teams.

Experience with reservation systems, property management systems (PMS) or booking platforms is a bonus, but certainly not required.

What You'll Bring

You're positive, curious and motivated to learn. You enjoy helping people, take ownership of your work and aren't afraid to ask questions when faced with something new.

You communicate clearly, work well as part of a team and enjoy solving problems. Most importantly, you're someone who wants to develop professionally while making a real impact for our customers.

What We Offer

A competitive salary based on your experience.
Annual salary reviews.
A 10% salary increase after your first year.
Hybrid working opportunities.
25 days of annual leave.
A structured onboarding programme with a dedicated buddy.
Access to our Learning Management System (LMS), internal training and ongoing development opportunities.
Clear opportunities to grow your career within Booking Experts.
The opportunity to make a real impact in a growing international SaaS company.

The Hiring Process

Apply

Submit your application and tell us a bit about yourself.

Initial Review

We'll review your application and get back to you within five working days.

First Interview

Meet the team and learn more about Booking Experts and the role.

Second Interview

A deeper conversation about your experience, skills and approach to customer support.

Offer

If it's a great match on both sides, we'll be delighted to welcome you to Booking Experts.

Apply Now

Refine Your Search

junior it jobs in oswestry, shr

I want to receive the latest job alerts for junior it in oswestry, shr

Explore jobs in more locations

Junior Support Specialist

About Booking Experts

About the Role

What You'll Be Doing

About You

What You'll Bring

What We Offer

The Hiring Process

Apply

Initial Review

First Interview

Second Interview

Offer