Front office manager Work, Jobs in Romsey, Ham (with Salaries)

Guest Relations Manager
The Nici —Bournemouth
- Weekend availability
- Hotel
- Organisational skills
- Front desk
- Employee discount
Quick apply
General Manager
Chickpea Head Office —Salisbury
- Full-time
- Hospitality
- Sales
- Restaurant management
Quick apply
Hotel Reception Supervisor
Oakley Hall Hotel —Winklebury
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Free parking
- Employee discount
Chef Manager
BaxterStorey UK —Andover
- Up to £40,000 a year
- Full-time
- Hospitality
- Culinary experience
- Cooking
- Employee assistance programme
- Employee discount
Quick apply
Senior Administrator
Colten Care —Lymington
- £14.20 - £15.70 an hour
- Weekend availability
- Nursing home
- Customer service
- Microsoft Office
Graduate Manager
Doubletree by Hilton Southampton —Southampton
- Full-time
- Hospitality
- Bar
- Hotel
- Free parking
- Employee assistance programme
Quick apply
ASSISTANT GENERAL MANAGER – FUTURE GM PROGRAMME
New Forest Collection —Lyndhurst
- £30,000 a year
- Full-time
- Hotel
- Supervising experience
- Team management
- Free parking
- Employee assistance programme
Quick apply
Multi Hotel Front Office Manager
AccorHotel —Southampton
- £30,000 - £33,000 a year
- Full-time
- Hotel
- Driving
- Front desk
Quick apply
General Manager
HandPickedHotels —Brockenhurst
- Hotel
- Training & development
- Employee assistance programme
- Employee discount
11d
Senior Administrator
Colten Care —New Milton
- £14.20 - £15.70 an hour
- Weekend availability
- Nursing home
11h
Assistant Manager
Five Guys UK —Winchester
- From £36,870 a year
- Weekend availability
- Sales
- Restaurant management
- Quick service & fast food restaurant
- Annual leave
- Employee assistance programme
7d
Reception Manager - Bournemouth
Rapport —Bournemouth
- £39,900 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance programme
1d
Cluster Reception Manager - Live in optional
Switch Hospitality —Bournemouth
- Full-time
- Hotel
- Life insurance
Quick apply
Guest Service Manager (Six months maternity cover)
Holiday Inn Bournemouth —Bournemouth
- £27,300 a year
- Full-time
- Hotel
- Organisational skills
- Leadership
- Free parking
- Employee assistance programme
Quick apply

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Guest Relations Manager

The Nici -
Bournemouth

Quick apply

Job details

Full-time

Benefits

Employee discount

Qualifications

Guest relations
Hotel and accommodations experience
Hotel guest services experience
Organisational skills
Relationship management
Front desk
Communication skills
Hotel front office operations

Full job description

About THE NICI Collection

THE NICI Collection is a luxury lifestyle hotel group inspired by some of the world's most iconic destinations, bringing exceptional hospitality, outstanding food and drink, and unforgettable guest experiences to some of the UK's most desirable locations.

What began with THE NICI Bournemouth, our flagship hotel inspired by Miami's South Beach, has grown into an exciting collection of destination-led properties. In June 2026, the collection expanded with the opening of THE NICI Newquay, inspired by Italy's Amalfi Coast, and THE NICI New Forest, inspired by the luxury and charm of the Hamptons.

This marks an exciting new chapter for THE NICI Collection — and it's only the beginning. As we continue to grow, we are looking for passionate hospitality professionals to join our team and help create memorable experiences for our guests.

About the Role

As Guest Relations Manager, you will be the face of THE NICI, building lasting relationships with our guests and ensuring every interaction reflects our commitment to exceptional hospitality. Working closely with all hotel departments, you'll oversee the guest journey from arrival to departure, resolve guest concerns with confidence and professionalism, and create memorable experiences that exceed expectations.

Key Responsibilities

Welcome guests with warmth, professionalism, and genuine hospitality.
Build strong relationships with VIPs, returning guests, and special occasion visitors.
Ensure every guest receives a personalised and seamless experience throughout their stay.
Handle guest feedback and service recovery promptly and effectively.
Coordinate guest requests and preferences with operational departments.
Monitor guest satisfaction and identify opportunities to continually improve the guest experience.
Support the Front Office team during busy periods.
Lead by example, promoting THE NICI's luxury service standards across the hotel.

What We're Looking For

Previous experience in Guest Relations, Front Office, or a guest-focused management role within hospitality.
Excellent communication and interpersonal skills.
A positive, professional, and approachable personality.
Strong organisational skills with exceptional attention to detail.
The ability to remain calm under pressure and confidently resolve guest concerns.
A flexible approach to working evenings, weekends, and public holidays.

What We Offer

Competitive salary plus service charge.
Staff discounts across THE NICI Collection.
Training and development opportunities.
Career progression within a growing luxury hotel group.
Meals on duty.

Join Us

Join THE NICI Collection and be part of an exciting growth story where exceptional hospitality, luxury experiences, and memorable moments are at the heart of everything we do.

INDHOTEL

Quick apply

Refine Your Search

front office manager jobs in romsey, ham

Guest Relations Manager

General Manager

Hotel Reception Supervisor

Chef Manager

Senior Administrator

Graduate Manager

ASSISTANT GENERAL MANAGER – FUTURE GM PROGRAMME

Multi Hotel Front Office Manager

General Manager

Senior Administrator

Assistant Manager

Reception Manager - Bournemouth

Cluster Reception Manager - Live in optional

Guest Service Manager (Six months maternity cover)

Other jobs to consider

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