Direct support program supervisor Work, Jobs in London, Eng (with Salaries)

Operations Specialist III, Aerospace & Defense (UK)
Airspace —London
- £48,000 - £61,000 a year
- Remote
- Customer service
Quick apply
Operations Specialist I, High-Tech (UK)
Airspace —London
- £31,000 - £39,000 a year
- Remote
- Communication skills
Quick apply
Fabric Operative
Equans —Westminster
- Full-time
- Carpentry
- Maintenance
- Contracts
- Annual leave
- Employee assistance programme
Site Supervisor
Gallifordtry —London
- Full-time
- Management
- Construction experience
- Employee assistance programme
- Employee discount
4d
Regional Supervisor Airport & Ground Ops
JetBlue Airways Corporation —London
- Weekend availability
- English
- Travel
- Training & development
6d
Digital Operations Analyst
Aon Corporation —London
- Hybrid work
- Analysis skills
- Bachelor's degree
- Agile
Inventory and Material Control Clerk III
BAE Systems Inc. —Westminster
- £48,438 - £77,500 a year
- Full-time
- Microsoft Office
- Master's degree
- Databases
- Annual leave
- Employee assistance programme
13d
Snr HR Consultant - 12 month FTC , Disability Leave Services
Amazon UK Services Ltd. - A10 —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Experience working with individuals with disabilities
1h
Critical Services Supervisor
CBRE —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Patient Care Navigator
The Lewisham Care Partnership —London
- Up to £12.71 an hour
- Full-time
- Microsoft Outlook
- Customer service
- GP surgery experience
- Employee discount
- Bereavement leave
Quick apply
13d
Part time Cleaning Supervisor
Equans —Staines-upon-Thames
- £13.40 an hour
- Part-time
- Annual leave
- Employee assistance programme
6d
Engineering supervisor
JIK-Integral UK Limited —London
- Full-time
- Computer literacy
- Engineering
- Team management
Quick apply
12d
Senior Project Manager
EVERSANA INTOUCH —London
- Full-time
- Remote
- Microsoft Excel
- Microsoft Office
- Project management
Quick apply
Sr SA Manager, Global Financial Services (GFS), AWSI-GFS-EMEA+APJ
AWS EMEA SARL (UK Branch) —London
- Full-time
- AWS
- Bachelor's degree
- Mentoring
- Flexible schedule
8d
Software Developer/Analyst
International Rescue Committee —London
- £45,954 - £53,614 a year
- Spanish
- English
- Software development
11d
Shift Maintenance Electrician
Equans —Westminster
- Full-time
- Customer service
- Communication skills
- Mechanical knowledge
- Annual leave
- Employee assistance programme
Electrical Maintenance Craftsperson
Equans —Westminster
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
M&E Engineering Supervisor
JLL —London
- Computer literacy
- Communication skills
- Employee assistance programme
- Employee discount
Service Technician
Canadian Solar SSES (UK) Ltd. —London
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
Quick apply
ETC - Disaster Risk Finance /Insurance and Modeling Expert
World Bank Group —London
- Spanish
- English
- Master's degree
2d

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Operations Specialist III, Aerospace & Defense (UK)

Airspace -
London

Quick apply

Job details

£48,000 - £61,000 a year

Qualifications

Customer service
Logistics
Dangerous goods
Customer interaction
Supply chain customer service

Full job description

Company Introduction:

Airspace is a tech-enabled freight forwarder that's redefining how the world's most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.

As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.

Airspace has been rated one of America's best Startup Employers and listed as one of CNBC's Disruptor 50 companies. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m.

The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.

Overview

Primary Focus: To set up all new orders containing the most time-sensitive commodities for success, provide proactive updates to customers on any deviations and track order status progression from start to finish. These job requirements were carefully crafted in order to provide you with the basic building blocks of the Airspace Operations team and pave the way for a continued path forward as you grow within this company.

Importance of Role

The operations team is the backbone of our company and by working on the front lines you represent, first-hand, everything that we stand for. Not only will you be in direct communication with our customers, commanders and agent service providers, with extreme attention to detail, having the ability to catch something so small can ultimately be the difference maker in being able to save a human life!

Responsibilities

Advanced Problem Solving

Ability to independently resolve all escalated issues using provided resources with minimal to no assistance
Ability to assist in resolving team member escalations and questions
Understand Margin vs Total Cost for an order and apply knowledge to additional charge approvals
Expert on all International regulations, Import, and Export requirements
Ability to understand big picture decisions for customers balancing service with customer margins. Ability to balance speed, cost, and customer impact without defaulting to escalations
- IE. Choosing one airline because we have a service agreement for faster offloads and minimal service failures over the fastest or cheapest option based on error rate.
Balancing cost of service quality and expectations with margin.
Minimal to no errors & service failures
Make educated decisions under pressure
Anticipate problems before they surface and act early

Operating the Airspace Platform

Hold and maintain Dangerous Goods Certification. Remain knowledgeable on all Dangerous Goods requirements and adhere to current policy procedures.
- Assist in resolving team member inquiries for DG flagged orders
Gain knowledge of additional sector processes
Provide SOP guidance hand in hand with leadership
Uphold team expectations leading by example

Maintaining Balanced Level of Performance

As an OSIII, you will be expected to meet minimum metric requirements and customer service standards. Expectations will increase with each advancement. All expectations will be communicated to you through your direct reporting supervisor.

Must be able to perform all Responsibilities included in the Operations Specialist II Job Description

Compensation

£48,000 - £61,000 annual salary

Core Values:

We are One Team. We believe we all accomplish more when we are working together.
We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world.
We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.
We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.

Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.

A friendly reminder: Airspace will only contact candidates from an @airspace.com email, a no-reply notification from [email protected], or a verified LinkedIn profile. We never request fees or sensitive personal/financial information during recruiting. If something seems suspicious or feels off, please reach out to us at [email protected] before responding.

For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.

Quick apply

Refine Your Search

direct support program supervisor jobs in london, eng

Operations Specialist III, Aerospace & Defense (UK)

Operations Specialist I, High-Tech (UK)

Fabric Operative

Site Supervisor

Regional Supervisor Airport & Ground Ops

Digital Operations Analyst

Inventory and Material Control Clerk III

Snr HR Consultant - 12 month FTC , Disability Leave Services

Critical Services Supervisor

Patient Care Navigator

Part time Cleaning Supervisor

Engineering supervisor

Senior Project Manager

Sr SA Manager, Global Financial Services (GFS), AWSI-GFS-EMEA+APJ

Software Developer/Analyst

Shift Maintenance Electrician

Electrical Maintenance Craftsperson

M&E Engineering Supervisor

Service Technician

ETC - Disaster Risk Finance /Insurance and Modeling Expert

I want to receive the latest job alerts for direct support program supervisor in london, eng

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