Support analyst Work, Jobs in Wareham, Dor (with Salaries)

Service Designer
Magna Housing —Dorchester
- £48,719 a year
- Full-time
- No degree
- Travel
- IT
Apprentice Public Health Analyst (36 month contract)
BCP Council —Bournemouth
- From £31,322 a year
- Hybrid work
- English
- Master's degree
- Supervising experience
12d
Business Analyst (Weymouth or London based)
New Look —Weymouth
- Full-time
- Microsoft Word
- Bachelor's degree
- Agile
- Employee discount
Business Management Support Analyst (Part Time)
JPMorganChase —Bournemouth
- Part-time
- Analysis skills
- SharePoint
- Time management
Financial Systems Reporting Analyst
LV= Life & Pensions —Bournemouth
- Azure
- Oracle
- SQL
- Employee assistance programme
- Employee discount
Associate Acoustic Signature Analyst
QinetiQ —Winfrith Newburgh
- Full-time
- Engineering
- Data analysis skills
- Communication skills
- Employee discount
Payments - EMEA Governance Analyst - Bournemouth
JPMorganChase —Bournemouth
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Student Records System Development Analyst (Fixed-term)
Bournemouth University —Bournemouth
- £39,906 - £46,049 a year
- Analysis skills
7d
Business Analysis Senior Associate
JPMorganChase —Bournemouth
- Full-time
- Customer service
- Data analysis skills
- Agile
Management Accountant
Yunex Traffic —Poole
- Full-time
- Microsoft Excel
- Microsoft Office
- Travel
Market Pricing Manager
Ageas —Bournemouth
- £80,000 a year
- Full-time
- Hybrid work
- SQL
- Machine learning
- No degree
Senior RCA Coordinator
Innovus —New Milton
- Full-time
- Microsoft Outlook
- Microsoft Office
- Organisational skills
Quick apply
Payment Operations Transformation Project Manager Associate
JPMorganChase —Bournemouth
- Full-time
- Organisational skills
- Financial services
- Communication skills
Prime Financial Securities Client Service Analyst
JPMorganChase —Bournemouth
- Full-time
- Customer service
- AI
Senior Business Manager
Eaton —Wimborne
- Hybrid work
- Sales
- Business development
- Bachelor's degree
- Flexible schedule
Insurance Account Manager
Mortgage Intelligence —Bournemouth
- Hybrid work
- Organisational skills
- IT
- Financial services
- Work from home
Transformation and Improvement Business Analyst
Dorset HealthCare University NHS Foundation Trust —Dorchester
- £49,387 - £56,515 a year
- Full-time
- Analysis skills
- Project management
6d
Forecasting Operations Coordinator
Lush —Poole
- £18,000 - £20,000 a year
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
11d
Junior Business Controller
Hubexo —Bournemouth
- Full-time
- Hybrid work
- ERP systems
Quick apply
Prime Financial Services - Client Service Analyst
JPMorganChase —Bournemouth
- Full-time
- Analysis skills

I want to receive the latest job alerts for support analyst in wareham, dor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

support analyst jobs near wareham, dor

Service Designer

Magna Housing -
Dorchester

Apply Now

Job details

Full-time | Fixed term contract
£48,719 a year

Benefits

Company events

Qualifications

UX
IT
User research

Full job description

Salary £48,719 per annum plus benefits.
37 hours per week.
Home-based with occasional travel. You will be expected to be present for workshops and company events based in Dorchester DT1 2PJ, therefore we suggest that you reside within 70 miles distance of this location.
Fixed-term contract: 2 years.
The closing date for applications: 18.05.26 (Midday)

Please be aware that we are unable to provide Visa Sponsorship against this role. Applicants must already have the legal right to work and reside in the UK without the need for Employer Sponsorship.

At Magna, our vision is to create great homes together. We have ambitious plans, and are seeking creative, aspirational, and talented people to join our fast paced, adaptable, and highly collaborative environment.

The role and what you take care of:

Magna is excited to announce a new opportunity for a dedicated Service Designer to join our organisation. In this role you will collaborate closely with our Business Analysts, delivering and designing critical end-to-end services across housing, repairs, customer contact, and support services. You will assist the business in transitioning from process-focused approaches to human-centred, insight-driven service design. If you share our Magna values and possess a strong commitment to excellence, we encourage you to apply.

Service Design & Transformation – you will lead end-to-end service design, address customer, colleague, and organisational needs, develop practical improvements, create full-service experiences, and design concepts, prototypes, and future-state solutions.
User-Centred Design & Research - conduct user research with tenants, customers, and colleagues to identify needs, pain points, barriers, and key moments. Ensure services are inclusive and accessible, especially for vulnerable customers. Translate insights into practical design principles and recommendations.
You will work closely with Magna’s Business Analysts to integrate service design and process expertise. Together you will create current maps, future designs, and prioritised improvement plans.
Create clear, actionable design artefacts such as service blueprints, customer journey maps, ecosystem maps, and evidence-based personas where relevant.
Embedding Service Design - support Magna's internal capability by coaching colleagues in user-centred thinking and contributing to service design standards, playbooks, and tools.
Stakeholder Engagement – collaborate with operational teams, housing officers, repairs teams, and contact centre staff. Run workshops to co-design services. Clearly and effectively communicate design decisions. A comprehensive role profile will be attached to the application process.

What you need to be successful:

Experience in service design, UX, or human-centred design alongside an excellent understanding of user-centred design principles and methodologies. Additionally, experience creating service design artefacts (e.g. journey maps, blueprints) with the ability to conduct and synthesise user research and insight.
Practical experience of working in multi-disciplinary teams, with excellent facilitation and stakeholder engagement skills, and the ability to turn complex problems into simple, practical solutions
It would be advantageous to have experience in housing, public sector, or regulated services. An understanding of vulnerability, inclusion, and accessibility. Experience working alongside Business Analysts or in transformation programmes and familiarity with Government Digital Service (GDS) or similar standards, alongside end-to-end service transformation.
You should demonstrate curiosity and empathy, showing genuine interest in the experiences of others. It is important to be pragmatic, balancing ideal design with practical limitations. Effective collaboration across various disciplines and teams is expected. Additionally, you must communicate confidently, offer constructive challenges, and maintain a strong commitment to enhancing essential services.
Your portfolio and practical experience matter more than formal qualifications - It would be advantageous to hold a degree or equivalent experience in Service Design, UX Design, Human-Centred Design, Design Thinking, Psychology, Sociology, or a related field is preferred. . Training or certification in human-centred design, design thinking, or service design (such as IDEO, Nielsen Norman Group, Service Design Network) is beneficial. Postgraduate qualification in Service Design, User Experience, Behavioural Science, or Public Service Design is relevant. Familiarity with Government Digital Service (GDS) standards and design principles is valued. Membership in professional bodies like Service Design Network is helpful.

Applicants with transferable qualities are encouraged to apply.

For an informal discussion about this post, please contact: Dani Davies – Talent Acquisition Manager at: [email protected] or by mobile: 07528 974936

Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early.

Work Location: In person

Apply Now

Refine Your Search

support analyst jobs in wareham, dor

Service Designer

Apprentice Public Health Analyst (36 month contract)

Business Analyst (Weymouth or London based)

Business Management Support Analyst (Part Time)

Financial Systems Reporting Analyst

Associate Acoustic Signature Analyst

Payments - EMEA Governance Analyst - Bournemouth

Student Records System Development Analyst (Fixed-term)

Business Analysis Senior Associate

Management Accountant

Market Pricing Manager

Senior RCA Coordinator

Payment Operations Transformation Project Manager Associate

Prime Financial Securities Client Service Analyst

Senior Business Manager

Insurance Account Manager

Transformation and Improvement Business Analyst

Forecasting Operations Coordinator

Junior Business Controller

Prime Financial Services - Client Service Analyst

I want to receive the latest job alerts for support analyst in wareham, dor

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected