Princes Liverpool has a rare and exciting opportunity for a Head Of IT - Technology to join our Head Office in the heart of Liverpool within the Royal Liver Building Monday - Thursday with Fridays from home. Reporting into the IT Director, this role will have responsibility for conceiving, defining, standardising, delivering, monitoring, refining and withdrawing digital solutions and products in the Princes IT market to maximize business results in the Enterprise and End User Core Systems used or to be defined and used by the Princes business.
Why Princes?
- Competitive Salary
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£9924 Cash Car Allowance
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Car Parking Pass for days in the office
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25 days Annual Leave + Bank Holidays
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An additional days Annual Leave for your Birthday
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Flexible Holiday Option - Buy 5 Additional Days
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14.5% Pension (Princes 9.5% Contribution, Employee 5%) Opt-In
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Fridays from Home
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Life Assurance Cover
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Private Medical Insurance
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Critical Illness Cover
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Enhanced Family Friendly & Carers Policies
Working Hours:
Monday - Friday 08.45 - 17.00 (Fridays from home)
Due to the nature of this role the business may require flexibility subject to business needs
Job Purpose:
Cyber Security – define and execute the Cyber Security roadmap for Princes Group built from oversight and understanding of key technology and best practice within the Cyber Security risk management field.
Business Management - Establish and maintain relationships with the key business and technology stakeholders, perform internal customer research, perform competitive analysis and product development and selection, drive alignment amongst stakeholders, work within product budgets, bring products/solution to the internal market, refine and improve products.
Product Delivery Management – act as keeper of the vision, define product and solution roadmaps, coordinate business and IT resources, determine suitable product lifecycles.
Resource Management - oversee product delivery teams internal and external, coordinate with other product delivery managers, ensure best possible use and prioritise use of all resources to deliver the maximum value and benefits from projects and programs within the portfolio.
Service Delivery Management – plan support models, oversee, develop and support 3rd and 4th line support models.
Dimensions:
- Providing products and solutions for Enterprise and End User Core across all Princes Group Operations worldwide.
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Part of the IT Senior Leadership Team.
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Manage a team of Architects and Engineers - x4 direct reports and x10 indirect reports in total
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Management of key implementation projects with an asset value of up to £1 million per annum
Principal Responsibilities:
Cyber Security
- Establish Princes position on the Cyber Security assessments.
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Develop associated action plan and roadmap to support stated aims for Cyber Security risk management.
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Drive security best practice across the Group IT and satellite IT teams.
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Review best practice process and solutions and advise the Group on adoption of appropriate solutions. Devise a roadmap and execute suitable improvements in process or solution as required.
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Oversee and deliver the associated security related improvement projects.
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Oversee and execute continuous assessment of the group’s Cyber Security risk.
Business Management
- Establish and maintain relationships with the key business and technology stakeholders, managing budget and product development, making decisions regarding product capabilities and priorities.
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Perform internal customer research as a means of gaining insight into the "voice of the customer." Use this insight to define the product or solution direction and how internal customers would gain value from product capabilities.
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Perform competitive analysis and product selection processes.
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Facilitate and drive alignment among key stakeholders. This will help the business achieve its goals and objectives, according to a shared view of product priorities. Part of defining the roadmap is defining a release strategy, from early prototypes, through minimum viable product (MVP), to the first and subsequent releases. This is subject to frequent change as with any agile delivery process.
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Work within the product budget established in consultation with business sponsors and product-line management by balancing resources across customer and market research, competitive analysis, vision development, and prototyping, but primarily to sustain product teams to deliver and maintain the product.
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Define, track and communicate key product performance indicators as required to inform this process, and track business results.
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Bring the product/solution to production ensuring that the business and IT is prepared to deliver and service the product throughout its life cycle. Ensure that the organization is prepared to deliver and support the entire business capability (including all of its human, organizational, process and technology aspects).
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Continually monitor and refine the product while in market. Ensure that Service Management is performing correctly.
Product Delivery Management
- Act as the "keeper (and communicator) of the vision" to translate the product strategy and vision developed with business stakeholders into what the product team must bear in mind every day to ensure they are building the right product/solution.
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Define the product roadmap based on business outcomes.
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Collaborate and coordinate with product delivery teams.
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Collaborate and coordinate with other product delivery managers within the function, to manage dependencies and ensure technical and enterprise architecture compatibility. Be responsible for managing the strategy and roadmap for their platform, based on the requirements and roadmaps of all the products that depend upon it.
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Coordinate with other stakeholders such as business, and IT resources.
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Build and deliver business cases for investment in core solution and applications.
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Manage 3rd Party organisations to deliver solution outcomes supporting business objects. Manage and deliver migration to internal and external service providers.
