Customer insights analyst Work, Jobs in Gateshead, Twr (with Salaries)

Senior Business Analyst
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Agile
- Employee assistance programme
- Employee discount
Quick apply
10d
Commercial Finance Analyst (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- Analysis skills
- Analytics
- Annual leave
Quick apply
5d
RBC Brewin Dolphin – Commercial Inteligence Manager, Intermediaries
Royal Bank of Canada —Newcastle upon Tyne
- Full-time
- Management
- Analysis skills
- Bachelor's degree
20h
Commercial Performance Senior Manager
LeoVegas Mobile Gaming Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- Mentoring
- Leadership
- Resort
- Annual leave
Quick apply
Insights Analyst
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £34,765 - £41,375 a year
- Part-time
- Analysis skills
- Presentation skills
- Analytics
12d
Senior Insights Analyst
Admiral Slots —Gateshead
- £45,000 a year
- Full-time
- Analysis skills
- Mentoring
- AI
- Employee discount
- Referral programme
Quick apply
Assistant Compliance Analyst
Animal and Plant Health Agency —Newcastle upon Tyne
- £29,715 - £30,705 a year
- Part-time
- Microsoft Office
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
2d
Senior Intelligence Analyst
Infected Blood Compensation Authority —Newcastle upon Tyne
- £47,258 a year
- Full-time
- Analysis skills
- Presentation skills
- Business
- Annual leave
Resource Planning Analyst
HM Land Registry —Durham
- £32,119 a year
- Part-time
- Customer service
- Analysis skills
- Presentation skills
- Annual leave
9d
CCTV Operator
ASEL —Gateshead
- Computer literacy
- Analysis skills
- Communication skills
- Employee assistance programme
Senior Business Analyst - Inside IR35 Contract
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Agile
- Employee assistance programme
- Employee discount
Quick apply
3d
Social Researcher
Driver and Vehicle Standards Agency —Newcastle upon Tyne
- £44,241 a year
- Part-time
- Hybrid work
- Research
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
Service Designer
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
Quick apply
Technical Assurance Officer
Arvato —Newcastle upon Tyne
- £40,000 - £48,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Senior Resource Planning Manager
Everflow —Peterlee
- £53,000 - £65,000 a year
- Full-time
- Hybrid work
- Analysis skills
- APIs
- AI
- Free parking
- Annual leave
4d
Head of Enterprise Performance
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £73,165 - £81,535 a year
- Full-time
- Presentation skills
- Leadership
- Communication skills
3d
Senior User Researcher
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Mentoring
- Agile
- Employee assistance programme
- Employee discount
Quick apply
Senior Data Engineer
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £42,665 - £50,495 a year
- Part-time
- Presentation skills
- Organisational skills
- Annual leave
- Sick pay
2d

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Senior Business Analyst
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Senior Business Analyst

Version 1 -
Newcastle upon Tyne

Quick apply

Job details

Full-time
10 days ago

Benefits

Cycle to work scheme
Company pension
Discounted gym membership
Employee assistance programme
Private medical insurance
Employee discount
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Facilitation
Stakeholder collaboration
Client engagement
Stakeholder liaison
Business analysis
Risk management
Agile

Full job description

Company Description

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.

We’re an award-winning employer reflecting how our employees are at the very heart of what we do:

UK & Ireland's premier AWS, Microsoft & Oracle partner
3300+ strong, €350/£300m revenue business
10+ years as a Great Place to Work in Ireland & UK
Best Workplace for Women in the UK & Ireland by GPTW
Best Workplace for Wellbeing in the UK by GPTW

We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!.

Job Description

Our clients ask us to make sense of complex, ambiguous problem spaces across digital transformation initiatives, spanning products, platforms, operating models, and data. As a Senior BA here, you’re a problem framer and synthesiser, not an order taker, who turns research, stakeholder input, and data into clear options, a recommendation, and a practical path to value. You partner closely with Product, Delivery, Engineering and Design to shape the “why/what”, enable the “how”, and de-risk delivery end to end.

As a Senior Business Analyst you will deliver for clients today and lean in to building the BA capability here, growing their careers alongside the function as TDG grows.

Qualifications

Who you are:

A consulting calibre BA: who thrives in ambiguity and brings structured, hypothesis driven thinking to messy problems. You’re not a ticket writer; you create clarity, choices, and decisions.
Industry relevance: Experienced working to the GOV.UK Service Standard or within the public sector.
Strategic + analytical: you’re comfortable stepping into ambiguous problem spaces and connecting them to tangible, measurable business outcomes. You help clients break these down into clear, step‑by‑step deliverables, bringing analytical rigour so the work can be planned and delivered with confidence.
Translational: you turn analysis into meaningful insights that underpin decision making. You work with Product and clients to prioritise benefits and trade‑offs across options and outline practical routes to value. Slides and docs are vehicles for judgement, not the job.
Stakeholder partner: you build credibility and trust quickly, operating as a trusted advisor and collaborator. You tailor engagement to context and seniority, and you use concise, outcome-led interactions to help stakeholders align and make decisions at pace.
Delivery pragmatic: you’ve worked effectively in Agile environments, but you can flex your approach to context. You stay focused on client needs and protect outcomes throughout the delivery lifecycle, regardless of framework.
Digital transformation experience: you’ve led analysis and direction‑setting on complex digital programmes, working across the transformation lifecycle - from early problem framing and research, through analysis and stakeholder alignment, into shaping solution direction and supporting delivery end‑to‑end.
Mindset: you’re outcomes-focused, commercially aware, and comfortable working in the open - sharing your thinking early and being transparent about potential pitfalls. You bring no ego: you listen carefully, seek feedback early, and adapt your approach based on what you hear.

How you operate:

Frame the problem & focus areas: Rapidly clarify the problem situation, define hypotheses, and identify the few levers that matter. Stay outcomes‑oriented - keep the bigger picture visible and regularly check scope and decisions against it as delivery progresses.
Shape options into solution & decision: Build robust options analyses tied to strategy, using clear criteria and stated assumptions. Compare benefits, costs, risks, dependencies, and constraints, and produce decision-ready recommendations.
Build trust with clients: Create a dynamic that quickly builds strong client relationships by delivering high quality work, actively listening to concerns, and picking up on and responding to feedback.
Influence decisions through narrative and facilitation: Set the right forums, run crisp workshops, and use compelling narrative to secure decisions - pitch proposals, don’t just present information.
Stay end-to-end & protect value: Maintain continuity from discovery through delivery: refine scope, ensure deliverables serve outcomes (not the other way around), actively manage risks/assumptions, keep documentation lean and useful, and adapt approach to keep the intended outcomes and benefits intact.
Measure what matters: Help teams clarify expected benefits, agree what “success” looks like, and support the handover to BAU to ensure the change is embedded and outcomes can be demonstrated.

Additional Information

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.

Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits
Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme
Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance
Financial Wellbeing initiatives including; Version 1 Pension with a 5% employee-matched contribution, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme
Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more.
24 days holiday allowance plus Public Holidays, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies
Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat
Reward schemes including Version 1’s Annual Excellence Awards & quarterly Star Awards.
Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.

And many more exciting benefits… drop us a note to find out more.

Version 1 is an equal opportunities employer

We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity.

We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact [email protected] at Version 1. We will consider all requests carefully, respectfully and confidentially.

#LI-AS1 #LI-Hybrid

Quick apply

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customer insights analyst jobs in gateshead, twr

Senior Business Analyst

Commercial Finance Analyst (UK Remote)

RBC Brewin Dolphin – Commercial Inteligence Manager, Intermediaries

Commercial Performance Senior Manager

Insights Analyst

Senior Insights Analyst

Assistant Compliance Analyst

Senior Intelligence Analyst

Resource Planning Analyst

CCTV Operator

Senior Business Analyst - Inside IR35 Contract

Social Researcher

Service Designer

Technical Assurance Officer

Senior Resource Planning Manager

Head of Enterprise Performance

Senior User Researcher

Senior Data Engineer

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