Software developer Work, Jobs in Failsworth, Gtm (with Salaries)

Software Engineer (Support Function Lead / Support Engineer)
Byteful.com —Manchester
- £30,000 - £45,000 a year
- Full-time
- SQL
- APIs
- In-person
- Language training provided
- Employee discount
Quick apply
Junior Software Developer
Skuuudle —Manchester
- Up to £30,000 a year
- Full-time
- Remote
- Computer Science
- English
- SQL
Quick apply
Intermediate Software Engineer – Java, DevOps & AI
CDL Software —Manchester
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- DevOps
- Java
- AWS
- Free parking
- Referral programme
Quick apply
Software Developer
National Monitoring —Altrincham
- £35,000 - £36,000 a year
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
- Free parking
Quick apply
Software Engineer
Convosoft Ltd —Manchester
- £35,000 - £45,000 a year
- Full-time
- Oracle
- Software troubleshooting
- System design
Quick apply
7d
QA Engineer (Automation and Manual) based in the UK
UMA —Halifax
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- APIs
- Annual leave
- Work from home
Quick apply
Lead Software Engineer - (Frontend, Backend, Full Stack)
Accenture —Manchester
- Full-time
- Azure
- Java
- AWS
Manchester - Junior Developer - Elevate Programme
Vantage Point —Manchester
- Full-time
- Hybrid work
- Java
- SQL
- JavaScript
Software Developer (Android)
Innovative Technology Ltd —Oldham
- Full-time
- Java
- APIs
- Communication skills
- Free parking
- Flexible schedule
Web Developer
Hivebyte Technology Ltd —Manchester
- £28,000 a year
- Full-time
- JavaScript
- APIs
- In-person
Quick apply
Software Engineer - Data Engineering
Moody's —Manchester
- Master's degree
- SQL
- AWS
Apprentice Software Engineer
Unipart —Stockport
- £28,000 a year
- Full-time
- Google Suite
- Microsoft Excel
- Computer Science
Quick apply
AWS Cloud Engineer
BCA —Manchester
- £50,000 - £65,000 a year
- Monday to Friday
- Hybrid work
- Azure
- DevOps
- AWS
- Employee assistance programme
- Employee discount
Quick apply
Java Full Stack Engineer with AI-driven development exposure - Vice President
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Computer Science
- Java
- Master's degree
Software Development Engineer In Test (SDET)
RGH‑Global Limited —Manchester
- £25,000 a year
- Full-time
- Java
- SQL
- Software development
Cyber Software Engineer
Roke —Manchester
- Full-time
- Windows
- C++
- Agile
Web Designer & Developer
Orange & Gray Limited —Manchester
- £30,000 - £35,000 a year
- Hybrid work
- JavaScript
- In-person
- HTML
Quick apply
Senior Software Engineer - Data Engineering
Moody's —Manchester
- Master's degree
- SQL
- AWS
Software Engineering Specialist
BT Group —Manchester
- Full-time
- C++
- Agile
- Python
- Annual leave
- Employee discount
Developer
hronline —Manchester
- £35,000 - £55,000 a year
- Azure
- SQL
- AWS

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Software Engineer (Support Function Lead / Support Engineer)

Byteful.com
Manchester

Quick apply

Job details

Full-time
£30,000 - £45,000 a year

Benefits

Casual dress
Free flu jabs
Company pension
Language training provided
Company events
Employee discount
Transport links
Bereavement leave
Referral programme
Sick pay

Qualifications

Technical support
SQL
Zendesk
REST
APIs
AI
Communication skills
Python

Full job description

About Byteful

Our residential proxy network is used by web scraping, automation and agentic AI companies worldwide. We support thousands of customers across 195+ countries and process 25+ billion proxy requests per month, with +252% YoY platform sign-up growth. We've grown to seven figures in ARR without raising a penny, and we're just getting started.

Software Engineer (Support Function Lead / Support Engineer)

Python, REST APIs, SQL
Manchester City Centre (Deansgate) – In-person, 5 days per week
Full-time
Salary between £30,000-45,000 (Dependent on experience and skill set)

About the role

We’re hiring a Junior–Mid Level Software Engineer (Support Function Lead / Support Engineer) to own customer success and build our support function from the ground up at a fast-growing proxy infrastructure company used by web-scraping, automation, and agentic AI companies worldwide.

We support thousands of customers across 200+ countries, process 15+ billion proxy requests per month, and handle petabytes of data flowing through our network.

We’ve grown bootstrapped to $2M ARR with +318% YoY platform sign-up growth — and we’re just getting started.

Right now, support runs through the founder. Your job is to change that. You’ll own the entire customer experience — from onboarding and KYC to technical troubleshooting and documentation — and build the tooling and processes that let us scale toward a 24/7 support team. This isn’t a ticket-answering job; it’s a build-the-function job that happens to include answering tickets.

This is a fast-paced, high-ownership startup environment. We move quickly, ship frequently, and expect you to learn fast, take responsibility, and make decisions without waiting for permission.

You’ll gain hands-on experience with support tooling and automation, API integration, KYC and identity verification, trust and safety, and the processes behind a SOC 2 attestation.

What you’ll be doing

Support customers across chat, email, and tickets — proxy integration, connection and blocking issues, billing and account queries
Build internal tooling and automations using APIs to speed up support tasks
Reduce ticket volume at the source by improving customer flows and UX
Own and improve customer-facing documentation and troubleshooting guides
Manage ticket triage and evaluate AI tooling for deflection and auto-triage
Run customer onboarding and KYC flows (iDenfy), including manual review edge cases
Handle abuse reports, AUP enforcement, and account suspensions
Feed ticket themes and pain points back into product decisions

What we’re looking for

Must have

1–3 years experience in a technical support, customer success, or similar role
Basic Python (or similar) for automation and working with APIs
Comfortable with REST APIs and reading API docs independently
Basic SQL for pulling customer data and debugging
Excellent written communication — clear, concise, and empathetic
Comfortable handling sensitive customer data (PII) responsibly
Comfortable working in-person in Manchester, 5 days per week
Strong ownership mindset — happy being the first person in the function

Nice to have

Experience with support platforms (Intercom, Zendesk, Plain, Front, Help Scout)
Familiarity with proxies/networking (residential vs ISP vs datacenter IPs, sessions, geotargeting)
Experience with identity verification tools (iDenfy, Sumsub, Onfido, Persona, Veriff)
Experience with AI support tooling (Intercom Fin, Zendesk AI) or OpenAI/Anthropic APIs
Trust and safety or abuse-handling exposure
Familiarity with SOC 2 or compliance platforms (Vanta, Drata, OneLeet)
Experience writing documentation in Mintlify, GitBook, or Notion
Willingness to relocate in the future is a plus. We plan to relocate our head office to London within the next few years, and compensation would be reassessed as part of any relocation.

What you’ll get

Salary between £30,000-45,000 (Dependent on experience and skill set)
High ownership from day one
The chance to build a support function from scratch
A steep learning curve and rapid growth
A young, ambitious team building a fast-growing company
Clear path toward leading the support team

How to apply

Send a short note on why you’re interested
Examples of customer-facing writing or any support/tooling you’ve worked on
GitHub or project links if available
Apply via Indeed platform.

Job Type: Full-time

Pay: £30,000.00-£45,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company events
Company pension
Employee discount
Free flu jabs
Language training provided
Referral programme
Sick pay
Transport links

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

software developer jobs in failsworth, gtm

Software Engineer (Support Function Lead / Support Engineer)

Junior Software Developer

Intermediate Software Engineer – Java, DevOps & AI

Software Developer

Software Engineer

QA Engineer (Automation and Manual) based in the UK

Lead Software Engineer - (Frontend, Backend, Full Stack)

Manchester - Junior Developer - Elevate Programme

Software Developer (Android)

Web Developer

Software Engineer - Data Engineering

Apprentice Software Engineer

AWS Cloud Engineer

Java Full Stack Engineer with AI-driven development exposure - Vice President

Software Development Engineer In Test (SDET)

Cyber Software Engineer

Web Designer & Developer

Senior Software Engineer - Data Engineering

Software Engineering Specialist

Developer

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