Application support analyst Work, Jobs in Stathern, Lec (with Salaries)

Senior Technical Support Analyst
NEXT —Leicester
- From £37,816 a year
- Full-time
- Scripting
- Communication skills
- Time management
- Free parking
- Employee discount
11d
ERP Support Analyst
ECF Ltd —Leicester
- £27,000 - £35,000 a year
- Microsoft Excel
- Oracle
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
6d
Senior Technical Support Analyst
Perceptive —Nottingham
- Full-time
- Customer service
- English
- SQL
Senior Test Analyst
NEXT —Leicester
- Full-time
- Azure
- Java
- JavaScript
- Free parking
- Employee discount
2d
Service Desk Coordinator
Mark1 IT Solutions Ltd —Melton Mowbray
- £30,000 - £32,500 a year
- Full-time
- IT
- In-person
- Communication skills
- Free parking
Quick apply
13d
Data Analyst
NEXT —Leicester
- From £33,000 a year
- Full-time
- SQL
- Communication skills
- Free parking
- Employee discount
11d
Integration Analyst
Trelleborg Medical Solutions —Leicester
- Hybrid work
- Computer Science
- Customer service
- Java
Senior TechOps Generalist
Octopus Energy Group —Leicester
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply
MDM Materials Data Improvement Analyst (6-month FTC)
Arriva UK Bus Limited —Leicester
- Microsoft Excel
- Oracle
- ERP systems
Quick apply
1d
Lead Business Analyst
Health Research Authority —Nottingham
- £57,528 - £64,750 a year
- Full-time
- Hybrid work
- Mentoring
- Agile
- AI
12d
IS Business Analyst - Distribution
Trelleborg Medical Solutions —Leicester
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Performance Analyst England Netball
Loughborough University —Loughborough
- £35,608 a year
- Full-time
- Hybrid work
- Analysis skills
- University
- Communication skills
Second Line Analyst
Computacenter —Nottingham
- Microsoft Word
- Microsoft Excel
- SQL
13d
Junior Salesforce Administrator
Cooper Parry —Derby
- Full-time
- Sales
- Salesforce
- DevOps
Senior SDET / Quality Engineering Specialist
London Stock Exchange Group —Nottingham
- Full-time
- Java
- AWS
- APIs
Product Development Manager
NEXT —Leicester
- £66,618 a year
- Full-time
- Organisational skills
- Agile
- Communication skills
- Free parking
- Employee discount
11d
IT Security Analyst
Cooper Parry —Derby
- Full-time
- Azure
- English
Senior Security Analyst
NEXT —Leicester
- £57,400 - £73,200 a year
- Call to connect
- Azure
- AWS
- Analysis skills
- Free parking
- Employee discount
SAP BW and Datasphere Consultant
Boots —Nottingham
- Full-time
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Service Desk Team Manager
MHR INTERNATIONAL UK LIMITED —Nottingham
- Leadership
- Communication skills
- Employee discount
- Referral programme

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application support analyst jobs near stathern, lec

Senior Technical Support Analyst

NEXT -
Leicester

Apply Now

Job details

Full-time
From £37,816 a year
11 days ago

Benefits

Free parking
Discounted gym membership
Employee discount
On-site parking

Qualifications

Information security
Scripting
ServiceNow
Problem management
Communication skills
PowerShell
Active Directory
Time management

Full job description

We're looking for a Senior Technical Support Analyst to join our Online Credit & Payments team, based from the NEXT Head Office in Leicestershire!

The Role:

As a Senior Technical Support Analyst, you’ll play a pivotal role in keeping NEXT’s core IT systems running smoothly and efficiently. Acting as a trusted expert, you’ll tackle complex technical issues, collaborate directly with internal teams and third-party partners, and keep key stakeholders informed every step of the way.

You won't just react to problems—you’ll look ahead to prevent them, improving our processes and sharing your knowledge to help the wider team grow. Whether you’re guiding junior colleagues or supporting major business events, NEXT will provide you with the resources and environment you need to perform at your best.

What You’ll Take On:

Take ownership of complex technical incidents from first report to resolution, getting to the true root cause to prevent recurring issues.
Work alongside internal user groups, cross-functional IT teams, and external vendors to coordinate seamless troubleshooting and keep everyone up to date.
Perform routine system monitoring , health checks, and essential daily administrative tasks to maintain overall operational stability.
Mentor and upskill junior analysts through daily guidance, technical training, and supportive peer reviews.
Create clear, high-quality technical documentation and troubleshooting guides for the team's knowledge base.
Spot opportunities to streamline existing support workflows , proposing practical solutions that enhance the overall user experience.
Handle sensitive or escalated issues with empathy and professionalism , ensuring positive outcomes even during busy periods.

What You’ll Bring:

A logical, analytical approach to problem-solving and a genuine drive to learn and adapt.
Strong organisation and time-management skills , with the ability to prioritise busy workloads and stay calm under pressure.
Great communication skills , enabling you to translate technical detail clearly for both technical and non-technical stakeholders.
Proven experience with Active Directory, system log analysis, monitoring platforms (such as Grafana, Dynatrace, or ELK), and Service Now.
A collaborative mindset and a passion for supporting others , helping junior team members build their skills and confidence.
Familiarity with change and problem management processes , alongside a solid commitment to information security standards. (Scripting skills in PowerShell or Batch files are a great bonus!)

If you have the technical expertise and a collaborative mindset to strengthen the systems our colleagues rely on, we would love to see your application.

#LI-NI1
#LI-Hybrid

25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
Company performance based bonus
Sharesave scheme
On-site Nursery available; OFSTED outstanding in all areas
10% off most partner brands & up to 15% off Branded Beauty
Early VIP access to sale stock
Access to fantastic discounts at our Staff Shops
Restaurants with great food at amazing prices
Access a digital GP and other free health and wellbeing services
Free on-site parking
Financial Wellbeing - Save, track and enhance your financial wellbeing
Apprenticeship - Grow and develop on the job whilst gaining a qualification
Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
Support Networks - Access to Network Groups to empower and celebrate each other

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.

You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!

Apply Now

Refine Your Search

application support analyst jobs in stathern, lec

Senior Technical Support Analyst

ERP Support Analyst

Senior Technical Support Analyst

Senior Test Analyst

Service Desk Coordinator

Data Analyst

Integration Analyst

Senior TechOps Generalist

MDM Materials Data Improvement Analyst (6-month FTC)

Lead Business Analyst

IS Business Analyst - Distribution

Senior Performance Analyst England Netball

Second Line Analyst

Junior Salesforce Administrator

Senior SDET / Quality Engineering Specialist

Product Development Manager

IT Security Analyst

Senior Security Analyst

SAP BW and Datasphere Consultant

Service Desk Team Manager

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