Configuration analyst Work, Jobs in Farnham Common, Bkm (with Salaries)

IT Support Analyst
Encore Global —Uxbridge
- £30,000 - £34,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee assistance programme
- Employee discount
1d
System Configuration & Support Analyst
Verisk —London
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Life insurance
Service Desk Analyst
ZR Mind Digital Solutions —London
- £2,500 - £3,000 a month
- Full-time
- Microsoft Outlook
- English
- Windows
- Free parking
Quick apply
9d
Global Banking & Markets- Client Onboarding & Configuration Analyst- London
Goldman Sachs —London
- Full-time
- Analysis skills
- Organisational skills
- Financial services
- Employee assistance programme
8d
Trading Data & AI Analyst
Janus Henderson —London
- Hybrid work
- Azure
- Master's degree
- SQL
HR Data Analyst
QA Limited —London
- Microsoft Excel
- Analysis skills
- Human resources
- Annual leave
- Employee assistance programme
IT Technical Systems Analyst (Applications Team)
Withersworldwide —London
- Full-time
- Hybrid work
- Azure
- SQL
- APIs
- Profit sharing
- Employee discount
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
- Windows
- Computer networking
Principal Finance System Analyst
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
HR Systems Analyst (6 Month FTC)
Senior plc Head Office —Rickmansworth
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Travel
- Work from home
- Employee assistance programme
Quick apply
3d
Digital & IT Senior Analyst - Messaging
Parker Hannifin Corporation —Hemel Hempstead
- Computer Science
- Bachelor's degree
- Travel
Cyber Security Analyst
VAS INFOTECH LIMITED —Ashford
- £40,000 - £52,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Analysis skills
Quick apply
Junior Business Systems Analyst
The Folio Society —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Organisational skills
- Profit sharing
- Employee discount
Quick apply
11h
Graduate Business Analyst
Apps IT Limited —London
- Full-time
- Microsoft Excel
- Azure
- Oracle
Quick apply
9d
Lead Security Operations Center Analyst (f/m/d)
Thinkproject Holding GmbH —Reading
- Full-time
- Azure
- Management
- English
- Language training provided
- Flexible schedule
Business Analyst, Back Office Portfolio
CFA Institute —London
- £50,000 - £105,000 a year
- Full-time
- Master's degree
- Analysis skills
- Communication skills
- Annual leave
Graduate Trading Support Analyst
Trayport —London
- Full-time
- No degree
- APIs
- Communication skills
Project Analyst
Altera Digital Health Inc. —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Systems Ops Analyst
Epicor —Bracknell
- Full-time
- Azure
- Windows
- SQL
Cyber Security Analyst, Cloud
Heathrow —London
- Full-time
- Hybrid work
- Azure
- Salesforce
- AWS
- Annual leave
- Work from home

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IT Support Analyst

Encore Global -
Uxbridge

Apply Now

Job details

Full-time
£30,000 - £34,000 a year
1 day ago

Benefits

Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time
Referral programme
Sick pay

Qualifications

Operating systems
Customer service
GCSE
iOS
Adobe Creative Suite
Analysis skills
ITIL
Remote access software
IT support
Mobile device management
TeamViewer
Mac OS
Intune
VPN

Full job description

IT Support Analyst

Uxbridge, UK (UB8)

Salary: £30,000 to £34,000 (dependant on experience)

Company Benefits:

Private Healthcare after 12 months service
Employee supported volunteering
Enhanced family leave provisions
Perkbox and Employee assistance Programme
Company sick pay
Employee recognition scheme
Generous employee referral scheme
Clearly defined Career path (and all the important support along the way)
Access to state-of-the-art technology
Global presence and opportunities worldwide
Long Service Programme

Key Job Responsibilities

Customer Service/ IT Support

Monitoring of IT Support work queue and assignment of support calls.
Management of monitoring systems to respond to system alerts for incidents.
Deliver World Class Service - Successful resolution of Support incidents, service requests and tasks within agreed SLA and to a high-quality standard.
Provide support for end user support incidents, problem resolution and requests for assistance either via use of the telephone, remote control tools (i.e. TeamViewer, MS Teams etc.) or by face to face visits to the user’s desk for all Encore EMEA offices.
Value People - Deliver customer satisfaction through excellent customer service delivery skills and ensure good communication with all IT teams.
Timely escalation of issues affecting the day-to-day efficiency of the IT Support Team or multiple users within the business.
See the Bigger Picture - Operate in a well organised, efficient and professional manner when dealing with user support requests and liaising with users by telephone or at their desk.

Administration

Accurate and timely reporting and documentation.
Utilisation of correct Change and Problem Management procedures when applying changes to IT infrastructure.
Undertake project work or assignments as and when necessary.
Do the Right Thing - Ensure the integrity and security of enterprise data in accordance with business needs and industry best practices regarding privacy, security, and regulatory compliance.
Drive Results - Anticipate, mitigate, identify, troubleshoot and resolve hardware and software problems on computers. Escalate incidents as necessary.
Practice computer asset management, by guaranteeing all machines have the company standard asset management tools installed e.g., Fresh Desk configuration Management and that all processes and procedures are followed when machines are added and removed from the Encore domain.
Participate in the patching of all IT Support Operating Systems and hardware using the company standard tools.
Participate in the packaging and deployment of software using the company standard tools.
Antivirus Management and Deployment.
Develop, document, and maintain policies, procedures and associated training.

Disclaimer:

The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands.

Job Qualifications

High School Diploma or GCSE equivalent required.
Experienced IT Support Analyst
An in depth understanding of desktop, applications & operating systems.
An in-depth knowledge of Windows, MacOS, Android and iOS operating systems.
Knowledge of managing Video Conferencing and Telephony software Mitel and Crestron.
Knowledge of Event production software such as Adobe Creative Suite running on Mac or Windows platform.
Accurate and conscientious with solid diagnostic and troubleshooting ability.
Highly developed technical analytical skills to determine the cause of technical problems and the resolution actions required.
Knowledge of the following technologies Printers, PC’s, Laptops, Smartphones, Network Wifi and Client VPN, Smart Room appliances (VC) and telephony.
Knowledge of Mobile Device Management tools e.g. Intune.
Working Knowledge of O365 platform tools related to end user support, Group Policy, AD and Exchange.
Good understanding of service management (ITIL).

Competencies

Responsiveness
Tech Savvy
Communicates Effectively
Action Oriented
Situational Adaptability
Strong customer service orientation
Ability to work autonomously
Self starter
Analytical and problem-solving
Attention to detail.

Apply Now

Refine Your Search

configuration analyst jobs in farnham common, bkm

IT Support Analyst

System Configuration & Support Analyst

Service Desk Analyst

Global Banking & Markets- Client Onboarding & Configuration Analyst- London

Trading Data & AI Analyst

HR Data Analyst

IT Technical Systems Analyst (Applications Team)

Tech Support Analyst

Principal Finance System Analyst

HR Systems Analyst (6 Month FTC)

Digital & IT Senior Analyst - Messaging

Cyber Security Analyst

Junior Business Systems Analyst

Graduate Business Analyst

Lead Security Operations Center Analyst (f/m/d)

Business Analyst, Back Office Portfolio

Graduate Trading Support Analyst

Project Analyst

Systems Ops Analyst

Cyber Security Analyst, Cloud

I want to receive the latest job alerts for configuration analyst in farnham common, bkm

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