Associate product manager Work, Jobs in Atherstone, War (with Salaries)

Customer Service Manager - Furniture and Lighting
Soane Britain —Thurmaston
- Full-time
- Leadership
International Associate Brand Manager - Crockpot
Newell Brands —Lichfield
- Marketing
- Analysis skills
- Bachelor's degree
Quick apply
Senior Reward Manager - Executive Compensation & Equity Incentives
Syensqo —Oldbury
- £136,000 - £171,000 a year
- Remote
- Microsoft Excel
- Project management
- Accounting
- Language training provided
Quick apply
Hospital Procurement Support Specialist
AniCura Group —Solihull
- Hybrid work
- Microsoft Office
- Bachelor's degree
- Communication skills
Hub Associate - Lichfield, UK
Modern Milkman —Lichfield
- £30,000 - £31,200 a year
- Employee discount
- Life insurance
Quick apply
Assistant Manager Assistant Counter Manager
Estee Lauder —Birmingham
- Weekend availability
- Sales
- Customer service
- Microsoft Office
- Annual leave
Pensions Projects Client Manager
Hymans Robertson LLP —Birmingham
- £50,000 - £72,000 a year
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Presentation skills
Quick apply
UK Customer Collaboration Manager
Mondelēz International —Birmingham
- Temporary
- Hybrid work
- Data analysis skills
- Team management
- Leadership
9h
Assistant Manager - Bullring, Hollister
Hollister —Birmingham
- £29,120 a year
- Management
- Sales
- English
- Store discount
- Annual leave
Sales Associate - Matchday
Castore —Leicester
- Communication skills
Quick apply
2d
Condition Based Monitoring Specialist
PepsiCo —Coventry
- Engineering
- Maintenance
- Continuous improvement
Corporate Tax Associate
Cooper Parry —Derby
- Full-time
- Remote
- Analysis skills
- Accounting
- Communication skills
Marcus by Goldman Sachs, Customer Operations Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Continuous improvement
- Team management
- Mentoring
- Employee assistance programme
Associate Director - Operations & Supply Chain
KPMG —Birmingham
- Full-time
- Sales
- Business development
- Mentoring
Sales Associate
H.Samuel —Tamworth
- £12.71 an hour
- Part-time
- Customer service
- Employee discount
2d
Customer Category Manager - Grenade
Mondelēz International —Birmingham
- Full-time
- Merchandising
- Analysis skills
- Leadership
13d
Trainee Real Estate/Community Associate
Celvista Limited —Leicester
- £26,436.80 a year
- Full-time
- Hospitality
- Microsoft Outlook
- Sales
- Free parking
- Annual leave
Quick apply
Junior Packaging Development
Mondelēz International —Birmingham
- Temporary
- Hybrid work
- Engineering
- Microsoft Office
- Master's degree
Associate Creative Director of Copy
Thermo Fisher Scientific —Loughborough
- Full-time
- Marketing
- Presentation skills
- Bachelor's degree
2d
Marcus by Goldman Sachs, Contact Centre QA Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Employee assistance programme

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associate product manager jobs near atherstone, war

Customer Service Manager - Furniture and Lighting

Soane Britain
Thurmaston

Apply Now

Job details

Full-time

Qualifications

Leadership

Full job description

Company Overview:

With an uncompromising commitment to British manufacturing, Soane Britain’s mission is to design and make enduring and life-enhancing furniture, lighting, fabrics and wallpapers through collaborations with a network of the finest craftspeople in Britain. Soane combines responsibly sourced, high-quality materials and superb workmanship to ensure our designs endure for generations.

Our talented team is based in offices and workshops in Leicester and the West Country and showrooms in London and New York.

For more information, please visit www.soane.com or join our social media platforms Pinterest and Instagram.

Purpose of the Position:

This role is responsible for the day-to-day leadership, performance and operational delivery of the Furniture & Lighting Client Services team.

Reporting to the Client Services & Operations Manager, you will ensure the efficient management of workflow across quoting, order processing, aftercare and client support activities, maintaining the high standards of service expected by Soane clients. You will be responsible for the day-to-day management of Zendesk, ensuring workloads are prioritised effectively, service levels are maintained and operational performance is monitored across the team.

You will lead and develop the Furniture & Lighting Client Services team, supporting Client Services Associates and Advisors through effective workload management, coaching, training and operational guidance.

Working closely with Client Services Specialists, Client Development, Manufacturing, Product, Logistics and Finance, you will support the team in resolving challenges, removing obstacles and ensuring clients receive timely and accurate information throughout their journey.

A key focus of the role will be balancing team capacity, priorities and operational demands, proactively identifying risks, bottlenecks and opportunities for improvement. Through strong leadership and operational oversight, you will help create a consistent, efficient and scalable Client Services function capable of supporting future business growth.

Key Responsibilities

Team Leadership & Development

Lead, coach and support the Furniture & Lighting Client Services team.
Conduct regular 1:1s and support individual development plans.
Manage onboarding and training for new team members.
Identify skills gaps and training requirements across the team.
Create and maintain training materials, process documentation and team resources.
Support recruitment activities and team succession planning.

Zendesk & Workflow Management

Own the day-to-day management of Zendesk.
Monitor ticket volumes, response times and workload allocation.
Prioritise and redistribute work to ensure service levels are maintained.
Manage escalations and support resolution of complex client and operational issues.
Maintain Zendesk reporting and provide regular updates on team performance and operational activity.

Operational Delivery

Ensure the efficient processing of quotes, proformas, orders, aftercare requests and operational enquiries.
Support the team in obtaining information from Manufacturing, Product, Logistics and Finance.
Coordinate activity across departments to ensure timely and accurate responses.
Provide regular operational updates to Client Development teams.
Maintain high standards of accuracy, efficiency and service across all operational activities.

Aftercare & Client Experience

Lead the day-to-day management of aftercare activity.
Support the resolution of client issues, complaints and service challenges.
Identify recurring issues and recommend improvements to processes and ways of working.
Maintain a proactive approach to client communication and issue resolution.

Continuous Improvement & Reporting

Identify opportunities to improve processes, reduce friction and increase operational efficiency.
Support projects and initiatives led by the Client Services & Operations Manager.
Contribute to operational reporting, analysis and performance reviews.
Maintain process documentation, manuals and operational best practice guides.
Provide recommendations to improve team performance, service levels and operational effectiveness.

Apply Now

Refine Your Search

associate product manager jobs in atherstone, war

Customer Service Manager - Furniture and Lighting

International Associate Brand Manager - Crockpot

Senior Reward Manager - Executive Compensation & Equity Incentives

Hospital Procurement Support Specialist

Hub Associate - Lichfield, UK

Assistant Manager Assistant Counter Manager

Pensions Projects Client Manager

UK Customer Collaboration Manager

Assistant Manager - Bullring, Hollister

Sales Associate - Matchday

Condition Based Monitoring Specialist

Corporate Tax Associate

Marcus by Goldman Sachs, Customer Operations Manager, Associate, Birmingham

Associate Director - Operations & Supply Chain

Sales Associate

Customer Category Manager - Grenade

Trainee Real Estate/Community Associate

Junior Packaging Development

Associate Creative Director of Copy

Marcus by Goldman Sachs, Contact Centre QA Manager, Associate, Birmingham

I want to receive the latest job alerts for associate product manager in atherstone, war

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