Savills management resources savills Work, Jobs (with Salaries)

FM Operations Support Administrator - Manchester
Savills Management Resources —Manchester
- Microsoft Powerpoint
- Microsoft Word
- Customer service
10d
Assistant Facilities Manager FTC - Hampshire House, Southampton
Savills Management Resources —Eastleigh
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
- Annual leave
5d
CCTV Control Room Officer - Victoria Centre, Nottingham
Savills Management Resources —Nottingham
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- First Aid Certification
10d
Health & Safety Compliance Officer - the Liberty Shopping Centre
Savills Management Resources —Romford
- £35,000 - £38,000 a year
- Full-time
- Writing skills
- Organisational skills
- Computer skills
10d
Security Supervisor - The Leisure Exchange Bradford
Savills Management Resources —Bradford
- £15.57 an hour
- Microsoft Word
- Management
- Computer literacy
6d
Building Manager - 95 Queen Victoria St, London
Savills Management Resources —London
- £60,000 - £65,000 a year
- Monday to Friday
- Management
- Computer skills
- Leadership
Front of House Manager - Woolgate, London
Savills Management Resources —London
- Full-time
- Hotel
- Organisational skills
- Front desk
2d
Assistant Operations Manager - The Turing Building, Stratford
Savills Management Resources —London
- Up to £50,000 a year
- Continuous improvement
- Contracts
12d
Night Residential Concierge - Elephant Park, The Wilderly, London
Savills Management Resources —London
- £32,000 a year
- 12 hour shift
- Front desk
- Computer skills
2d
HR Administrator FTC - Highcross Leicester
Savills Management Resources —Leicester
- £28,000 a year
- Monday to Friday
- Hospitality
- Microsoft Outlook
- Customer service
Security Area Manager - Leeds
Savills Management Resources —Leeds
- Full-time
- Management
- Customer service
- Computer literacy
Senior Resident Experience Assistant - Arbour, Milton Keynes
Savills Management Resources —Milton Keynes
- £37,500 a year
- Full-time
- Computer literacy
- Quality control
- Front desk
- Employee discount
12h
Facilities Manager - Residential - Thames Quarter, Reading
Savills Management Resources —Reading
- £45,000 a year
- Full-time
- Computer literacy
- Computer skills
- Budgeting
13d
Environmental Services Assistant Days 37.5hrs - Metrocentre, Gateshead
Savills Management Resources —Gateshead
- £25,242 a year
- Full-time
- Customer service
- Communication skills
4d
Senior Resident Services Associate - Wellesbourne, Brighton
Savills Management Resources —Brighton
- £32,400 a year
- Weekend availability
- Computer literacy
- Quality control
- Contracts
- Employee discount
6d
Cleaning Operative 37.5hrs - StarCity, Birmingham
Savills Management Resources —Birmingham
- £12.85 an hour
- Full-time
- Customer service
- Guest services
Security Area Manager Scotland - Edinburgh
Savills Management Resources —Edinburgh
- Full-time
- Management
- Customer service
- Computer literacy
Cleaning Operative Part-Time 8hrs - The Leisure Exchange, Bradford
Savills Management Resources —Bradford
- £13.45 an hour
- Part-time
- Communication skills
2d
Environmental Services Assistant 40hrs - The Chimes, Uxbridge
Savills Management Resources —Uxbridge
- £12.71 an hour
- Full-time
- Communication skills
- Free parking
5d
Graduate Marketing Executive 12 month FTC - Eldon Square, Newcastle upon Tyne
Savills Management Resources —Newcastle upon Tyne
- £24,784.50 a year
- Weekend availability
- Microsoft Word
- Marketing
- Analytics
9d

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FM Operations Support Administrator - Manchester

Savills Management Resources -
Manchester

Apply Now

Job details

10 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Purchase orders
CAFM software
Customer service
Stakeholder liaison
Facilities management
GCSE
Administrative support experience
Microsoft Office Suite
Administrative experience
Health and safety inspection
Health and safety audits
Purchase order creation
Organisational skills
Contracts
SharePoint
Budgeting
Communication skills
Property management
Time management
COSHH compliance

Full job description

Purpose of the Role

The Operations Support role's purpose is to assist in the day-to-day management of sites within the Letchworth portfolio, supporting the Facilities Managers and Property Management where applicable, and reporting to the Facilities Management Senior Operations Support. The role acts as a central contact point, ensuring statutory compliance, data accuracy and consistency of processes across the Letchworth portfolio for internal and external stakeholders.

Key Responsibilities

To work alongside the Facilities Management team in a support role, learning all the key aspects of the FM role.
To provide the Facilities Managers with administrative support and to field phone calls during periods of leave including reactive support.
To provide support and advice to the business on Facilities Management matters.
Updating and assisting in closing actions from Health and Safety audits and environmental audits including reporting on outstanding items.
Assist with the administration of all insurance inspections and lift/escalator audits including saving and uploading statutory documentation to Dashboard/Riskwise and issuing documents to the relevant contractors for action.
Assist with the retender of contracts and management of PTN Forms, as required.
Assist the FM team in monitoring supplier service level agreements.
To assist with Contractor call outs and arrange attendance to reported faults at properties and update tenants and FMs/Surveyors, recording and raising Purchase Orders for one of works as well as contracts.
Arrange site appointments for insurance consultants and other appointments when required.
Collate monthly reports from FM to report to PM Team and Surveyors where necessary.
Advise the surveying teams of FM holidays and liaise with management administration.
Assisting FM with updating and management of Dashboard/Riskwise, tracking upcoming compliance events and booking in requests where required. Raising actions following events completion and ensuring actions are closed in a timely manner.
Assist and monitor the completion of service charge budgets by the FMs ensuring they are completed on time and report on stats quarterly.
Preparation of log books and tenant handbooks.
Vacant Property Inspections – Update VPI Tracker, instruct inspections, receive reports and review with FM raising any actions and/or audit actions. Ensuring to update Dashboard/Riskwise as well as the Clients Insurance SharePoint Folder.
Collates contract figures for service charge budget preparation.
Provide system guidance to Front of House (FOH) Teams across the portfolio.
Maintaining site notes and updating tenant details on CAFM system as and when lettings/lease changes.
Monthly compliance meetings with Client H&S team and preparation of compliance figures for quarterly report. Client requirements is 100% minimum.
Assisting with FRI inspections, locating premises for FM/PM teams and keep track of inspections completed and raised actions on issues found.
Attend the Cambridge office on a quarterly basis of the FM/PM meeting.

Safety & Security

Ensure compliance with all client and Savills procedures and policies, including Health and Safety, COSHH and environmental matters.
Ensure compliance with all statutory requirements and codes of Practice, Health and Safety requirements.
To attend internal and external training courses that are deemed relevant to the roles to ensure that all health and safety policies are adhered to and understood.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as the role evolves within the organisation in line with overall business objectives of the organisation.

Relationships

Property Management Director (Cambridge)
Portfolio FMs
FM & Operation Support Network

Skills, Knowledge and Experience

Essential

At least 2 years experience in an administration role
General Education to GCSE standard with an A-C grade in English & Maths or equivalent standard
Proficient in a full range of Microsoft applications inc. Word, Excel, PowerPoint, Outlook
Reliable, helpful and well presented
Ability to work in a team or alone
Team player with strong customer service skills, able to provide a helpful and polite service
Pleasant telephone manner and efficiency in relaying messages and taking instructions.
Excellent communication skills
Able to take comprehensive minutes of meetings
Abilitiy to deal with confidential information
Good organisational and time management skills with the ability to prioritise workload and multitask in a calm and professional manner
Able to work under pressure to deadlines
Careful and conscientious with excellent attention to detail
Willingness and ability to learn on the job, keen to undertake training and career development

Desirable

Broad knowledge of office administration within a facilities management/property management environment
Experience of dealing with senior level staff confidently with excellent verbal and written communication
Experience and knowledge of helpdesk systems and procedures
Experience working within a Facilities Management team
Understanding of Health & Safety Legislation

Working Hours - 09:00 – 17:30

Please see our Benefits Booklet for more information.

Apply Now

Refine Your Search

savills management resources savills jobs

FM Operations Support Administrator - Manchester

Assistant Facilities Manager FTC - Hampshire House, Southampton

CCTV Control Room Officer - Victoria Centre, Nottingham

Health & Safety Compliance Officer - the Liberty Shopping Centre

Security Supervisor - The Leisure Exchange Bradford

Building Manager - 95 Queen Victoria St, London

Front of House Manager - Woolgate, London

Assistant Operations Manager - The Turing Building, Stratford

Night Residential Concierge - Elephant Park, The Wilderly, London

HR Administrator FTC - Highcross Leicester

Security Area Manager - Leeds

Senior Resident Experience Assistant - Arbour, Milton Keynes

Facilities Manager - Residential - Thames Quarter, Reading

Environmental Services Assistant Days 37.5hrs - Metrocentre, Gateshead

Senior Resident Services Associate - Wellesbourne, Brighton

Cleaning Operative 37.5hrs - StarCity, Birmingham

Security Area Manager Scotland - Edinburgh

Cleaning Operative Part-Time 8hrs - The Leisure Exchange, Bradford

Environmental Services Assistant 40hrs - The Chimes, Uxbridge

Graduate Marketing Executive 12 month FTC - Eldon Square, Newcastle upon Tyne

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