Line support engineer Work, Jobs in Cheadle Heath, Gtm (with Salaries)

Solar Operations Manager
Sustain Homes Limited —Didsbury
- Up to £50,000 a year
- Full-time
- CRM software
- Management
- Continuous improvement
Quick apply
13d
Electrical / Mechanical Technician
aerospaceHV Ltd —Manchester
- £30,000 - £40,000 a year
- Full-time
- Engineering
- Computer skills
- In-person
Quick apply
EUC Engineer
CGI —Manchester
- Full-time
- Software troubleshooting
- Customer service
- IT
Quick apply
Engineering Training Officer
Rochdale Training Association —Rochdale
- £35,000 - £40,000 a year
- Full-time
- Mentoring
- In-person
- Communication skills
Quick apply
Application Support Engineer
Zenith —Altrincham
- £30,000 - £36,000 a year
- Agile
- Communication skills
- Free parking
- Annual leave
14d
1st Line Support IT Engineer
Evolve BG Ltd —Wigan
- Up to £26,298 a year
- Monday to Friday
Quick apply
8d
3rd Line Infrastructure Engineer
LIMA —Salford
- £50,000 - £60,000 a year
- Employee assistance programme
IT Support Engineer
JMC Aviation —Manchester
- Monday to Friday
- Travel
- Communication skills
- Employee assistance programme
- Referral programme
2d
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Mentoring
Networking Engineer
Fourteen IP Communications —Wigan
- £35,000 - £50,000 a year
- Full-time
- Hybrid work
- Hotel
- Mentoring
- Organisational skills
- Free parking
- Sick pay
Quick apply
20h
Technical Support (Telecoms) - 2nd Line
Radius Limited —Crewe
- Full-time
- Computer networking
Quick apply
2d
3rd Line Infrastructure Engineer
LIMA Networks LTD —Salford Quays
- £45,000 - £55,000 a year
- Weekend availability
- Communication skills
Quick apply
Service Desk Team Leader
LIMA Networks LTD —Salford Quays
- £45,000 - £50,000 a year
- Full-time
- Computer networking
- Organisational skills
- Leadership
Quick apply
Junior Telecoms & Installation engineer
Bluebox Communications Ltd —Horwich
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Driving
- Hand tools
- Free parking
Quick apply
Electrical Estimator
Equans —Didsbury
- Full-time
- Microsoft Excel
- Computer literacy
- Organisational skills
- Annual leave
- Employee assistance programme
Junior Onsite Network Engineer
Capgemini —Manchester
- Hybrid work
- In-person
Senior Configuration Engineer
Thales —Cheadle
- 8 hour shift
- Hybrid work
- Annual leave
- Employee assistance programme
Graduate Engineer +2
Gateley —Manchester
- Master's degree
- Maths
- Project management
- Annual leave
- Employee assistance programme
Aerospace Quality Engineer
Accenture —Manchester
- Full-time
- Communication skills
Field Support Engineer - ITS
TK Elevator —Wythenshawe
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Employee assistance programme
- Referral programme

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line support engineer jobs near cheadle heath, gtm

Solar Operations Manager

Sustain Homes Limited
Didsbury

Quick apply

Job details

Permanent | Full-time
Up to £50,000 a year
13 days ago

Benefits

Cycle to work scheme
Company pension

Qualifications

CRM software
Customer communication
Management
Resource allocation planning
Operations management
Stakeholder liaison
Client communication
Continuous improvement
Continuous improvement cycles oversight
Client services
Solar installation
Organisational skills
Construction contractor coordination
Project schedule tracking
IT
Management reporting
Customer support
Construction coordination
Customer interaction
Household contractor coordination
Communication skills
Operations leadership experience
Project progress tracking
Rota coordination

Full job description

About Sustain Electric Limited

Sustain Electric Limited is a rapidly growing solar installation company delivering over 100 solar installations every month across the UK. We are committed to providing high-quality renewable energy solutions and exceptional customer service, helping homeowners and businesses reduce their energy costs and environmental impact.

As our business continues to grow, we are seeking an experienced and highly organised Operations & Customer Success Manager to take ownership of the day-to-day operational delivery of our installation projects while ensuring an outstanding customer experience from start to finish.

The Role

This is a key leadership position within the business, responsible for ensuring that our installation operations run efficiently and effectively every day.

You will oversee engineer scheduling, installation planning, scaffolding coordination, parts and materials management, customer communications, workmanship quality & compliance ensuring every project is delivered on time and to the highest standard.

The successful candidate will be the operational hub of the business, managing multiple moving parts simultaneously, proactively resolving issues, and ensuring jobs proceed as planned while maintaining excellent customer satisfaction.

This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can confidently manage both planned operations and reactive challenges.

Key Responsibilities

Day-to-Day Operations Management

Take ownership of the daily operational delivery of all solar installation projects.
Manage engineer schedules, workloads, and diary planning to maximise productivity and efficiency.
Ensure installation jobs are fully prepared and ready to proceed as scheduled.
Coordinate scaffolding contractors, suppliers, and installation teams to ensure projects remain on track.
Monitor installation progress and proactively identify potential issues before they impact delivery.
Manage reactive operational issues including engineer availability, weather-related delays, customer requests, material shortages, and installation challenges.
Reallocate resources and adjust schedules when unforeseen circumstances arise.
Ensure all necessary documentation, equipment, and materials are in place prior to installation dates.
Liaise closely with installation teams to ensure smooth communication and project execution.
Maintain visibility of all active projects and ensure installation targets are achieved.
Manage a network of contractors and ensure the quality of work is maintained.
Ensure all work is carried out in line with MCS standards.

Customer Success & Journey Management

Own the customer journey from post-sale through to installation completion.
Act as the primary operational contact for customers once projects have been scheduled.
Provide regular updates and clear communication throughout the installation process.
Resolve customer queries, concerns, and escalations in a professional and timely manner.
Ensure customers receive a seamless and positive experience throughout their project.
Monitor customer feedback and identify opportunities to improve service delivery.

Supplier & Contractor Coordination

Manage relationships with scaffolding providers, suppliers, and subcontractors.
Ensure scaffolding installations and removals are completed in line with project schedules.
Coordinate deliveries of solar panels, inverters, batteries, mounting systems, and other equipment.
Monitor stock levels and work with suppliers to minimise installation delays.

Process Improvement & Reporting

Develop and improve operational processes to support business growth.
Monitor operational performance and identify areas for efficiency improvements.
Track and report on key operational metrics.
Support senior management with planning, forecasting, and operational reporting.
Contribute to the development of scalable systems and processes as the business continues to expand.

About You

Essential Experience & Skills

Previous experience in an Operations Manager, Installations Manager, Service Delivery Manager, Customer Success Manager, or similar operational role.
Experience coordinating field-based engineers, installers, or technical teams.
Electrical and solar qualifications
Strong diary management and scheduling experience.
Excellent organisational and planning skills.
Proven ability to manage multiple projects and priorities simultaneously.
Strong problem-solving skills with the ability to react quickly to changing situations.
Excellent communication and customer service skills.
Strong IT skills, including experience using CRM and scheduling systems.
Ability to work under pressure and maintain attention to detail.

Desirable Experience

Experience within solar, renewable energy, electrical, construction, utilities, or home improvement sectors.
Understanding of installation project management.
Experience working with subcontractors and external suppliers.
Knowledge of operational KPI reporting and process improvement.

Pay: Up to £50,000.00 per year

Benefits:

Company pension
Cycle to work scheme

Licence/Certification:

Electrical qualification (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

line support engineer jobs in cheadle heath, gtm

Solar Operations Manager

Electrical / Mechanical Technician

EUC Engineer

Engineering Training Officer

Application Support Engineer

1st Line Support IT Engineer

3rd Line Infrastructure Engineer

IT Support Engineer

3rd Line Support Engineer

Networking Engineer

Technical Support (Telecoms) - 2nd Line

3rd Line Infrastructure Engineer

Service Desk Team Leader

Junior Telecoms & Installation engineer

Electrical Estimator

Junior Onsite Network Engineer

Senior Configuration Engineer

Graduate Engineer +2

Aerospace Quality Engineer

Field Support Engineer - ITS

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