Software developer Work, Jobs in Manchester, Eng (with Salaries)

Software Engineer (Support Function Lead / Support Engineer)
Byteful.com —Manchester
- £30,000 - £45,000 a year
- Full-time
- SQL
- APIs
- In-person
- Language training provided
- Employee discount
Quick apply
Manchester - Junior Developer - Elevate Programme
Vantage Point —Manchester
- Full-time
- Hybrid work
- Java
- SQL
- JavaScript
Junior Full Stack Software Engineer
Informed Solutions —Altrincham
- Hybrid work
- Azure
- Java
- AWS
- Gym membership
- Referral programme
Quick apply
Graduate Software Engineer
ICS.AI Limited —Manchester
- £30,000 a year
- Full-time
- Hybrid work
- Computer Science
- In-person
- AI
Quick apply
2d
PHP Web Developer - Back End
Venditan —Manchester
- Full-time
- AWS
- JavaScript
- APIs
- Annual leave
Software Engineer
AJ Bell —Manchester
- Full-time
- Hybrid work
- DevOps
- AWS
- Analysis skills
- Employee assistance programme
- Gym membership
Quick apply
Full Stack Developer
Capgemini Sogeti —Manchester
Software Engineer
Gemba Advantage —Manchester
- £40,000 - £70,000 a year
- Hybrid work
- Java
- AWS
- Python
Quick apply
Software Engineer - C# & .NET
Worldpay (UK) Limited —Manchester
- DevOps
- SQL
- AWS
Quick apply
6d
Software Engineer
Oakland —Manchester
- Hybrid work
- Azure
- Java
- SQL
- Annual leave
- Referral programme
4d
Software Developer, Sports Content
bet365 —Manchester
- Full-time
- Hybrid work
- SQL
- JavaScript
- APIs
Quick apply
Software Engineer
Convosoft Ltd —Manchester
- £35,000 - £45,000 a year
- Full-time
- Oracle
- Software troubleshooting
- System design
Quick apply
10d
Software Engineer (.NET)
Optima Health —Warrington
- Up to £45,000 a year
- Full-time
- Azure
- AWS
- JavaScript
- Paid training
- Annual leave
Software Engineer
Zellis —Manchester
- Azure
- Master's degree
- AWS
- Annual leave
iOS Developer
Bright HR Limited —Manchester
- Up to £50,000 a year
- Full-time
- Management
- Bachelor's degree
- Employee assistance programme
- Employee discount
Lead Software Engineer - Front end Development
Royal London —Alderley Edge
- Leadership
- Annual leave
Web Developer
Oblige IT —Bolton
- Organisational skills
- APIs
- HTML
Senior PHP Web Developer - Back End
Venditan —Manchester
- Full-time
- AWS
- JavaScript
- Software development
- Annual leave
PHP Web Developer - Front End
Venditan —Manchester
- Full-time
- AWS
- JavaScript
- APIs
- Annual leave
Web Developer
Navari Group —Altrincham
- £25,000 - £50,000 a year
- Full-time
- JavaScript
- APIs
- Communication skills
Quick apply

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Software Engineer (Support Function Lead / Support Engineer)

Byteful.com
Manchester

Quick apply

Job details

Full-time
£30,000 - £45,000 a year

Benefits

Casual dress
Free flu jabs
Company pension
Language training provided
Company events
Employee discount
Transport links
Bereavement leave
Referral programme
Sick pay

Qualifications

Technical support
SQL
Zendesk
REST
APIs
AI
Communication skills
Python

Full job description

About Byteful

Our residential proxy network is used by web scraping, automation and agentic AI companies worldwide. We support thousands of customers across 195+ countries and process 25+ billion proxy requests per month, with +252% YoY platform sign-up growth. We've grown to seven figures in ARR without raising a penny, and we're just getting started.

Software Engineer (Support Function Lead / Support Engineer)

Python, REST APIs, SQL
Manchester City Centre (Deansgate) – In-person, 5 days per week
Full-time
Salary between £30,000-45,000 (Dependent on experience and skill set)

About the role

We’re hiring a Junior–Mid Level Software Engineer (Support Function Lead / Support Engineer) to own customer success and build our support function from the ground up at a fast-growing proxy infrastructure company used by web-scraping, automation, and agentic AI companies worldwide.

We support thousands of customers across 200+ countries, process 15+ billion proxy requests per month, and handle petabytes of data flowing through our network.

We’ve grown bootstrapped to $2M ARR with +318% YoY platform sign-up growth — and we’re just getting started.

Right now, support runs through the founder. Your job is to change that. You’ll own the entire customer experience — from onboarding and KYC to technical troubleshooting and documentation — and build the tooling and processes that let us scale toward a 24/7 support team. This isn’t a ticket-answering job; it’s a build-the-function job that happens to include answering tickets.

This is a fast-paced, high-ownership startup environment. We move quickly, ship frequently, and expect you to learn fast, take responsibility, and make decisions without waiting for permission.

You’ll gain hands-on experience with support tooling and automation, API integration, KYC and identity verification, trust and safety, and the processes behind a SOC 2 attestation.

What you’ll be doing

Support customers across chat, email, and tickets — proxy integration, connection and blocking issues, billing and account queries
Build internal tooling and automations using APIs to speed up support tasks
Reduce ticket volume at the source by improving customer flows and UX
Own and improve customer-facing documentation and troubleshooting guides
Manage ticket triage and evaluate AI tooling for deflection and auto-triage
Run customer onboarding and KYC flows (iDenfy), including manual review edge cases
Handle abuse reports, AUP enforcement, and account suspensions
Feed ticket themes and pain points back into product decisions

What we’re looking for

Must have

1–3 years experience in a technical support, customer success, or similar role
Basic Python (or similar) for automation and working with APIs
Comfortable with REST APIs and reading API docs independently
Basic SQL for pulling customer data and debugging
Excellent written communication — clear, concise, and empathetic
Comfortable handling sensitive customer data (PII) responsibly
Comfortable working in-person in Manchester, 5 days per week
Strong ownership mindset — happy being the first person in the function

Nice to have

Experience with support platforms (Intercom, Zendesk, Plain, Front, Help Scout)
Familiarity with proxies/networking (residential vs ISP vs datacenter IPs, sessions, geotargeting)
Experience with identity verification tools (iDenfy, Sumsub, Onfido, Persona, Veriff)
Experience with AI support tooling (Intercom Fin, Zendesk AI) or OpenAI/Anthropic APIs
Trust and safety or abuse-handling exposure
Familiarity with SOC 2 or compliance platforms (Vanta, Drata, OneLeet)
Experience writing documentation in Mintlify, GitBook, or Notion
Willingness to relocate in the future is a plus. We plan to relocate our head office to London within the next few years, and compensation would be reassessed as part of any relocation.

What you’ll get

Salary between £30,000-45,000 (Dependent on experience and skill set)
High ownership from day one
The chance to build a support function from scratch
A steep learning curve and rapid growth
A young, ambitious team building a fast-growing company
Clear path toward leading the support team

How to apply

Send a short note on why you’re interested
Examples of customer-facing writing or any support/tooling you’ve worked on
GitHub or project links if available
Apply via Indeed platform.

Job Type: Full-time

Pay: £30,000.00-£45,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company events
Company pension
Employee discount
Free flu jabs
Language training provided
Referral programme
Sick pay
Transport links

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

software developer jobs in manchester, eng

Software Engineer (Support Function Lead / Support Engineer)

Manchester - Junior Developer - Elevate Programme

Junior Full Stack Software Engineer

Graduate Software Engineer

PHP Web Developer - Back End

Software Engineer

Full Stack Developer

Software Engineer

Software Engineer - C# & .NET

Software Engineer

Software Developer, Sports Content

Software Engineer

Software Engineer (.NET)

Software Engineer

iOS Developer

Lead Software Engineer - Front end Development

Web Developer

Senior PHP Web Developer - Back End

PHP Web Developer - Front End

Web Developer

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