Member services representative Work, Jobs in Aldergrove, Ant (with Salaries)

Customer Service Representative
HCLTech —Belfast
- Communication skills
19h
Customer Service Representative
Terex Corporation —Dungannon
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Office experience
- Free parking
- Employee stock purchase plan
12d
Associate - TMT
Pinsent Masons —Belfast
- Full-time
- Business development
- Organisational skills
- Leadership
13d
Fitness Coach
JDGYMS —Newtownabbey
- Part-time
- Business
- Leadership
- Employee discount
Quick apply
Sales Representative
Balloo Hire —Belfast
- Full-time
- Sales
- Customer service
- Communication skills
Quick apply
Deputy Manager
Iceland —Magherafelt
- £31,080 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
- Referral programme
11d
Lead Officer for Building Energy Management Systems (BEMS)
Education Authority —Antrim
- £56,677 - £59,855 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Business
11d
SCADA Technology & Solutions Lead
Capgemini Sogeti —Belfast
- IT
- Leadership
Manager, AI Quality Assurance, Quality Engineering, Technology & Transformation, Solutions
Deloitte —Belfast
- Hybrid work
- Mentoring
- AI
- Communication skills
13d
Solicitor - Motor Injury
DAC Beachcroft —Belfast
- Writing skills
- Business development
- Organisational skills
Quick apply
Business Development Representative
Axiom —Belfast
- Hybrid work
- Microsoft Office
- Bachelor's degree
- No degree
Quick apply
Staff Nurse
Dunluce Healthcare —Bangor
- £21.77 an hour
- Full-time
- Management
- In-person
- Nursing
- Free parking
Quick apply
14d
Intermediate Quantity Surveyor
Marcon Fit Out —Antrim
- Full-time
- Bachelor's degree
- Communication skills
- Negotiation
- Free parking
- Health & wellbeing programme
Quick apply
Sales Representative - Ireland
Kerr —Belfast
- CRM software
- Up to 50% travel
- Sales
- Annual leave
1d
Support Analyst
Allsop —Belfast
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- SQL
Quick apply
Workshop Controller
TrustFord —Newtownards
- Hotel
- Annual leave
- Employee discount
14d
Senior Business Analyst
AgentWise Business Solutions —Bangor
- £3,300 - £3,900 a month
- Full-time
- English
- Analysis skills
- Mentoring
- Free parking
Quick apply
BOM Cost Controller
Alexander Dennis —Ballymena
- Full-time
- Hybrid work
- Engineering
- ERP systems
- Analysis skills
Quick apply
Community Events, Pop Ups and Fairs Volunteer
Hourglass (Safer Ageing) —Lisburn
- Bilingual
- CRM software
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
2h
Head of Digital Delivery Service
Education Authority —Belfast
- £70,626 - £73,955 a year
- Weekend availability
- Bachelor's degree
- Leadership
- Communication skills
12d

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Customer Service Representative

HCLTech -
Belfast

Apply Now

Job details

19 hours ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Complaint handling
Customer interaction
Outbound calling
Communication skills

Full job description

Belfast, Northern Ireland
Job Summary

Voice Ops plays a crucial role in ensuring customer satisfaction through effective communication and service delivery. This entry-level position focuses on handling calls, resolving issues, and participating in training to enhance service quality and operational efficiency.

Key Responsibilities
1. Handle Inbound And Outbound Calls Using Voice Modulation And Accent Skills To Address Customer Inquiries And Provide Accurate Information.
2. Resolve Customer Issues And Complaints Efficiently By Applying Operational Management Techniques, Ensuring High Levels Of Customer Satisfaction.
3. Adhere To Established Processes And Protocols To Maintain High-Quality Customer Service And Sla Compliance.
4. Participate In Training Sessions To Improve Product Knowledge And Communication Skills, Actively Engaging In Self-Directed Learning.
5. Gather Customer Feedback And Suggest Process Improvements To Enhance Service Quality And Operational Effectiveness.
6. Comply With Company Policies And Guidelines, Including Those Related To Confidentiality And Ethical Conduct.
Skill Requirements
1. Basic Knowledge Of Voice And Accent Modulation Techniques.
2. Familiarity With Customer Service Principles And Operations Management.
3. Strong Verbal Communication Skills With A Focus On Clarity And Professionalism.
4. Ability To Engage Effectively With Customers And Team Members.

Other Requirements
1. Optional Certifications In Customer Service Or Voice Training Are Valuable
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Refine Your Search

member services representative jobs in aldergrove, ant

Customer Service Representative

Customer Service Representative

Associate - TMT

Fitness Coach

Sales Representative

Deputy Manager

Lead Officer for Building Energy Management Systems (BEMS)

SCADA Technology & Solutions Lead

Manager, AI Quality Assurance, Quality Engineering, Technology & Transformation, Solutions

Solicitor - Motor Injury

Business Development Representative

Staff Nurse

Intermediate Quantity Surveyor

Sales Representative - Ireland

Support Analyst

Workshop Controller

Senior Business Analyst

BOM Cost Controller

Community Events, Pop Ups and Fairs Volunteer

Head of Digital Delivery Service

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