Access associate Work, Jobs in Wisbech, Cam (with Salaries)

End Of Contract Associate
Automated Systems Group Limited —Ely
- Up to £35,000 a year
- Full-time
- Contracts
- In-person
- Negotiation
- Free parking
- Store discount
Quick apply
Warehouse Operator I
Teva —Weston
- Overtime
- English
- Maths
- Warehouse experience
- Employee stock purchase plan
- Annual leave
Team Member
NEXT —Peterborough
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
Retail Sales Advisor - Peterborough
Oak Furnitureland —Peterborough
- £48,300 - £53,950 a year
- Full-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
8d
Field Marketing Associate
Molson Coors Brewing Company —Denver
- £80,300 - £105,400 a year
- Weekend availability
- Marketing
- Bachelor's degree
- Travel
- Health & wellbeing programme
- Annual leave
10d
Warehouse/blast operative
Americold Logistics LLC —Spalding
- 12 hour shift
- Forklift
Quick apply
8d
Learning Associate - East 2
Bakkavor —Bourne
- Monday to Friday
- Continuous improvement
- Travel
- Training & development
- Employee discount
- Life insurance
Clinical Associate Psychologist
Norfolk and Suffolk NHS Foundation Trust —King's Lynn
- £39,959 - £48,117 a year
- Full-time
- Annual leave
- Employee discount
4d
GDP
mydentist —Ely
- Sick pay
Quick apply
14d
Salaried GP
Dr Laliwala & Partners —Peterborough
- From £11,000 a month
- Part-time
- Anatomy knowledge
- Medication administration
- Bachelor's degree
- Free parking
Quick apply
3d
Procure to Pay Team Leader
Bakkavor —Spalding
- Monday to Friday
- Hybrid work
- Employee discount
- Life insurance
8d
Associate Dentist
Together Dental —Downham Market
- From £60,000 a year
- Part-time
- Patient care
- Free parking
SALES EXECUTIVE
Verisure Services (UK) Limited —Peterborough
- £3,800 - £6,000 a month
- Full-time
Quick apply
IT Service Lead Engineer
HBP Group —Peterborough
- £60,000 - £70,000 a year
- Full-time
- Continuous improvement
- Travel
- Leadership
Quick apply
10d
AACC Quality Assurance Operational Senior Manager
Central East Integrated Care Board —Ely
- £57,528 - £64,750 a year
- Full-time
- Management
- Continuous improvement
- Recruiting
3d
CHC Clinical Lead
Central East Integrated Care Board —Ely
- £57,528 - £64,750 a year
- Full-time
- Continuous improvement
- Mentoring
- Budgeting
3d
Head of System Child Health
Central East Integrated Care Board —Ely
- £79,504 - £91,609 a year
- Full-time
3d
ECC NEC Project Manager
Mace —Peterborough
- Full-time
- Hybrid work
- Oracle
- Team management
- Construction experience
Associate Dentist
mydentist —King's Lynn
- Part-time
Quick apply
Information Systems Security Officer (ISSO) III
General Dynamics Information Technology —Lakenheath
- £93,662 - £111,780 a year
- Bachelor's degree
- No degree
- Travel
11d

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access associate jobs near wisbech, cam

End Of Contract Associate

Automated Systems Group Limited -
Ely

Quick apply

Job details

Permanent | Full-time
Up to £35,000 a year

Benefits

Free parking
Store discount
Health & wellbeing programme
Free flu jabs
Annual leave
Company pension
Canteen
Company events
Private medical insurance
Employee discount
Transport links
Paid volunteer time
Bereavement leave
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Sales support
Contracts
Customer support
Negotiation
Office experience

Full job description

Location: Ely, Cambridge
Type: Permanent
Hours: Full-time, 37.5 hours per week - Monday - Friday 08:30 am - 5:00 pm with one hour for lunch, unpaid.
Salary: Up to £35,000 per year DOE

OVERVIEW

ASL (Automated Systems Group Limited) has grown to be one of the UK’s top independent suppliers of office services focussing on Managed Print Services (MPS), Unified Communications and software/IT.

ASL offer impartial advice and consultancy, delivering a strategic focus and assisting companies to achieve improved productivity and cost savings whilst providing them with market-leading quality, service and reliability.

We are a company that looks to build every department on the principles of customer care.

SUMMARY

Responsible for coordinating and administering all end-of-contract activities, including managing contractual clauses, amendments, renewals, and terminations. Oversees the full offboarding lifecycle, ensuring timely processing, accurate documentation, and compliance with contract terms. Acts as a key point of contact, communicating with relevant teams.

KEY RESPONSIBILITIES

Terminations:

Administer contract terminations, including early terminations, ensuring that processes are followed according to contractual terms and deadlines.
Process contract terminations, generate termination quotes, negotiate where necessary, and issue final invoices to customers.
Verify equipment ownership and coordinate returns where applicable, collaborating with Supply Chain operations to confirm the ownership status of machines.
Process contract terminations through Salesforce and Vantage, maintaining accurate and up-to-date records while keeping Account Managers informed.
Coordinate with relevant departments to ensure the smooth removal of devices from portals and internal systems.
Notify all relevant parties to place the customer on stop, to minimise unnecessary service visits and toner usage.
Where applicable, arrange for equipment to be returned to finance companies at the end of lease agreements, ensuring compliance with lease deadlines.
Generate invoices for final meter readings at the end of contract and process machine returns.
Collaborate with other teams to maximise customer opportunities and retention
Administer the closure of contracts on Vantage and ensure all necessary steps are completed.
Ensure all end-of-contract collection elements, such as data removal, are arranged
Work closely with the Contract Manager to generate revenue opportunities and review contract profitability, applying contractual terms where appropriate.
Perform general administrative tasks related to contract management.

Customer Retention:

Provide cover and ongoing support for Customer Retention activities.
Engage with customers approaching end-of-term to understand requirements and identify renewal or win-back opportunities.
Assist with handling disputes, queries and complaints promptly liaising with teams as needed.
Respond to customer enquiries regarding contract closure, billing, and next steps via phone and email.
Handle contract queries through to resolution and provide information as requested, liaising with relevant teams.
Manage customer contact and relationships to encourage retention and customer satisfaction
Identify customers who may be at risk of leaving or not renewing their products and services.

Other duties:

Manage administrative tasks across various systems and communication channels, including FreshDesk.
Provide support to the Billing Department during high-demand periods and when cover is required.
Assist with ad hoc tasks to support the wider contracts and operations teams.

KEY MEASUREMENTS

End-of-contract processes (terminations, renewals, and closures) completed accurately and within agreed timelines.
Queries to be resolved within 48 hours, ensuring timely and effective communication.
Termination calculations and final billing issued accurately and in line with contractual terms.
Consistent and proactive communication maintained between customers and internal departments to support smooth contract closure and retention opportunities.

SPECIAL REQUIREMENTS

Minimum of 1 year’s experience within a Contracts, Customer Support, or Sales Support role
Negotiation skills would be an advantage, particularly when handling early terminations and retention opportunities.

IN RETURN WE OFFER:

Working hours Monday - Friday, 8:30am - 5:00pm with one hour for lunch, unpaid.
Initially 25 Days annual leave in addition to Bank Holidays rising to 28 after 5 years service.
Excellent training & development opportunities within a growing organisation.
Partnership with charities that offer learning and development opportunities
Life insurance.
BUPA health assessment.
Physical, mental and emotional wellbeing support for you and your family including bereavement counselling.
Bereavement and probate service including counselling, funeral concierge support and will writing
GP access 24/7, 365 days a year.
Volunteering leave policy (2 days/15 hours per year).
10% TradePoint (B&Q) discount.
Company social events.
Free flu vaccines each winter.
Free parking.

Any offer of employment is subject to satisfactory right-to-work and reference checks. Enhanced DBS checks will be carried out for field-based roles.

Pay: Up to £35,000.00 per year

Benefits:

Bereavement leave
Canteen
Company events
Company pension
Employee discount
Free flu jabs
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Paid volunteer time
Referral programme
Sick pay
Store discount
Transport links

Ability to commute/relocate:

Ely CB7: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have Commercial, Contractual or Legal Experience? (Please specify)

Experience:

Contracts: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

access associate jobs in wisbech, cam

End Of Contract Associate

Warehouse Operator I

Team Member

Retail Sales Advisor - Peterborough

Field Marketing Associate

Warehouse/blast operative

Learning Associate - East 2

Clinical Associate Psychologist

GDP

Salaried GP

Procure to Pay Team Leader

Associate Dentist

SALES EXECUTIVE

IT Service Lead Engineer

AACC Quality Assurance Operational Senior Manager

CHC Clinical Lead

Head of System Child Health

ECC NEC Project Manager

Associate Dentist

Information Systems Security Officer (ISSO) III

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