Explorer Work, Jobs in Ilford, Gtl (with Salaries)

Benefit Resource Center Representative Sr.
Gallagher Benefit Services —Brentwood
- Full-time
- Remote
- Computer literacy
- Quality control
- Organisational skills
14d
Service Analyst - Bswift
Gallagher Benefit Services —Rochester
- £59,500 - £116,000 a year
- Remote
- Analysis skills
- Bachelor's degree
- Continuous improvement
Sales Associate (10 hours) - The North Face
Battersea Academy for Skills & Employment —London
- Part-time
- Customer service
- Merchandising
- English
- Employee discount
Quick apply
18h
Sales Associate
VF Corporation —London
- Part-time
- Customer service
- Merchandising
- English
- Employee discount
Quick apply
2d
Crew Liaison
Topdeck Travel Ltd —London
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Conflict management
- Annual leave
Quick apply
2d
Data Science
Axle Energy —London
- £75,000 - £200,000 a year
- Full-time
- Hybrid work
- Software development
Quick apply
Nursery Practitioner
Explorers Aveley Day Nursery —South Ockendon
- £12.71 an hour
- Full-time
- Experience working with children
- In-person
- Free parking
Quick apply
Horticultural Technician
Planteria Group —London
- £30,000 - £33,000 a year
- Full-time
- Customer service
- Travel
- Communication skills
Quick apply
8d
Commercial Analyst
Topdeck Travel Ltd —London
- Full-time
- Hybrid work
- AI
- Analytics
Quick apply
Made to Measure consultant
Gieves & Hawkes —London
- Microsoft Word
- Sales
- Employee discount
Quick apply
Product Executive
Topdeck Travel Ltd —London
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Data entry
Quick apply
Flagship Store Security Ambassador (part-time)
Canada Goose UK Retail Limited —London
- Part-time
- English
- First Aid Certification
- Communication skills
Quick apply
11d
Science - Red Team Engineer
iProov —London
- Full-time
- Hybrid work
- English
- Communication skills
- SDLC
- Annual leave
- Employee discount
Quick apply
Customer Services - Part Time
Edward Stanford Ltd —Covent Garden
- Part-time
- Customer service
23h
Visual Merchandiser (part-time)
Canada Goose UK Retail Limited —London
- Part-time
- Microsoft Word
- Customer service
- Communication skills
Quick apply
11d
Client Executive
Gallagher Benefit Services —Brentwood
- Full-time
- Bachelor's degree
- Training & development
- Leadership
Group Fitness Coordinator
Westfield Health —London
- £29,832 a year
- Full-time
- Continuous improvement
- Communication skills
- Teaching
- Annual leave
Quick apply
Infrastructure & Cloud Support Technician
Tour Partner Group —London
- Overtime
- Hybrid work
- Azure
- Analysis skills
- Mentoring
- Employee discount
- Gym membership
Quick apply
Store Supervisor
VF Corporation —London
- Weekend availability
- Customer service
- English
- POS
- Employee discount
Quick apply
21h
Paid Media Coordinator
SMRS Ltd —London
- School
- Annual leave
- Life insurance

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Benefit Resource Center Representative Sr.

Gallagher Benefit Services -
Brentwood

Apply Now

Job details

Full-time
14 days ago

Qualifications

Benefits administration
Pension
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Internal department liaison
Microsoft Office Suite
Quality control
Staff training
Organisational skills
Computer skills
Customer support
Customer interaction
Communication skills
Time management

Full job description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

iBTR is actively seeking a skilled and experienced senior Benefit Resource Center Representative II. The ideal candidate should possess strong customer service, organizational, and technical skills and have a thorough understanding of back-end processes such as Evidence of Insurability (EOI), Qualified Life Events (QLE), and dependent verification. They will be responsible for delivering exceptional assistance to clients' employees, handling their benefit
inquiries, and ensuring smooth enrollment and related tasks.

Position Details:

Fully Remote Position
Hours: M-F 8am - 6pm CST
Benefits Start Day1!

How you'll make an impact

Handle escalated calls and provide Tier 1 assistance and support to client employees.
Interact with clients to ensure customer satisfaction.
Assist and support the training of new team members.
Maintain a thorough understanding of client benefit plans and policies.
Collaborate with other departments to resolve customer issues.
Conduct quality control checks to ensure the accuracy of information provided.
Provide support on evidence of insurability (EOI), qualified life events (QLE), and
dependent verification processing.
Identify and proactively address potential issues or discrepancies in benefit information.
Assist with benefit inquiries via email or phone
Partner with the internal teams to ensure timely resolution of escalated inquiries.
Maintain compliance with all applicable laws, regulations, and company policies.
Continuously learn and stay up to date on emerging trends in employee benefits and
benefit administration technology.
Other duties may be assigned

About You

Required: High School diploma or equivalent; Minimum 5 years related experience. Current Life, Accident & Health Resident State Insurance License or ability to successfully obtain license within 3 months of hire date. Ability to work overtime as business need requires. Exceptional customer service skills with a strong knowledge of carrier claims processing and billing procedures. Working knowledge of Microsoft Windows applications and Microsoft Office.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of knowledge, skill, and/or training, or an equivalent combination of education and experience.

Prior experience with HR Technology, preferably in benefits administration or experience at a benefits brokerage firm is required.
Exceptional multitasking, prioritization, and time management skills are a must.
Excellent grammar and communication skills, both written and verbal.
Strong communication skills and active listening ability.
Exceptional customer service skills with the ability to delight customers.
Ability to work in a fast-paced environment, navigate multiple systems, and effectively use all resources to resolve inquiries.
Strong knowledge of insurance terminology, such as deductible, copay, coinsurance, and PPO/HMO, is required and preferred.
Basic math and PC skills with proficiency in Microsoft Office applications.
Ability to contribute positively and work well as part of a team.

Education and Experience

High school diploma or equivalent required
Two (2) years of experience in employee benefits administration technology solutions
Minimum two (4) years of customer service or administrative or call center experience required.
Prior experience working with PlanSource and Bswift

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Apply Now

Refine Your Search

explorer jobs in ilford, gtl

Benefit Resource Center Representative Sr.

Service Analyst - Bswift

Sales Associate (10 hours) - The North Face

Sales Associate

Crew Liaison

Data Science

Nursery Practitioner

Horticultural Technician

Commercial Analyst

Made to Measure consultant

Product Executive

Flagship Store Security Ambassador (part-time)

Science - Red Team Engineer

Customer Services - Part Time

Visual Merchandiser (part-time)

Client Executive

Group Fitness Coordinator

Infrastructure & Cloud Support Technician

Store Supervisor

Paid Media Coordinator

I want to receive the latest job alerts for explorer in ilford, gtl

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