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Admin Assistant - Bank

Glenholme Healthcare Ltd -
Spalding

Quick apply

Job details

£13 an hour

Benefits

Annual leave

Qualifications

Microsoft Excel
Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Front desk

Full job description

Admin Assistant - Bank

Location: Glenholme Senior Living – Halmer Court, Spalding, PE11 2EL

Salary: £13.00 per hour*

Contract Type: Bank shifts available

Glenholme Senior Living is looking for an Admin Assistant - Bank to join our team at Halmer Court in Spalding.

Halmer Court is a 61-bedroom care home providing high-quality support and care for older people, including those living with dementia.

The Opportunity

Are you looking for an opportunity to begin your career in a friendly environment within a company that values its employees? Are you looking to work for an organisation that offers competitive pay and a range of benefits? Do you enjoy variety in your daily tasks?

Glenholme is a fast-growing company, so if you join us, there will never be a dull day.

We are seeking a warm, organised, and detail-oriented individual to support the administrative functions of the home. As an Admin Assistant - Bank, you will play an important role in ensuring the smooth day-to-day operation of the service while providing a welcoming experience for residents, families, visitors, and colleagues.

Job Role

Provide a professional, pleasant, and polite impression of the home as the first point of contact for telephone calls and visitors
Undertake general office duties, including typing, filing, and photocopying
Support the Home Administrator in providing comprehensive administrative support to the business
Build and maintain positive relationships with residents and their families

Your Responsibilities

Be proactive in delivering a positive company image and helping to protect company assets
Build and maintain good relationships with residents and their families
Maintain positive working relationships with colleagues and work constructively within the team
Greet and escort prospective residents and their families around the home and complete all required documentation
Adhere to the company dress code and maintain a high standard of professionalism
Promote the company and care home positively at all times
Support effective communication and ensure accurate records are maintained in line with CQC and company regulations
Ensure computer monitors are protected from visitors' view and keep workstations clean and tidy
Ensure messages are relayed accurately and promptly to the appropriate person
Maintain confidentiality relating to the company and residents at all times
Assist in managing residents' personal monies, ensuring all transactions are accurately documented and balanced
Contribute to safeguarding by understanding and adhering to the company's Safeguarding Adults Policy and whistleblowing procedures
Assist with resident contracts and admission paperwork
Attend mandatory training as required
Assist with lateral flow testing and the recording of results for staff, residents, and visitors
Report any issues affecting the quality, efficiency, or operation of the service directly to the Home Manager
Provide administrative support in the preparation and distribution of memos, forms, and reports
Provide administrative cover during the absence of the Home Administrator, including support with weekly reporting, payroll, policy updates, training records, and onboarding new starters. Full training will be provided.
Carry out any other reasonable duties requested by the Home Manager or Home Administrator
Respond positively to changes within the service and remain flexible to the changing needs of the home

Knowledge and Skills

Proficient in Microsoft Office 365, including Outlook and Excel
Warm and friendly disposition
Previous administrative or reception experience is desirable
Ability to quickly learn and adapt to new systems
Confident communicator with excellent interpersonal skills
Strong organisational skills and attention to detail

About Halmer Court

Situated in the charming market town of Spalding, Halmer Court has been thoughtfully designed to meet the needs of older people seeking a comfortable and supportive environment.

The home offers 61 spacious single bedrooms, each with en-suite facilities. A number of rooms also benefit from private balconies, enabling residents to enjoy their own personal outdoor space.

Why Join Glenholme Senior Living?

At Glenholme Senior Living, our values of respect, dignity, equality, equity, and diversity underpin everything we do. Join us and become part of a team where your contribution is valued and where you can make a genuine difference every day.

To find out more about becoming our new Admin Assistant - Bank at Halmer Court, apply today.

Holiday pay is paid separately and will be itemised on your payslip.

This position is subject to an Enhanced DBS check.

Job Code: GHHAL2

Quick apply

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