Customer support & client services occupations Work, Jobs in Chieveley, Brk (with Salaries)

Senior Customer Experience Manager
Novuna —Newbury
- Hybrid work
- Team management
Customer Services Representative
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Typing
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Customer Support Specialist
MyGraduationClip Ltd —Carterton
- £15 - £18 an hour
- Part-time
- Hybrid work
- Google Suite
- English
- Continuous improvement
- Health & wellbeing programme
- Gym membership
Quick apply
11h
Customer Success Manager
Mysoft —Church Crookham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Travel
- Free parking
- Employee assistance programme
Quick apply
14d
Enquiries Assistant
The Old Station Nursery —Theale
- £30,000 a year
- Full-time
- Computer literacy
- Continuous improvement
- Organisational skills
Quick apply
1d
Customer Service Advisor - Maternity Cover
Collard Group Ltd —Andover
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1d
Customer Account Support Specialist
Dexcom —Bracknell
- Full-time
- Remote
- Microsoft Excel
- Sales
- Travel
Customer Care Associate
LRG —Camberley
- Remote
- Microsoft Office
- Communication skills
Quick apply
Customer Complaints Specialist
SNG (Sovereign Network Group) —Basingstoke
- £27,540 - £31,000 a year
- Full-time
- Communication skills
2d
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hartshill
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Customer Service Advisor
Hachette —Didcot
- Full-time
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Customer Service Representative - Basingstoke
Diligenta —Basingstoke
- From £26,228 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Services Advisor - Careline and OOH
SNG (Sovereign Network Group) —Greenham
- £26,936 a year
- Weekend availability
- Computer literacy
- Computer skills
1d
Associate Commercial Lines Client Service Manager
Gallagher —Grove
- Remote
- Bachelor's degree
- Mentoring
Customer Service Advisor
Collard Group Ltd —Reading
- £26,000 - £27,840 a year
- Full-time
- Bilingual
- English
- Data entry
- Life insurance
- Referral programme
Quick apply
1d
Customer Contact Advisors x5
Abri —Bracknell
- £29,386.26 a year
- Full-time
- Computer literacy
- Computer skills
1d
Compliance Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £35,000 a year
- Full-time
- Continuous improvement
- Mentoring
- Organisational skills
Quick apply
8d
Customer Service Advisor - Adult Learning
Civic Recruitment Limited —Fawley
- £18.75 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Resident Liaison Officer
United Infrastructure —Thatcham
- Full-time
Quick apply
Audi Corporate Account Executive
Sytner —Reading
- Hybrid work
- Employee discount

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Senior Customer Experience Manager

Novuna -
Newbury

Apply Now

Job details

Qualifications

Power BI
Team management

Full job description

Excited by the power of technology to simplify, improve and innovate? Love turning great ideas into smarter digital experiences? Ready to redefine the vehicle leasing experience for thousands of customers and play a key role in shaping a customer-first strategy that drives real impact?
If your answer is 'yes' then, keep reading.
Who we are.
From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.
What you'll do.
You'll join our Customer Experience team at Novuna Vehicle Solutions, where you'll play a pivotal role in shaping how customers experience our brand. Working at the heart of our customer strategy, you'll turn insight into action, drive meaningful improvements, and help deliver outstanding customer outcomes while supporting commercial success.
Reporting to our Head of Customer Experience Insight, you'll influence strategy, lead change, and champion initiatives that enhance the customer experience. Managing a team of two, you'll work closely with colleagues, suppliers and stakeholders across multiple locations to drive progress and deliver results.

You'll also:
Drive customer service performance improvements through actionable insight and data-led decision making
Champion digital transformation, leveraging technology to create seamless customer journeys and smarter processes
Lead and develop a high-performing team, empowering colleagues to deliver their best work every day
Be the voice of the customer, influencing senior stakeholders and shaping decisions that improve customer outcomes and business performance
What you'll bring.
You're passionate about creating exceptional customer experiences and driven by the opportunity to make a real impact. Combining strategic thinking with a customer-first mindset, you can turn insight into action and identify opportunities that deliver meaningful improvements.
A natural collaborator and influencer, you're confident building relationships with senior stakeholders, bringing people together around a shared vision and driving positive change across the organisation. You thrive in a fast-paced environment, balancing big-picture thinking with a practical focus on delivery, outcomes and continuous improvement.

You'll be a great fit if you:
Have deep expertise in customer experience, service excellence and customer-centric strategy
Embrace digital innovation and have experience leveraging automation, Power Platform, Power BI and Copilot to transform customer journeys and business processes
Excel at building relationships, influencing stakeholders and driving change across complex organisations
Are an inspiring leader who develops talent, builds engagement and creates high-performing teams that deliver results
What's in it for you?
Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:
An excellent bonus scheme
Company car or cash alternative - with fantastic EV incentives
Flexible hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
Being yourself.
At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.
Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

Apply Now

Refine Your Search

customer support & client services occupations jobs in chieveley, brk

Senior Customer Experience Manager

Customer Services Representative

Customer Support Specialist

Customer Success Manager

Enquiries Assistant

Customer Service Advisor - Maternity Cover

Customer Account Support Specialist

Customer Care Associate

Customer Complaints Specialist

Customer Success Manager

Customer Service Advisor

Customer Service Representative - Basingstoke

Customer Services Advisor - Careline and OOH

Associate Commercial Lines Client Service Manager

Customer Service Advisor

Customer Contact Advisors x5

Compliance Service Delivery Lead

Customer Service Advisor - Adult Learning

Resident Liaison Officer

Audi Corporate Account Executive

I want to receive the latest job alerts for customer support & client services occupations in chieveley, brk

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