Application support analyst Work, Jobs in Aldergrove, Ant (with Salaries)

Support Analyst - IS Business Services
Henderson Group —Newtownabbey
- Full-time
- Analysis skills
- Communication skills
- School
- Employee assistance programme
- Employee discount
3d
Business Analyst
ZNOX TECHNOLOGIES LTD —Belfast
- £26,000 - £36,000 a year
- Call to connect
- Computer Science
- Bachelor's degree
- Continuous improvement
Quick apply
13d
ASPIRE Global Service Centre – Support Analyst
Version 1 —Belfast
- Full-time
- Hybrid work
- Maintenance
- Analysis skills
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Customer Intelligence Analyst
Thales —Belfast
- Full-time
- Analysis skills
- Bachelor's degree
- Scripting
- Annual leave
- Employee discount
Systems Calculation Analyst
Isio Group —Belfast
- Full-time
ASPIRE Global Service Centre – Service Desk L1/L2 Team Leader (Belfast)
Version 1 —Belfast
- £700 - £800 a day
- Weekend availability
- Computer Science
- AWS
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
2d
Incident Support Engineer
Camlin Group —Lisburn
- Full-time
- Computer literacy
- English
- Electrical experience
Quick apply
IT Analyst (Ulster University Placement Student)
Herbert Smith Freehills —Belfast
- Full-time
- Remote
10d
ASPIRE GSC – Service Desk Level 1/Level 2 Analyst - Belfast Based
Version 1 —Belfast
- 12 hour shift
- Remote
- Azure
- Maintenance
- AWS
- Work from home
- Employee assistance programme
Quick apply
UX Designer, Manager - Financial Services - Deloitte Digital
Deloitte —Belfast
- Hybrid work
- Financial services
13d
Senior Information Security Analyst
Fieldfisher —Belfast
- Full-time
- Leadership
- Communication skills
- Work from home
10d
Senior Business Analyst - Assistant Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Bachelor's degree
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
Senior Data Analyst - Digital Legal Delivery, Belfast
Herbert Smith Freehills —Belfast
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
3d
Solutions Architect, Strategic Applications
Herbert Smith Freehills —Belfast
- Full-time
- Master's degree
- Presentation skills
- SharePoint
Mid-Level Data Engineer (Python/ AWS)
Instil Software Ltd —Belfast
- Full-time
- Hybrid work
- AWS
- APIs
- Agile
- Employee assistance programme
Senior Consultant - Senior Manager, HR Apps, Workday Integrations, Human Capital
Deloitte —Belfast
- Hybrid work
- Mentoring
Mid-Level Data Engineer (Python/ AWS)
Instil —Belfast
- Full-time
- Hybrid work
- AWS
- APIs
- Agile
- Employee assistance programme
Senior Python Developer - AVP
Citi —Belfast
- Full-time
- Software troubleshooting
- Bachelor's degree
- No degree
Senior Manager - Dynamics 365 CRM Solution Architect - Deloitte Digital
Deloitte —Belfast
- Hybrid work
- CRM software
- Azure
- Mentoring
Service Design Manager - Financial Services - Deloitte Digital
Deloitte —Belfast
- Hybrid work
- Analysis skills
- Agile
- Financial services
13d

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Support Analyst - IS Business Services

Henderson Group -
Newtownabbey

Apply Now

Job details

Full-time
3 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Technical troubleshooting
Relational databases
QlikView
Analysis skills
Application support
Root cause analysis
Communication skills
Debugging
Analytics
SDLC

Full job description

Job Req ID: 8185

Job Posting Closing Date: Monday 31st August 2026

Application Support Analyst (Information Services)

Attractive Salary and Benefits

36.5 Hour week (Hybrid)

Newtownabbey (Must reside within daily commuting distance)

Who are we?

Henderson Group are proud to be one of Northern Ireland’s leading employers.

Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice, Henderson Group Property, and Henderson Technology.

Each of our divisions are Investors in People accredited at Gold/ Platinum level, and we employ over 6,000 colleagues across the group. We’re a family-owned business, and our culture is lived out through our four core values- Ambition, Customer First, Teamwork and Integrity.

A look into the role:

Henderson Wholesale Information Services Department currently employs over 45 Technical IT Specialists covering the areas of Software Development, Project Management, Network Infrastructure, and Application and Technical Support.

We are responsible for the software development and support of over 70 in-house and third-party systems which ensures the successful operation of our Wholesale business. As such we now seek to recruit an Application Support Analyst to help our business users by providing application support for our productions software solutions which are either on premise or cloud based.

Core Technologies

Our Technology stack is always growing and changing, but here's a selection of what we currently use in some of our applications:

Progress Open Edge, JavaScript, MS SQL Server, Web APIs, Serverless Lambdas, Spring boot, AWS, Azure, Git, Linux, Node JS, QlikView.

This position will be well suited to a candidate who thrives in a progressive environment and who is passionate about what they do.

As Application Support Analyst you will:

Investigate technical application issues escalated by the 1st Line Helpdesk
Analyse and debug code to identify the root cause
Resolve technical issues by fixing software bugs or escalating to Core Development Team
Investigate data discrepancies and queries from Business Users
Proactively analyse issues and call trends to prevent reoccurrence
Liaise with Third Party application providers for assistance on call resolution where required
Provide detailed and concise root cause analyse of issue with steps to resolve
Monitor systems and react proactively to alerts

Skills for Success

Joining us as Application Support Analyst, the minimum criteria you’ll need is:

At least 2 years’ experience in an Application Support role or Development role.
Experience of relational database management systems
Knowledge of SDLC process and methodologies
Willing to learn new Technologies and has the enthusiasm to learn quickly on the job

The attributes you’ll need include:

Willingness and enthusiasm to learn new technologies

It is desirable if you have:

A third-level IT or industry-specific qualification or equivalent
Experience with Linux/Unix, SQL Server, SharePoint and/or Business Intelligence Applications

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

Ambition – We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First – We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork – We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity – We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days.

You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.

Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.

Benefits include market competitive salary, company car or allowance, bonus, contributory pension scheme, healthcare, life assurance, employee assistance programme, social club, Perks Offers/Discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.

This is a full-time position working 36.5 hours per week. Working hours will be 8:45am-4:45pm Monday to Thursday and 8:45am-3:45pm Friday. After-Hours On Call Cover required on a Rota Basis. Hybrid and flexible working arrangement available.

If you'd like to speak with us before making your application, our Talent Acquisition Specialist - Joanne McClelland would be happy to have a confidential chat with you about the role on offer - email [email protected] to get in touch.

Completed applications must be submitted online by midnight on Monday31st August 2026.

We are an equal opportunities employer.

Apply Now

Refine Your Search

application support analyst jobs in aldergrove, ant

Support Analyst - IS Business Services

Business Analyst

ASPIRE Global Service Centre – Support Analyst

Customer Intelligence Analyst

Systems Calculation Analyst

ASPIRE Global Service Centre – Service Desk L1/L2 Team Leader (Belfast)

Incident Support Engineer

IT Analyst (Ulster University Placement Student)

ASPIRE GSC – Service Desk Level 1/Level 2 Analyst - Belfast Based

UX Designer, Manager - Financial Services - Deloitte Digital

Senior Information Security Analyst

Senior Business Analyst - Assistant Vice President

Senior Data Analyst - Digital Legal Delivery, Belfast

Solutions Architect, Strategic Applications

Mid-Level Data Engineer (Python/ AWS)

Senior Consultant - Senior Manager, HR Apps, Workday Integrations, Human Capital

Mid-Level Data Engineer (Python/ AWS)

Senior Python Developer - AVP

Senior Manager - Dynamics 365 CRM Solution Architect - Deloitte Digital

Service Design Manager - Financial Services - Deloitte Digital

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