The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
This role is Hybrid
We are looking for an experienced and innovative Senior Developer to play a key role in designing, building and improving the digital services that support residents, businesses and communities across Reading.
Working within our Digital, Technology and Change team, you'll be responsible for transforming business requirements into high-quality digital products and services within our CRM environment. The role will be involved in the Council’s Case and Customer management (CCM) project, Arcus Global platform built on Salesforce. CCM is an exciting and transformational project for the Council ensuring our teams have the technology they need to provide excellent services to Reading residents. You'll lead software development activities, champion best practice and help drive innovation through automation, integration and modern development approaches.
We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.
About the role
This is a hands-on technical role requiring expertise in software development, systems integration and digital service delivery. You'll work closely with multidisciplinary teams, stakeholders and suppliers to create solutions that are user-focused, accessible and secure.
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Lead the design, development and delivery of digital products and services.
- Develop and maintain customer-facing applications and integrations across multiple platforms.
- Work with CRM technologies, including our Customer Contact Management (CCM) platform, to deliver integrated digital services.
- Translate user research and business requirements into effective digital solutions.
- Design and develop APIs, integrations and automated workflows.
- Support continuous improvement through agile delivery, iterative development and continuous release practices.
- Produce detailed technical designs, specifications and documentation.
- Ensure solutions comply with security, accessibility and development standards.
- Lead testing activities, including unit, integration and functional testing.
- Mentor colleagues, promote good development practices and help establish technical standards.
- Explore and implement automation and robotic process solutions to improve efficiency.
- Collaborate with internal services and external suppliers to improve systems and digital capabilities
About you
We're looking for a talented developer who combines strong technical expertise with a passion for creating user-focused digital services. You'll be comfortable working in agile environments, collaborating with a range of stakeholders and leading the delivery of high-quality solutions that make a real difference to customers.
You'll bring experience across modern software development practices and be confident working with cloud technologies, integrations and digital platforms. Just as importantly, you'll be someone who enjoys solving complex problems, sharing knowledge and driving continuous improvement.
You'll have:
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Experience developing and delivering digital products in agile teams.
- Strong Python development skills, with experience using frameworks such as Flask, Django or FastAPI.
- Experience working with APIs, integrations, CRM platforms and cloud technologies
- Knowledge of JavaScript, HTML, CSS and modern web development practices.
- Experience using source control and continuous delivery tools.
- The ability to translate business and user needs into effective digital solutions.
- Excellent communication and stakeholder management skills.
- Experience with Salesforce service cloud
Previous experience in Arcus Global products or Salesforce is desirable for this role
Above all, you'll be passionate about delivering accessible, high-quality services, supporting colleagues and embracing new technologies that improve the way we work.
You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place.
Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:
Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do
Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential
Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way
Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed
Our offer
We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.
A competitive salary alongside a range of benefits including:
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Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years’ service and 33 days after 10 years' service, with the option to buy additional leave
- A wide range of flexible working opportunities
- Modern working environment at the Civic Offices in the heart of Reading
- Local Government Pension Scheme (LGPS)
- Life Assurance - three times your annual salary (for members of the LGPS)
- On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted
- Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work
- Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax
To arrange a confidential discussion on this position please contact
[email protected]
Closing Date: Sunday 19th July 2026
Interview Date: To be onfirmed
Interview Process: To be confirmed
