Software quality assurance Work, Jobs in Sheffield, Eng (with Salaries)

Level 1 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Customer service
- Windows
- Computer networking
- Employee assistance programme
Looker Developer / BI Analyst
Tes Global —Sheffield
- £40,000 - £50,000 a year
- Full-time
- SQL
- AWS
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Analyst
Genuit Group —Doncaster
- Full-time
- Customer service
- Windows
- Travel
14d
Operational Training Support
M Group —Sheffield
- £28,000 - £30,000 a year
- Annual leave
- Employee assistance programme
2d
Financial Compliance Officer
Employment —Sheffield
- Up to £29,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Travel
6d
Animator / Video Editor
Tes Global —Sheffield
- Up to £30,000 a year
- Full-time
- No degree
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Clinical Nurse Specialist - Rotherham Identification and Support Service
Marie Curie —Rotherham
- £39,959 - £48,117 a year
- Full-time
- Travel
- Hospice
- Communication skills
- Annual leave
Quick apply
12d
Clinical Informatics Analyst
Hill Brow Partnership —Barnsley
- Full-time
- Data analysis skills
- Analysis skills
- Presentation skills
- Free parking
Quick apply
2d
Senior Business Systems Administrator
Tes Global —Sheffield
- £60,000 - £65,000 a year
- Full-time
- Continuous improvement
- No degree
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
9d
Tactical Asset Planner
Yorkshire Water —Sheffield
- £49,158 - £61,447 a year
- Full-time
- Hybrid work
- Civil engineering
- Communication skills
- Annual leave
- Flexible schedule
Product Quality & Conformity Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Word
- Microsoft Excel
- Engineering
- Free parking
- Employee assistance programme
Quick apply
Quality Technical Inspector
ITM Power PLC —Sheffield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee assistance programme
Quick apply
14d
CAD Technician
Carey Group —Sheffield
- Full-time
- AutoCAD
- Civil engineering
- Engineering
Quick apply
Inventory and Laboratory Operations Lead
Charles River Laboratories —High Peak
- £32,000 - £40,000 a year
- Full-time
- Sales
- Microsoft Office
- Travel
5d
IT Support Analyst -2nd Line
DFS —Doncaster
- Overtime
- Windows
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
13d
Domain Expert - Data Governance, Stewardship & Information Management
Methods Business and Digital Technology —Sheffield
- £80,000 - £120,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- AWS
- Employee assistance programme
Quick apply
IT Asset Coordinator
DFS —Doncaster
- Management
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Principal Developer
Home Office —Sheffield
- £80,879 - £88,967 a year
- Part-time
- English
- Java
- AWS
- Annual leave
9d
Senior Account Manager – Infrastructure
FluidOne —Sheffield
- Full-time
- Hybrid work
- Computer networking
- IT
- Communication skills
- Employee assistance programme
FE Lecturer in Media Studies
University of Derby —Buxton
- £33,002 - £44,746 a year
- Part-time
- Microsoft Excel
- English
- Administrative experience
- Annual leave
- Employee assistance programme
2d

I want to receive the latest job alerts for software quality assurance in sheffield, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Level 1 Helpdesk Engineer

FluidOne -
Sheffield

Apply Now

Job details

Permanent | Full-time

Benefits

Company pension
Employee assistance programme

Qualifications

Microsoft Windows Server
Customer service
Windows
IT support
Computer networking
SharePoint
IT
Communication skills
Active Directory

Full job description

Location:

Sheffield

Report to:

Level 1 Team Leader

Hours:

Full time permanent

Company Overview:

Established in 2006, FluidOne is an award-winning provider of secure Connected Cloud Solutions with a £110m turnover and consistently one of the highest Net Promoter Scores (NPS) in the industry. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the UK top 50 large companies to work for in the Best Companies awards 2023.

FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are.

FluidOne delivers tailored IT solutions across a broad customer base, structured to meet the specific needs of different market segments. For small and medium-sized businesses (SMBs), FluidOne provides comprehensive IT support through its branch network, delivering localised, expert services that ensure security, efficiency, and scalability, providing individual solutions and fully comprehensive managed services. For enterprise clients, FluidOne offers advanced solutions that manage costs, risks and optimise organisational operational performance, providing everything from design and delivery to ongoing support. Specialising in Data & AI (D&AI), managed services, and cloud transformation, FluidOne’s toolkit includes consulting-led services that help enterprises harness the power of artificial intelligence while maintaining robust compliance and security. FluidOne’s dual-structured approach ensures all customers – from growing SMBs to large, complex enterprises – benefit from trusted, innovative, and future-ready IT services.

Role Overview:

The Helpdesk Engineer is part of a team providing remote support to clients, managing a range of 1st line cases.

Strong written and verbal communication skills are essential for effective interaction with end users.

Responsibilities:

Communicate with end users via telephone, email, and remote-access tools.
Deliver high‑quality client service and manage expectations in line with established processes
Manage all service requests in accordance with defined SLAs.
Take full ownership of incidents through to resolution or appropriate escalation.
Maintain accurate and timely updates within the Service Desk system

Requirements:

Proficient in diagnosing network, software, and hardware issues both verbally and remotely.
Strong knowledge of Microsoft Windows 10 and 11.
Proficient with Microsoft 365 applications
Experience with Microsoft 365 administration (Exchange Online, Teams, SharePoint, Entra ID).
Experience managing users and permissions in Active Directory / Entra ID
Minimum 12 months’ experience in a similar support role.

Desirable:

Foundation-level understanding of networking principles
Knowledge of Windows Server environments and Active Directory administration

Other:

Strong grounding in general IT support
Excellent customer service and communication skills
Ability to perform effectively in a fast‑paced environment
Proactive, with strong initiative
Demonstrates ownership and accountability
Maintains a high standard of professional conduct
Experienced in IT issue analysis and resolution

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits after probationary period:

Subsidised health and dental care
Employee Assistance Programme (EAP)
Life assurance (3x salary)
Sodexo discount platform
FluidOne breakfast and refreshments on office days
Pension contribution – 5% company contribution
Generous holiday entitlement
One day off for birthday
Half price internet connectivity
Ride2Work scheme
Department incentives

How To Apply:

Send CV with covering letter to [email protected] with the job title as the subject field.

FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.

Apply Now

Refine Your Search

software quality assurance jobs in sheffield, eng

Level 1 Helpdesk Engineer

Looker Developer / BI Analyst

Service Desk Analyst

Operational Training Support

Financial Compliance Officer

Animator / Video Editor

Clinical Nurse Specialist - Rotherham Identification and Support Service

Clinical Informatics Analyst

Senior Business Systems Administrator

Tactical Asset Planner

Product Quality & Conformity Engineer

Quality Technical Inspector

CAD Technician

Inventory and Laboratory Operations Lead

IT Support Analyst -2nd Line

Domain Expert - Data Governance, Stewardship & Information Management

IT Asset Coordinator

Principal Developer

Senior Account Manager – Infrastructure

FE Lecturer in Media Studies

I want to receive the latest job alerts for software quality assurance in sheffield, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected