Technical support occupations Work, Jobs in Ballymena, Ant (with Salaries)

Telematics Support Advisor
Motia —Antrim
- £26,875 a year
- Full-time
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Telecom Support Engineer
Simplicity Group LTD —Belfast
- £28,000 - £32,000 a year
- Full-time
- Continuous improvement
- Driving
- In-person
- Free parking
- Referral programme
Quick apply
Technical Support Engineer II
Delinea —Belfast
- £45,000 - £50,000 a year
- Full-time
- Remote
- English
- SQL
- Computer networking
- Employee assistance programme
- Life insurance
IT Technical Support Specialist
Omexom UK —Belfast
- Communication skills
Support Analyst
Allsop —Belfast
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- SQL
Quick apply
Technical Support Engineer (Entry Level / Graduate)
iManage —Belfast
- Full-time
- Computer Science
- Windows
- SQL
- Annual leave
- Flexible schedule
Quick apply
2nd Line Support Consultant
BCN Group —Belfast
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Windows
- Annual leave
- Employee assistance programme
Quick apply
IT Support Technician
NAVANTIA UK —Belfast
- Full-time
- Spanish
- Windows
- Office experience
Quick apply
Managed IT Services Field Engineer
Radius Limited —Belfast
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Employee assistance programme
Quick apply
ASPIRE Global Service Centre – Support Analyst
Version 1 —Belfast
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Employee assistance programme
- Employee discount
Quick apply
IT Helpdesk Analyst Tier 1
Wellington IT —Belfast
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Annual leave
- Flexible schedule
Senior Customer Application Support Consultant
PlotBox —Ballymena
- Weekend availability
- Hybrid work
- Customer service
- SQL
- IT
- Free parking
- Employee assistance programme
Quick apply
IT Support Analyst
3173 —Belfast
- Full-time
- Microsoft Access
- Azure
- Microsoft Outlook
AI Enablement Lead (Belfast based)
Freshteam —Belfast
- Full-time
- Salesforce
- JavaScript
- APIs
First Line Customer Support
Barclay Communications —Belfast
- From £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Bereavement leave
Quick apply
3d
ASPIRE GSC – Service Desk Level 1/Level 2 Analyst - Belfast Based
Version 1 —Belfast
- 12 hour shift
- Remote
- Azure
- Customer service
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
IT Support Engineer
Eurolaser technologies —Belfast
- £120 - £150 a day
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Junior Service Desk Analyst
System C —Belfast
- Full-time
- Customer service
- Communication skills
- Time management
10d
Issuer Services Application Support - Assistant Vice President
Citi —Belfast
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Financial services
- Annual leave
- Employee assistance programme
FX Production Support - Assistant Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Oracle
- SQL
- AWS
- Annual leave
- Employee assistance programme

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Telematics Support Advisor

Motia -
Antrim

Quick apply

Job details

Full-time
£26,875 a year

Benefits

Free parking
Annual leave
Company pension

Qualifications

Customer service
Electrical engineering
Technical support
Microsoft Office

Full job description

About us:

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 55,000 customers nationwide.

About the role

Reporting to the Telematics Support Manager, the Telematics Support Advisor will be part of a team acting as the first point of contact for Customers who require support. You will provide an exceptional standard of customer service when answering calls and responding to emails or tickets. Technical Support Advisors are expected to work independently and use their own initiative whilst still working effectively as part of their team.

Duties & Responsibilities

Provide a high level of customer service as the first point of contact for customers via telephone, email and our customer portal
Log calls accurately, with a high level of detail on our CRM system.
Proactively deal with Customers queries.
Carry out support query resolutions.
Assist in retrieving CCTV footage for customers via the Motia Portal.
Provide information to customers on request.
Schedule engineer visits, organising relevant equipment and provide technical support to engineers when required
Set up of tracking equipment, both software and hardware.
Knowledge of electrical wiring and interest in electrical engineering desirable but not essential.
Maintain a positive attitude and a high level of customer service.

Requirements

Experience working in a customer facing role be preferred but not essential.
Experience of working within a tech support role would be preferred but not essential.
Experience in software support is beneficial.
Working knowledge of Microsoft Office necessary.
Patient and polite with excellent customer service skills.
Professional and confident communicator.
Fast learner who can adapt to new systems quickly.
Strong problem-solving skills.
Ability to work well individually and as part of a team.
Accuracy and attention to detail.

Benefits

Free parking available
Basic salary - £26,875
Annual Bonus - up to £2000 per annum
25 days annual leave plus bank holidays.
An additional day annual leave for your birthday (after 1 year service)
Holiday purchase scheme up to 5 days (after 2 years service)
Sociable working hours, no weekends or evenings
Fun, supportive working environment
Pension
4 x salary life assurance

Quick apply

Refine Your Search

technical support occupations jobs in ballymena, ant

Telematics Support Advisor

Telecom Support Engineer

Technical Support Engineer II

IT Technical Support Specialist

Support Analyst

Technical Support Engineer (Entry Level / Graduate)

2nd Line Support Consultant

IT Support Technician

Managed IT Services Field Engineer

ASPIRE Global Service Centre – Support Analyst

IT Helpdesk Analyst Tier 1

Senior Customer Application Support Consultant

IT Support Analyst

AI Enablement Lead (Belfast based)

First Line Customer Support

ASPIRE GSC – Service Desk Level 1/Level 2 Analyst - Belfast Based

IT Support Engineer

Junior Service Desk Analyst

Issuer Services Application Support - Assistant Vice President

FX Production Support - Assistant Vice President

I want to receive the latest job alerts for technical support occupations in ballymena, ant

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