Parts advisor Work, Jobs in Middlesbrough, Nyk (with Salaries)

Customer Service Advisor
Protyre Autocare —Stockton-on-Tees
- £27,000 - £29,000 a year
- Full-time
- English
- In-person
- Phone etiquette
- Employee discount
- Life insurance
Quick apply
1d
Parts Advisor - Toyota
Stoneacre —Northallerton
- £28,186 - £35,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Service Advisor
Derek Slack Motors —Cleveland
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Profit sharing
Parts Advisor - TPX
Stoneacre —Yarm
- Up to £35,000 a year
- Full-time
- Free parking
- Health & wellbeing programme
Quick apply
7d
Parts Advisor - Twisted
Twisted Inc Limited —Thirsk
- £26,000 - £36,000 a month
- Call to connect
- Assembly
- Organisational skills
- Computer skills
Quick apply
Furniture and Lighting Sales Advisors
At Home Furnishings —Stockton-on-Tees
- £13.12 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
5h
Service Advisor - Toyota
Stoneacre —Northallerton
- Up to £34,000 a year
- Full-time
- English
- Free parking
- Health & wellbeing programme
Quick apply
Customer Sales Advisor
Halfords —Middlesbrough
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
Service Advisor (Customer Service)
Everflow —Peterlee
- £26,678 - £29,987 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Annual leave
Customer Experience Advisor
believe housing —Seaham
- £27,073 - £28,426 a year
- Part-time
- In-person
- Free parking
- Store discount
Quick apply
Team Leader
The Perfume Shop —Middlesbrough
- £14.49 an hour
- Mentoring
- Leadership
- Employee discount
9d
Contact Centre Advisor
The Federation of Independent Retailers —Durham
- £25,750 - £27,000 a year
- Weekend availability
- CRM software
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Sales Advisor
CMO SUPERSTORES LTD —Darlington
- £13.39 - £13.40 an hour
- Part-time
- Sales
- Computer literacy
- English
- Employee assistance programme
Quick apply
Style Advisor
Mint Velvet —Northallerton
- Part-time
- Annual leave
- Employee discount
Quick apply
Customer Service Advisor
Scania —Thirsk
- From £27,295 a year
- Full-time
- Travel
- Up to 25% travel
- Employee discount
- Life insurance
Customer Advisor – Argos (in Sainsbury’s)
Sainsbury's —Whitby
- £13.23 an hour
- Weekend availability
- Customer service
- Financial services
- Employee assistance programme
- Employee discount
Apprentice Sales Advisor
EE —Darlington
- £11.55 an hour
- Full-time
- Sales
- Customer service
8d
Sales Advisor
Ben Sherman Dalton Park —Seaham
- Part-time
- Customer service
- Computer literacy
- Computer skills
Quick apply
7d
Customer Hub Advisor (Late Shift)
Ocado Retail —Sunderland
- £27,275 a year
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
7d
Sales Consultant
McCarthy & Stone —Whitby
- From £30,000 a year
- Weekend availability
- Sales
- Customer service
- Organisational skills
- Health & wellbeing programme
- Employee assistance programme
Quick apply
5d

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Customer Service Advisor

Protyre Autocare -
Stockton-on-Tees

Quick apply

Job details

Full-time | Fixed term contract
£27,000 - £29,000 a year
1 day ago

Benefits

Cycle to work scheme
Free flu jabs
Company pension
Employee discount
Life insurance

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
English
Complaint handling
Customer interaction
Outbound calling
Phone etiquette
Communication skills

Full job description

Protyre Autocare is looking for motivated Customer Service Advisors on a 12-month fixed term contract who want to make a difference to the customer journey. You will play a key role in maintaining excellent service standards for our customers. Reporting to our Customer Experience Manager, the Customer Service Advisor will handle inbound customer sales calls and enquiries and make outbound follow-up calls for vehicle reminder programs. Full training on our systems will be provided

Success in this role will come from a passion for delivering great customer service.

Location: Office based in Stockton-on-Tees
Working Pattern: Monday to Friday 8.30am-5.30pm, (1 hour lunch) rotational Saturdays 8.30am-4pm (30mins lunch)
Must have: Due to the nature of the business, you must be able to work a this pattern which will include bank holidays.
Benefits: Staff discounts on servicing, tyres and MOTs. Retail vouchers, Finder’s fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program. Long Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match.
Recruitment Process: If you are successful following a first stage interview, you will be invited to an assessment centre.
Training: Full training on our systems will be provided

About our role:

12-month fixed term contract
Handle inbound customer sales calls and enquiries: Looking after live chat enquiries through our website, and manage inbound email enquiries, manage inbound social media enquiries, and triage complaints through to our Customer Contact team
Handle outbound follow-up calls with current and previous customers or vehicle reminder programs and convert warm leads through building relationships with customers
Answering customer enquiries quickly and efficiently, converting enquiries into bookings or sales, quickly triaging complaints through to our Customer Retention team
Maintain customer service standards and maintain superb online reputation
Pick up negative and positive online reviews and resolve them with the help of the operations team. For the speed of answering Telephone, Live Chat, Email enquiries/ complaints and Social Media enquiries and complaints. Conversion rates and online reputation and social media engagement.

About you:

You will be organised and proactive - customer focused - who takes pride in your work with a passion for delivering a great customer experience.
Some experience of a customer service facing role with either Retail, Hospitality or Leisure
Experience of working in a fast-paced environment
Proficient experience of MS Word, Excel, Outlook, CRM systems, Social media sites, Online platforms (Support desk/Review sites)
Strong verbal, written and listening communication skills

About our company:
Micheldever Tyre Services (MTS) was founded in 1972 as a part-time venture providing car servicing and tyres. Today, Micheldever Group is the fastest growing wholesaler, distributor and retailer of tyres in the UK, selling six million tyres nationwide (20 percent of the total UK market) and employing approximately 2100 employees company wide.

To support this business, we have built a wholesale distribution network of 14 sites around the UK supplying over 6,000 retailers and our own retail chain Protyre which is consistently growing. This is achieved by skilled, focused and determined teams across one central distribution centre and 13 warehouse operations nationwide.

Pay: £27,000.00-£29,000.00 per year

Application question(s):

Do you hold Customer service experience?

Work Location: In person

Quick apply

Refine Your Search

parts advisor jobs in middlesbrough, nyk

Customer Service Advisor

Parts Advisor - Toyota

Service Advisor

Parts Advisor - TPX

Parts Advisor - Twisted

Furniture and Lighting Sales Advisors

Service Advisor - Toyota

Customer Sales Advisor

Service Advisor (Customer Service)

Customer Experience Advisor

Team Leader

Contact Centre Advisor

Sales Advisor

Style Advisor

Customer Service Advisor

Customer Advisor – Argos (in Sainsbury’s)

Apprentice Sales Advisor

Sales Advisor

Customer Hub Advisor (Late Shift)

Sales Consultant

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