Assistant / receptionist Work, Jobs in Pembury, Ken (with Salaries)

Medical Receptionist
Waterfield House Surgery —Royal Tunbridge Wells
- From £12.71 an hour
- Part-time
- Microsoft Outlook
- Customer service
- GP surgery experience
- Free parking
Quick apply
9d
Pathology Assistant - Specimen Reception
East Sussex Healthcare NHS Trust —St Leonards-on-Sea
- £25,760 - £27,476 a year
- Weekend availability
- Data entry
- Medical terminology
- Employee assistance programme
1d
Care Assistant
Lauriem Complete Care —Maidstone
- £13.10 an hour
- Part-time
- No experience needed
- English
- Travel
- Paid training
- Employee assistance programme
Quick apply
Corporate Receptionist
NAB-Jones Lang LaSalle Services —East Grinstead
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Annual leave
Quick apply
9d
Front of House Assistant
Bannatyne —Hastings
- £12.71 an hour
- Weekend availability
- Bar
- Customer service
- Hotel
- Annual leave
- Employee assistance programme
Administration Assistant
Horn Park Primary School —London
- £26,971.15 - £27,356.92 a year
- Administrative experience
- IT
- School
Care Assistant Redhill, Surrey
Right at Home Reigate and Crawley —Redhill
- £15.00 - £15.93 an hour
- Part-time
- Medication administration
- In-person
- Store discount
- Employee discount
Quick apply
2d
Veterinary Surgeon
Companion Care —Dartford
- £40,000 - £70,000 a year
- Full-time
- Annual leave
- Employee discount
Veterinary Surgeon
Vets for Pets —Sevenoaks
- Up to £65,000 a year
- Full-time
- Free parking
- Employee discount
Receptionist/Administration Assistant
Opus Care Limited —Ashford
- From £12.71 an hour
- Part-time
- Microsoft Office
- Databases
- Administrative experience
- Annual leave
Quick apply
16h
Client Care Assistant
Medivet Group Ltd —Oxted
- £16,586.55 a year
- Part-time
- Front desk
- Annual leave
- Employee discount
2d
Receptionist/Administrator
Pickhurst Surgery, Bromley BR2 7JF —Bromley
- From £12.75 an hour
- Part-time
- Customer service
- GP surgery experience
- English
Quick apply
5d
Corporate Receptionist
JLL —East Grinstead
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Annual leave
9d
Care Assistant
All Care —Lewes
- £14.25 - £75.00 an hour
- Part-time
- No experience needed
- English
- Travel
- Paid training
- Employee assistance programme
Quick apply
1d
Casual Receptionist/Guest Relations Assistant
Ashdown Park —East Grinstead
- Part-time
- Bar
- Hotel
- Front desk
- Free parking
- Employee assistance programme
Quick apply
5d
Veterinary Care Assistant / Receptionist
Vets for Pets —Beckenham
- £24,000 - £26,000 a year
- Full-time
- Patient care
- Front desk
- Communication skills
- Employee discount
6d
Care Assistant Crawley, West Sussex
Right at Home Reigate and Crawley —Crawley
- £15.00 - £15.93 an hour
- Part-time
- Medication administration
- In-person
- Store discount
- Employee discount
Quick apply
2d
Guest Service Assistant
Courtyard by Marriott London Gatwick —Horley
- £12.71 an hour
- Weekend availability
- Bar
- Hotel
- Communication skills
- Employee discount
Quick apply
1d
Care Assistant Horley, Surrey
Right at Home Reigate and Crawley —Horley
- £15.00 - £15.93 an hour
- Part-time
- Medication administration
- Store discount
- Employee discount
Quick apply
2d
Operations & Logistics Manager (Fixed Term)
Thomas Bennett Community College —Crawley
- £37,280 a year
- Full-time
- Databases
- Front desk
- Leadership
1d

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assistant / receptionist jobs near pembury, ken

Medical Receptionist

Waterfield House Surgery
Royal Tunbridge Wells

Quick apply

Job details

Permanent | Part-time
From £12.71 an hour
9 days ago

Benefits

Free parking
Free flu jabs
On-site parking

Qualifications

Care record keeping
Collaborate with healthcare professionals
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Clinical record keeping
Customer service
Triage
Updating electronic health records
Updating electronic care records
Patient appointment coordination
GP surgery experience
GCSE
Administrative support experience
Scanning
Microsoft Office Suite
Administrative experience
Level 2 in Health & Social Care
Appointment booking and call handling
Medical reception and administration experience
Clinical audit participation
Front desk
Safeguarding procedures
NVQ
Typing
Clerical experience
Multidisciplinary collaboration
Patient record updating
Patient appointment data entry
Child safeguarding
Patient registration
Clinical notes tracking
Audio typing
Managing patient records
Communication skills
Healthcare experience
Time management
Office experience

Full job description

Job Description & Person Specification

Job Title

Medical Receptionist

Line Manager

Assistant Practice Manager

Hours

10-15 hours per week

Job Summary

The Medical Receptionist will provide high-quality administrative and patient-facing support within the practice, combining responsibilities from both reception and adminisatrtive roles.

The post-holder will:

Act as a key point of contact for patients, providing excellent customer service both in person and via telephone.
Support the multidisciplinary team with administrative tasks, information management, patient registration, appointment booking, and communication with external agencies.
Ensure that patient care is consistent, timely, safe, professional, and aligned with the strategic objectives of the organisation.

The post-holder will be an integral part of the general practice team and will uphold the organisation’s values, policies, and commitment to confidentiality, safeguarding and excellent patient care.

Primary Responsibilities

Patient Care & Reception Duties

Provide a friendly, efficient reception service to patients and visitors.
Use the appointment system effectively, booking and navigating appointments as required.
Answer incoming calls, signposting patients appropriately.
Maintain accurate patient records and update registration details.
Support total triage and online consultation systems.
Manage general patient enquiries and requests in a timely manner.

Administrative Responsibilities

Process incoming and outgoing practice communications.
Support with scanning, document processing and information distribution.
Conduct system searches and update notes accurately.
Undertake general administrative tasks supporting clinicians and management.
Action emails, letters, DSARs and insurer requests according to practice protocols.

Clinical Governance & Compliance

Follow safeguarding procedures for adults and children.
Undertake mandatory training.
Participate in practice audits and quality improvement activities.

Other Duties

Act as a chaperone as required (training provided).
Support colleagues during staff absences.
Maintain a clean, tidy and safe working environment.
Support delivery of enhanced services and service development initiatives.

Generic Responsibilities (Applicable to All Staff)

Equality, Diversity & Inclusion

Promote inclusive practice, respect and dignity for patients and colleagues.
Ensure no discrimination on protected grounds.

Health, Safety & Security

Maintain a safe working environment.
Follow all relevant legislation and organisational policies (HSW Act, Fire Regulations, etc.).

Confidentiality

Handle all patient information securely and confidentially in line with GDPR, Caldicott and practice policy.

Quality & Continuous Improvement

Participate in audits, service improvement initiatives and practice development.
Contribute to a culture of learning and quality care.

Induction, Training & Development

Complete mandatory training and ongoing personal development.
Support colleagues through shared learning.

Collaborative Working

Work cohesively with the multidisciplinary team, demonstrating communication, flexibility and team spirit.

Information Management

Use clinical IT systems effectively (including accurate SNOMED coding).
Process information according to data protection requirements.

Security

Maintain security of building access, patient information, and system passwords.

Professional Conduct

Present professionally at all times and adhere to uniform/appearance policies.

Wider Responsibilities

Participate in shared learning, practice initiatives and projects aimed at improving patient care.
Assist with reviewing prescribing SOPs and supporting policy updates.
Collaborate with other administrative colleagues to ensure seamless coverage across reception and prescription services.

Person Specification

Qualifications

Essential

GCSE Maths & English Grade C (Level 4) or above, OR Functional Skills Level 2.

Desirable

NVQ Level 2 in Health & Social Care or Business Administration.

Experience

Essential

Experience working with the general public.
Experience in administrative roles (reception, clerical or equivalent).

Desirable

Experience working in a healthcare setting.
Experience processing prescriptions or working as a prescription clerk.
Experience working with clinical IT systems.

Knowledge & Skills

Essential

Excellent communication skills (verbal, written and telephone).
Ability to understand and respond appropriately to patient needs.
Competent with MS Office and Outlook.
Ability to work both independently and as part of a team.
High attention to accuracy, detail and safe data handling.
Problem-solving skills with the ability to interpret and process information.
Empathy, sensitivity and professionalism in challenging or distressing situations.
Strong organisational and time-management skills.
Clear and polite telephone manner.
Ability to use clinical systems and record accurate notes.
Understanding of safeguarding procedures.
Ability to follow key policies and procedures.

Desirable

Knowledge of chaperone procedures.
Demonstrated emotional resilience and ability to stay calm under pressure.

Other Requirements

Essential

DBS check (or willingness to undergo one).
Occupational Health clearance.

Desirable

Flexibility to work additional hours when required.

Job Types: Part-time, Permanent

Pay: From £12.71 per hour

Benefits:

Free flu jabs
Free parking
On-site parking

Experience:

Medical Receptionist or Prescription Clerk in GP Practice: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

assistant / receptionist jobs in pembury, ken

Medical Receptionist

Pathology Assistant - Specimen Reception

Care Assistant

Corporate Receptionist

Front of House Assistant

Administration Assistant

Care Assistant Redhill, Surrey

Veterinary Surgeon

Veterinary Surgeon

Receptionist/Administration Assistant

Client Care Assistant

Receptionist/Administrator

Corporate Receptionist

Care Assistant

Casual Receptionist/Guest Relations Assistant

Veterinary Care Assistant / Receptionist

Care Assistant Crawley, West Sussex

Guest Service Assistant

Care Assistant Horley, Surrey

Operations & Logistics Manager (Fixed Term)

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