It support Work, Jobs in Llantwit Major, Vgl (with Salaries)

Schools Desktop Support Analyst
Torfaen County Borough Council —Torfaen
- £32,597 - £35,412 a year
- Full-time
- English
- IT
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General Dynamics Land Systems UK —Pentrebach
- £30,330 - £33,700 a year
- Full-time
- Oracle
- Customer service
- Analysis skills
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
Service Desk Technician
Exponential-e —Bridgend
- Azure
- Windows
- Computer networking
- Referral programme
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Policing Through Technology - Trainer
South Wales Police —Bridgend
- £33,603 - £39,276 a year
- Weekend availability
- Annual leave
10d
Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- APIs
- Communication skills
- Employee assistance programme
- Employee discount
Technology & Innovation Trainer
Tai Tarian —Briton Ferry
- £39,050 a year
- Full-time
1d
Service Delivery Specialist
DigiTickets —Swansea
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Driving
Quick apply
IT Support and Information Assurance Specialist
Sierra Nevada Corporation Mission Systems UK,LTD —Saint Athan
- Full-time
- IT
- Communication skills
- Employee assistance programme
Quick apply
IT Service Desk Manager
Deloitte —Port Talbot
- Hybrid work
- Analysis skills
- Supervising experience
- Continuous improvement
3d
1st Line Service Desk Team Lead
ARO —Cardiff
- £40,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- No degree
- Employee assistance programme
Quick apply
2d
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
IT Infrastructure Field Support Engineer
Eurofins UK Forensic Services —Cardiff
- Monday to Friday
- Customer service
- Laboratory experience
- Travel
- Free parking
- Annual leave
Quick apply
2d
Senior Application Support Engineer
LDMS —Cardiff
- Up to £35,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
10d
Technical Support Officer
North Somerset Council —Weston-super-Mare
- £32,061 - £34,434 a year
- Full-time
- Hybrid work
- Civil engineering
- Engineering
- Microsoft Office
- Annual leave
3d
Senior Systems Administrator (RevTech) - UK Remote
Everway —Cardiff
- Remote
- Sales
- Flexible schedule
Quick apply
2d

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Vivienne Westwood —Cardiff
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Schools Desktop Support Analyst

Torfaen County Borough Council -
Torfaen

Apply Now

Job details

Full-time | Fixed term contract
£32,597 - £35,412 a year
8 days ago

Qualifications

Desktop support
English
IT
British Sign Language
Welsh

Full job description

Salary

£32,597 - £35,412 | Grade 6

Contractual hours

Basis

Full Time

Package

Fixed Term for 12 months

Job category/type

Shared Resource Service

Date posted

24/07/2026

Job reference

REQ006485

attachment

REQ006485 Schools Desktop Support Analyst.docx

Schools Desktop Support Analyst – SRS Education Service

12 MONTH FIXED TERM

The Schools Desktop Support Analyst role will join an established SRS Education Team covering schools across Monmouthshire, Torfaen, Blaenau Gwent and Newport. The SRS Education Team is a multi-site team based across Usk County Hall and Newport Civic Centre main offices and the partner schools delivering SLAs and project work dependant on service need.

The purpose of this role is to provide SLA support to Ebbw Fawr 3-16 Learning Community

Our core values guide everything we do in our day to day practices and interactions with our key partners, the wider community and our colleagues.

Our core values are:

People – trusting, supporting, contributing and helping one another.

Sharing – Keeping everyone informed, Clear and simple communications, Open and Transparent, Sharing Knowledge.

Practices – Leading and managing consistently, Operating Professionally, Developing and growing our people, being inclusive when making decisions.

Adding Value – Caring about SRS performance, caring about our customers, Delivering high quality, value for money services, making a difference to our customers.

Common Purpose – Being courageous in leading collaborative projects, pioneering in our field, owning and resolving our own problems, being masters of our own futures.

As a successful Schools Desktop Support Analyst, you will:

Provide 1st/2nd line support to schools across the region;
Have experience of desktop support;
Provide escalation to 3rd line where necessary.
Strive to meet and exceed Service Level Agreement (SLA) performance targets;
Have a good working knowledge of IT hardware and software;
Have an excellent communication style meeting the needs of different levels of understanding in providing support and advice to schools;
Work and adapt to both working within a team and individually.

The SRS is a collaboration of five public sector organisations ICT departments with Torfaen County Borough Council as the lead employer.

For an informal discussion regarding this vacancy, please contact:

Cath Barnard – [email protected] 01633 647440

You must demonstrate how you meet the Essential criteria listed in the attached Person Specification in order to secure an interview: How to apply Guidance for applicants Torfaen County Borough Council.

This post is exempt from the Rehabilitation of Offenders Act 1974. A comprehensive screening process will be undertaken on all successful applicants, which will include an Enhanced check with the Disclosure and Barring Service.

Torfaen County Borough Council strives to be a fair, supportive and effective employer. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. The Council expects all employees, paid or unpaid, to share this commitment. We value the range of experiences that a diverse workforce brings and therefore we welcome applications from people of all backgrounds and under-represented groups.

Welsh Language Skills are desirable for this post but not essential. You are welcome to submit your application in English or in Welsh. Each application will be treated equally.

We are a registered Disability Confident Leader and are committed to the employment and career development of disabled people. Our Guaranteed Interview scheme guarantees that people with disabilities will be invited to interview, so long as they meet the essential requirements for the role. If you have a health condition, are neurodivergent, or use British sign language, and need to discuss reasonable adjustments, please contact the recruiting manager. We can only work with you to arrange adjustments if we are made aware of your requirements prior to your application submission, test or interview.

Please ensure that you only apply for this position via Torfaen Council’s vacancies website. CVs and applications submitted to any other websites are not received by us.

Apply Now

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it support jobs in llantwit major, vgl

Schools Desktop Support Analyst

In-Service Support Co-Ordinator

Senior Service Desk Analyst

Service Desk Technician

Policing Through Technology - Trainer

Customer Enablement Specialist

Technology & Innovation Trainer

Service Delivery Specialist

IT Support and Information Assurance Specialist

IT Service Desk Manager

1st Line Service Desk Team Lead

Service Desk Advisor (First Line Helpdesk)

IT Infrastructure Field Support Engineer

Senior Application Support Engineer

Technical Support Officer

Senior Systems Administrator (RevTech) - UK Remote

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