Helpdesk manager Work, Jobs in Coventry, Wmd (with Salaries)

Administration Manager
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £32,073 - £39,043 a year
- Full-time
- Management
- Recruiting
- Training & development
1d
Helpdesk Team Leader
Equans —Birmingham
- £26,500 - £27,975 a year
- Full-time
- Organisational skills
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
10d
Service Desk Manager
wavenet —Shirley
- Full-time
- Team management
- Travel
- Training & development
Quick apply
11d
Customer Helpdesk Manager
Trades 247 —Darlaston
- £37,500 a year
- Full-time
- Team management
- In-person
- Free parking
- Annual leave
Quick apply
Estates Manager - Occupier Services
Colliers International EMEA —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Business development
Quick apply
4d
2nd Line Help/Service desk Engineer
TCNS (Total Computer Network Services) —Sutton Coldfield
- £27,000 - £37,000 a year
- Full-time
- Azure
- Mentoring
- SharePoint
Quick apply
4d
Logistics Coordinator
Newly Weds Foods —Banbury
- Analysis skills
- IT
- Communication skills
Quick apply
Customer Service Logistics Coordinator
IPL Schoeller —Birmingham
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Area Site Technician - Coventry
City Facilities Management (UK) —Coventry
- £41,324 a year
- Full-time
- Bakery
10d
Digital Support Specialist
Flannery Plant Hire —Sutton Coldfield
- CAD
- Engineering
- In-person
- Annual leave
- Employee assistance programme
11d
Senior IT Technician
Hanwell Fields Community School —Banbury
- £35,000 - £40,000 a year
- Communication skills
- School
- Annual leave
- Referral programme
4d
Associate Director, Commercial Property Manager
BNP Paribas —Birmingham
- Full-time
- Business development
- Team management
- Accounting
- Annual leave
- Employee discount
Mechanical Craftsperson
Equans —Birmingham
- Full-time
- Maintenance
- Mechanical knowledge
- Annual leave
- Employee assistance programme
Facilities Electrician
Birmingham Hippodrome —Birmingham
- £30,200 a year
- Full-time
- Computer literacy
11d
Electrical Craftsperson
Equans —Birmingham
- Full-time
- Driving
- Cleaning
- Annual leave
- Employee assistance programme
Electrical Engineer
Equans —Smethwick
- Full-time
- Annual leave
- Employee assistance programme
Shift Electrical Engineer
Equans —Smethwick
- Full-time
- Annual leave
- Employee assistance programme
Shift Mechanical Engineer
Equans —Smethwick
- Full-time
- Maintenance
- Annual leave
- Employee assistance programme
Mechanical Engineer
Equans —West Bromwich
- Full-time
- Maintenance
- Annual leave
- Employee assistance programme
IT Service Desk Agent
Royal Shakespeare Company —Stratford-upon-Avon
- Full-time
- Customer service
- Administrative experience
- Organisational skills

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helpdesk manager jobs near coventry, wmd

Administration Manager

University Hospitals Coventry and Warwickshire NHS Trust -
Coventry

Apply Now

Job details

Full-time
£32,073 - £39,043 a year
1 day ago

Qualifications

Staff recruitment procedures (Human resources)
Management
Operations management
Employee relations case handling
Stakeholder liaison
Process improvement
Internal department liaison
Performance management
Recruiting
Training & development
Cross-functional collaboration
Teaching
Cross-functional communication

Full job description

The post holder will be joining our Performance & Informatics (P&I) department, who are well respected and the largest of our corporate services. The P&I portfolio encompasses Business Intelligence & Informatics, Information Systems Development, Clinical Coding, Data Quality, Patient Access and Cancer Services.

P&I work cross functionally to support the Trusts operational delivery of both national and internal targets which ensures the highest standards of patient care are delivered. A robust Performance Management Framework is embedded across UHCW that tracks and evaluates progress and supports both operational and clinical governance frameworks.

New opportunities at a national level are being developed by P&I in areas of health inequality, waiting list management and system working. Most notably working innovatively to develop the ‘Health Equity and the Right to Treatment’ (HEARTT) tool which culminated in being awarded the ‘Innovation and Improvement in Reducing Healthcare Inequalities Award’ at the prestigious Health Service Journal Awards in 2022.

To provide a specialised, comprehensive and confidential administration service in accordance with Departmental, Trust and National standards, policies and procedures. To act as a source of advice and guidance regarding the service.

Please be advised that sponsorship is not eligible for this post.

To assume overall responsibility for the administrative business as usual management of one of the Patient Access Teams – Referrals, e-Referrals, Clinic Changes, Patient Contact Team and RTT Team - with specialist knowledge in particular areas in line with service requirements – this role requires specialist knowledge in referrals and e-referrals. This will require:

Acting as a resource for staff, advising on National, Trust and Departmental Administration policies and procedures.

Participation in the developing and updating of current local and Trust wide training packages in line with National guidance.

Participate in strategic, service provider and Trust/Divisional/Departmental meetings, assuming responsibility for administration issues and the impact on resources.

Responsibility for departmental performance including participation in the setting of objectives and standards.

Representing the department in appropriate forums.

Continuous review/updating of administration policies and procedures and supporting documentation and or systems.

Participating in implementing and developing new processes and guidance for an efficient and effective operation of processes within the Department and Trust.

Liaise with local ICT helpdesk to raise technical issues relating to relevant departmental IT systems

Liaise with Local CCG’s, GP surgeries, leads and specialties to ensure issues are resolved and information if communicated between the Trust and it partners.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

You will have a specialized area of focus; however, will be expected to provide cross-cover support as required to the Department. This will require:

To deputise on behalf of the Operational and Performance Manager of Patient Access supporting the effective daily operation of the department.

Acting as the lead for managing recruitment, retention and selection of administrative staff including preparation of the appropriate documentation.

Assuming first line management responsibility in dealing with sickness reviews, disciplinary, capability and grievance issues as required.

Co Responsibility for the education and development of the administrative staff including undertaking some Personal Development Reviews.

For further details of the role please see the attached job description.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Apply Now

Refine Your Search

helpdesk manager jobs in coventry, wmd

Administration Manager

Helpdesk Team Leader

Service Desk Manager

Customer Helpdesk Manager

Estates Manager - Occupier Services

2nd Line Help/Service desk Engineer

Logistics Coordinator

Customer Service Logistics Coordinator

Area Site Technician - Coventry

Digital Support Specialist

Senior IT Technician

Associate Director, Commercial Property Manager

Mechanical Craftsperson

Facilities Electrician

Electrical Craftsperson

Electrical Engineer

Shift Electrical Engineer

Shift Mechanical Engineer

Mechanical Engineer

IT Service Desk Agent

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