Client onboarding manager Work, Jobs in Northern Ireland (with Salaries)

Customer Operations Manager
Maurer & Sons Ltd. —Armagh
- £3,300 - £4,600 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Health & wellbeing programme
Quick apply
13d
Elevate Programme - Client Onboarding Analyst - Belfast - starting 24 August 2026
Vantage Point —Belfast
- Full-time
- Hybrid work
- Communication skills
- Paid training
2d
Customer Success Manager - CattleEye
GEA Group Aktiengesellschaft —Belfast
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
HR Manager
Wilson James —Belfast
- £42,000 - £45,000 a year
- Full-time
- Management
- Human resources
- Organisational skills
- Annual leave
- Employee discount
End User Services Manager - Hillsborough, Northern Ireland
GRAHAM Group —Hillsborough
- Hybrid work
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
13d
Event Manager
Belfast Art Studio —Belfast
- £13.50 an hour
- Weekend availability
- Hospitality
- Sales
- Customer service
- Store discount
- Employee discount
Quick apply
Global Account Manager
Frank Body —Belfast
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Google Suite
- Organisational skills
- Communication skills
Quick apply
4d
Senior Manager - SAP SuccessFactors - Talent Acquisition
Deloitte —Belfast
- Hybrid work
- Analysis skills
- Human resources
- Recruiting
14d
Office Administrator
3PS Computer Services Ltd —Limavady
- £14 an hour
- Part-time
- Administrative experience
- Supervising experience
- Team management
- Free parking
Quick apply
13d
Senior Project Manager
AECOM —Belfast
- Full-time
- Hybrid work
- Project management
Manager - SAP SuccessFactors - Talent Acquisition
Deloitte —Belfast
- Hybrid work
- Analysis skills
- Human resources
- Recruiting
14d
Practice Manager
IVC —Derry
- Up to £35,000 a year
- Full-time
- Management
- Organisational skills
- Leadership
- Annual leave
- Employee discount
HR Consultant
AAB —Belfast
- Hybrid work
- Analysis skills
- Human resources
- Mentoring
- Annual leave
- Employee assistance programme
HR Advisor - Belfast
GRAHAM Group —Belfast
- Microsoft Office
- Continuous improvement
- Travel
Investment Compliance & Risk Team Lead
Funds-Axis —Belfast
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Annual leave
Quick apply
Partner Liaison Assistant
Fieldfisher —Belfast
- Full-time
- Microsoft Word
- Microsoft Outlook
- Recruiting
- Work from home
14d
Production Planner
Equans —Belfast
- Up to £27,000 a year
- Full-time
- Organisational skills
- Annual leave
- Employee assistance programme
6d
Letting Agent
The Letting Experts —Craigavon
- £70,000 - £100,000 a year
- Remote
Quick apply
Brow and Lash Expert
Superdrug —Belfast
- £14 an hour
- Customer service
- Store discount
- Employee discount
UX / Product Research & Strategy Lead (VP)
Citi —Belfast
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
1d

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Customer Operations Manager

Maurer & Sons Ltd.
Armagh

Quick apply

Job details

Permanent | Full-time
£3,300 - £4,600 a month
13 days ago

Benefits

Free parking
Health & wellbeing programme
Flexitime
Company pension
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Business Management
Dashboard visualisation
Resource allocation planning
Operations management
Stakeholder collaboration
Stakeholder liaison
ERP software
Microsoft Office Suite
Analysis skills
Bachelor's degree
Continuous improvement
Continuous improvement cycles oversight
Team management
Conflict management
Recruiting
Operational strategy development
Management reporting
Customer support
Budgeting
Business
Leadership
Communication skills
Operations leadership experience
Analytics
Rota coordination

Full job description

Job Summary

Maurer & Sons Ltd. is seeking an experienced, customer-focused, and results-driven Customer Operations Manager to lead our customer operations function in Armagh.

As the Customer Operations Manager, you will oversee the daily delivery of customer support and operational services, ensuring exceptional customer experiences, efficient processes, and high-performing teams. You will collaborate with senior leadership and cross-functional departments to optimize service delivery, improve operational performance, and strengthen long-term customer relationships.

This opportunity is ideal for professionals with experience in customer operations, customer service management, business operations, BPO, contact centres, logistics, professional services, or client success who are looking to make a meaningful impact within a growing organisation.

What You'll Do

Lead and manage the daily operations of the customer service and customer operations teams.
Develop and implement operational strategies that improve customer satisfaction and business performance.
Monitor operational KPIs, service levels, response times, and customer satisfaction metrics.
Coach, mentor, and develop team leaders and customer support professionals.
Manage escalated customer concerns and ensure timely, professional resolution.
Collaborate with sales, logistics, finance, IT, and operations teams to deliver seamless customer experiences.
Oversee workforce planning, scheduling, and resource allocation.
Prepare operational reports, performance dashboards, and executive summaries.
Analyze customer feedback and operational data to identify improvement opportunities.
Implement process improvements that enhance efficiency and service quality.
Support recruitment, onboarding, training, and performance management initiatives.
Ensure compliance with company policies, quality standards, and relevant regulations.
Manage operational budgets and resource utilization where appropriate.
Drive a culture of continuous improvement, accountability, and customer excellence.
Support strategic projects that strengthen operational capability and business growth.

Requirements

Previous experience as a Customer Operations Manager, Customer Service Manager, Operations Manager, Customer Success Manager, or similar leadership role.
Strong leadership, coaching, and people management experience.
Excellent communication, interpersonal, and stakeholder management skills.
Proven experience managing KPIs, service levels, and operational performance.
Strong analytical, planning, and decision-making abilities.
Experience using CRM platforms, customer service software, ERP systems, or workforce management tools.
Advanced proficiency in Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook.
Customer-first mindset with exceptional problem-solving and conflict-resolution skills.
Ability to manage multiple priorities in a fast-paced operational environment.
Bachelor's degree in Business Management, Operations Management, Customer Service, or a related discipline is preferred.
Professional qualifications in management, customer experience, or operational excellence are advantageous but not essential.
Applicants who meet most, but not all, of the qualifications are encouraged to apply.

Pay: £3,300.00-£4,600.00 per month

Benefits:

Company pension
Flexitime
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client onboarding manager jobs in northern ireland

Customer Operations Manager

Elevate Programme - Client Onboarding Analyst - Belfast - starting 24 August 2026

Customer Success Manager - CattleEye

HR Manager

End User Services Manager - Hillsborough, Northern Ireland

Event Manager

Global Account Manager

Senior Manager - SAP SuccessFactors - Talent Acquisition

Office Administrator

Senior Project Manager

Manager - SAP SuccessFactors - Talent Acquisition

Practice Manager

HR Consultant

HR Advisor - Belfast

Investment Compliance & Risk Team Lead

Partner Liaison Assistant

Production Planner

Letting Agent

Brow and Lash Expert

UX / Product Research & Strategy Lead (VP)

I want to receive the latest job alerts for client onboarding manager in northern ireland

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