Software Work, Jobs in Brighton, England (with Salaries)

1st Line IT Support Engineer
Fentons Business IT Solutions —Littlehampton
- £23,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Work from home
- Referral programme
Quick apply
6d
SUSTAINABILITY DATA ENGINEER
Falcon Coffees Ltd —Lewes
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Accounting
- In-person
- Python
- Annual leave
- Employee assistance programme
Quick apply
10d
Pensions Analyst (Accounts & Member Data)
UK Power Networks —Crawley
- £37,000 - £42,000 a year
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
5d
Trainee IT Consultant (Business and Finance)
Innovate Tax —Bognor Regis
- Full-time
- Oracle
- No experience needed
- Travel
- Annual leave
- Employee assistance programme
Junior AI Engineer - Remote
Attercop —Brighton
- Full-time
- Remote
- Azure
- Computer Science
- Engineering
Quick apply
2d
Junior AI Engineer - Remote / Contract
Attercop —Brighton
- Remote
- Azure
- Computer Science
- Engineering
Quick apply
2d
Tower Lead - Desk Side Services, AMT Asset Management Software
HCLTech —Adur District
- Azure
- Windows
- Computer networking
Apprentice IT Consultant (Business and Finance)
Innovate Tax —Bognor Regis
- Full-time
- Oracle
- No experience needed
- Travel
- Annual leave
- Employee assistance programme
Software Developer – High-Performance I/O & Storage Systems
Viridien —Crawley
- Full-time
- Analysis skills
- C++
- Software development
- Annual leave
Software Engineer Flight Simulation
Acron Aviation Academy —Crawley
- Full-time
- Engineering
- C++
- JavaScript
- Employee assistance programme
- Gym membership
13d
Technical Support Specialist
Nicolaudie Group —Brighton
- Hybrid work
- Analysis skills
- Presentation skills
- Organisational skills
Game Engineer - Unreal - Contract - Remote UK
Rocket Science Group —Brighton
- Full-time
- Remote
- Analysis skills
- C++
- Mentoring
9d
Developer
TDS Ultra Ltd —Brighton
- Overtime
- System design
- SQL
- AWS
Quick apply
Desktop Support Engineer - Onsite - Worthing
Intuit ED Ltd —Worthing
- £105 a day
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Desktop Engineer -Gatwick Airport
ESP Global Services Limited —Gatwick Airport
- £30,000 a year
- Software troubleshooting
- Microsoft Office
- Computer networking
Quick apply
Partner Support Analyst
Collinson —Haywards Heath
- Hybrid work
- Customer service
- Microsoft Office
- Hotel
14d
Software Engineer, Platform - Brighton, United Kingdom
Speechify —Brighton
- Remote
- Azure
- AWS
- APIs
10d
End User Support Technician
Thales —Crawley
- Weekend availability
- Windows
- Annual leave
- Employee discount
IT Operations Engineer - Fixed Term Contract
Horder Healthcare —East Grinstead
- Up to £27,222 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Software Engineer (Compilers)
Universal Quantum —Haywards Heath
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Master's degree
Quick apply

I want to receive the latest job alerts for software in brighton, england

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

software jobs near brighton, england

1st Line IT Support Engineer

Fentons Business IT Solutions
Littlehampton

Quick apply

Job details

Permanent | Full-time
£23,000 - £28,000 a year
6 days ago

Benefits

Casual dress
Additional leave
Company pension
Work from home
Company events
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Outlook
Customer service
Windows
IT support
Customer relationship management
Computer networking
Communication skills
Active Directory

Full job description

1st Line IT Support Engineer – £23,000–£28,000 | Sussex | Work from Home

Location: Littlehampton, West Sussex (Hybrid: Home, Office, Client Sites)

Job Type: Full-time, Permanent (37.5 hours/week, rota between 8:00am – 5:30pm)

About Us
Fentons Business IT Solutions is a leading Managed IT Service Provider supporting clients across Sussex, Kent, and Hampshire since 2007. We pride ourselves on delivering a premium support experience and building long-term client relationships.

The Role
As a 1st Line IT Support Engineer, you will be the first point of contact for our clients, providing friendly, professional, and efficient IT support. You will resolve common technical issues, log and triage tickets accurately, and escalate more complex problems to senior engineers when required.

You will play a key role in delivering an excellent client experience and ensuring issues are handled promptly and professionally.

Key Responsibilities

Act as the first point of contact for inbound support requests via phone, email, and service desk
Log, prioritise, and manage support tickets in line with service desk processes
Resolve 1st line issues across desktops, laptops, printers, and common software applications
Provide remote support to end users and guide them through solutions in clear, non‑technical language
Escalate issues to 2nd line engineers where appropriate, ensuring clear and accurate handover notes
Maintain accurate ticket updates, time recording, and documentation
Assist with new user setups, device builds, and basic onboarding tasks
Monitor alerts and respond to issues within agreed skill set
Contribute to a positive team environment and a consistently high standard of customer service
Travel to client sites occasionally when required

Skills & Experience

Essential:

Previous experience in an IT support or customer service environment
Excellent communication skills and professional telephone manner
Strong customer service mindset and willingness to help
Basic troubleshooting knowledge of Windows 10/11
Familiarity with Microsoft 365 (Outlook, Teams, OneDrive)
Ability to follow processes, document work clearly, and manage multiple tasks
A keen interest in IT and eagerness to learn

Desirable:

Experience working in a Managed Service Provider (MSP) environment
Exposure to Active Directory or Entra ID user management
Basic networking knowledge (IP addressing, Wi‑Fi, connectivity)
Any relevant IT certifications or study towards them

Benefits

Extra day off to enjoy your birthday
Performance-related bonus scheme
Team (paid for) social events
Relaxed and friendly atmosphere, with a professional approach
Flexibility to work from home (high-spec IT equipment provided)
Highly experienced team for support and development
Increased holiday with length of service
Highly competitive pay with annual salary reviews
Training and learning development with qualification support
Mileage allowance
Relaxed and friendly atmosphere and culture, whilst being professional

What We Offer

A supportive team environment with mentoring from experienced engineers
Structured learning and development pathway for 1st line engineers
Exposure to a wide range of technologies and client environments
Opportunities to progress into 2nd line and project‑based work

Job Types: Full-time, Permanent

Pay: £23,000.00-£28,000.00 per year

Benefits:

Additional leave
Casual dress
Company events
Company pension
On-site parking
Referral programme
Sick pay
Work from home

Ability to commute/relocate:

Littlehampton BN17 7TL: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you currently live within 20 miles of Littlehampton?

Experience:

MSP: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Littlehampton BN17 7TL

Quick apply

Refine Your Search

software jobs in brighton, england

1st Line IT Support Engineer

SUSTAINABILITY DATA ENGINEER

Pensions Analyst (Accounts & Member Data)

Trainee IT Consultant (Business and Finance)

Junior AI Engineer - Remote

Junior AI Engineer - Remote / Contract

Tower Lead - Desk Side Services, AMT Asset Management Software

Apprentice IT Consultant (Business and Finance)

Software Developer – High-Performance I/O & Storage Systems

Software Engineer Flight Simulation

Technical Support Specialist

Game Engineer - Unreal - Contract - Remote UK

Developer

Desktop Support Engineer - Onsite - Worthing

Desktop Engineer -Gatwick Airport

Partner Support Analyst

Software Engineer, Platform - Brighton, United Kingdom

End User Support Technician

IT Operations Engineer - Fixed Term Contract

Software Engineer (Compilers)

I want to receive the latest job alerts for software in brighton, england

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected