Assistant manager Work, Jobs in Ixworth, Sfk (with Salaries)

Assistant Director of Customer and Housing Services
Havebury Homes —Bury St. Edmunds
- £92,231 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Budgeting
- Annual leave
Quick apply
10d
Deputy Manager
Home Bargains —Thetford
- £34,551 a year
- Customer service
- Team management
- Retail management
- Store discount
- Annual leave
Quick apply
5d
Assistant Manager
Las Iguanas —Thetford
- Up to £32,000 a year
- Full-time
- Restaurant management
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
5d
Service Manager Assistant
Snelling Business Systems —Wymondham
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Annual leave
Quick apply
11d
Deputy Support Manager
Thera Trust —Harleston
- £31,825.42 a year
- Full-time
- Travel
- Leadership
- Annual leave
- Flexible schedule
10d
Assistant Product Manager
Crane Ltd. —Ipswich
- Full-time
- Data analysis skills
- Presentation skills
- Product management
Assistant Manager
Potro Lounge —Newmarket
- £33,200 - £36,000 a year
- Overtime
- Hospitality
- Casual dining restaurant
- Restaurant management
- Employee discount
Quick apply
Deputy General Service Manager
Sodexo —Sudbury
- £32,000 - £35,000 a year
- Full-time
- Continuous improvement
- Team management
- Training & development
- Free parking
- Employee assistance programme
Quick apply
10d
Assistant Pig Finishing Manager
Wayland Farms Ltd —Attleborough
- Full-time
- Management
- In-person
- Employee discount
- Gym membership
Quick apply
4d
Deputy General Manager
Pizza Express —Newmarket
- £32,400 - £34,000 a year
- Full-time
- Sales
- Customer service
- Restaurant management
- Employee discount
- Referral programme
Quick apply
Assistant Manager
Chestnut Group —Bury St. Edmunds
- Up to £34,000 a year
- Full-time
- Restaurant management
- Hotel
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
6h
RDC Assistant Manager
Gressingham Foods —Worlingworth
- Night shift
- Quality control
- Training & development
- Store discount
- Employee discount
Retail Deputy Manager
The Works —Swaffham
- Part-time
- Customer service
- Training & development
- Retail management
- Employee assistance programme
- Employee discount
Assistant Shop Manager - Wymondham
The Children's Society —Wymondham
- £18,691.89 a year
- Holidays
- Computer literacy
- Computer skills
- Retail management
Nursery Deputy Manager
Family First Nurseries —Bury St. Edmunds
- Up to £31,327.80 a year
- Full-time
- Management
- Medication administration
- Experience working with children
- Annual leave
- Employee discount
Quick apply
6d
Starbucks Assistant Manager
EG Group —Newmarket
- £14.20 an hour
- 8 hour shift
- Hospitality
- Inventory control
- Customer service
- Employee assistance programme
- Employee discount
5d
Applaud Coffee Assistant Manager
River Church Ipswich —Ipswich
- Up to £25,000 a year
- Full-time
- Serving
- Hospitality
- Supervising experience
- Employee discount
Assistant Shop Manager
Mind —Woodbridge
- £13.55 - £13.60 an hour
- Temporary
- Customer service
- Retail management
- Annual leave
- Employee assistance programme
3h
Private Client Tax Assistant Manager
Azets —Bury St. Edmunds
- Full-time
- Supervising experience
- Tax experience
Quick apply
Assistant Site Manager
BarrattDevelopments —Haverhill
- Customer service
- Team management
- Budgeting
12h

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Assistant Director of Customer and Housing Services

Havebury Homes
Bury St. Edmunds

Quick apply

Job details

Full-time
£92,231 a year
10 days ago

Benefits

Free flu jabs
Annual leave
Company pension
Car scheme

Qualifications

Fiscal management
Driving Licence
Stakeholder liaison
Compliance audits
Tenant engagement
Continuous improvement
Continuous improvement cycles oversight
Partnership building
Anti-social behaviour case management in housing
Operational strategy development
Budgeting
Leadership
Team motivation leadership
Corporate regulatory compliance oversight
Social housing management
Operations leadership experience

Full job description

We are looking for an Assistant Director of Customer Housing Services to join our Leadership Team at Havebury Homes, taking overall responsibility for our housing management functions including income, lettings, anti-social behaviour, estate management, supported housing, resident involvement and engagement, customer experience and complaints. You will lead, motivate and empower your teams to deliver outstanding, resident-centred services - ensuring compliance with all relevant regulatory and legislative requirements while actively contributing to the corporate development and strategic direction of the business. As a credible, values-driven leader, you will role model the behaviours and competencies that define our culture and inspire those around you to be the best they can be.

We own and manage c.8,000 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes.

Many of our roles come with options around home and office flexible working, as well as a generous annual leave allowance and other benefits.

Requirements

Outline of key responsibilities...

Play a significant and active role in setting and managing the strategic direction of Havebury Homes, establishing long-term and annual targets and driving their delivery across the business
Lead the delivery of excellent customer services to residents across approximately 8,500 homes, using customer insight, data and experience to inform strategic decision making and drive continuous service improvement
Provide visible, empowering leadership across a portfolio of housing and customer service teams including Customer Experience, Resident Engagement, Neighbourhood and Estates, Supported Housing, Allocations and Income - coaching, developing and holding teams accountable for high performance
Provide expert advice to the business on all housing and customer service matters, acting as the internal subject matter expert and a credible voice at leadership level
Lead the development and implementation of customer-facing strategies, ensuring a strong resident voice influences service design and improvement.
Drive a culture of performance and continuous improvement, ensuring KPIs and targets are met and that the right operating models are in place to deliver outstanding services
Act as the operational lead for legislative and regulatory compliance across relevant areas of responsibility, commissioning internal audits, identifying gaps and implementing effective action plans to ensure full compliance at all times

We are looking for someone who has...

A minimum of a Level 4 CIH qualification or willing to achieve this qualification
A thorough knowledge of the statutory and regulatory framework governing housing associations and the wider social housing sector, with the ability to translate this into effective operational delivery
Proven experience of leading multi-faceted operational teams, implementing relevant policies and procedures and driving high performance across a broad range of service areas
Strong budgetary and financial management skills, with the ability to manage resources effectively and deliver value for money across a complex portfolio of services
A track record of working across professional and stakeholder boundaries, building effective partnerships and influencing at a senior level both internally and externally
A full, valid UK driving licence and access to their own vehicle, as the role may require travel across our homes and other locations as needed

Benefits

In return, we are offering...

An annual salary of £92,231.00 plus a car allowance of £5,000 per annum
We are committed to providing a healthy work-life balance for employees and their families, as such we operate hybrid working conditions for some roles, from home and our office in Bury St Edmunds
Flexible working around a 37 hour week
Annual Leave - 28 days per year, (plus bank holidays) increasing to 32 days when you reach your 3rd year with us. To give greater flexibility around your holidays you can also buy, sell or carry over up to 5 days of annual leave each year
Pension – between 7% - 12% dependant on individual contribution
Life assurance - a payment of X3 your salary.
Annual Flu Jab - provided each winter to all employees.
Electric Vehicle salary sacrifice scheme - plus we currently have free electric charging points
Competitive medical cashback plan

At Havebury we operate a no closing date policy and evaluate candidates upon application. Therefore please apply without delay.

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.

Please ensure you fully answer the questions on the application form.

Quick apply

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assistant manager jobs in ixworth, sfk

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