Dispatcher Work, Jobs in Chilcompton, Som (with Salaries)

Patient Transport Liaison Officer (Yeovil Hospital)
EMED Group —Shepton Mallet
- £13.75 an hour
- Full-time
- Hospital
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Night Traffic Operator - 4on/4off
Maritime Transport —Bristol
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Coordinator
WessexME —Melksham
- £27,976 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Life insurance
- Referral programme
Quick apply
10d
Administrator Role (Customer Service and Dispatch Assistant)
ZigZag Education —Bristol
- From £29,036 a year
- Part-time
- Microsoft Excel
- Computer literacy
- Administrative experience
Quick apply
Dispatch Operative
Ruby & White Butchers —Bristol
- £13 - £14 an hour
- Full-time
- Microsoft Word
- Warehouse experience
- In-person
Quick apply
Scheduler
Sureserve —Weston-super-Mare
- £27,800 a year
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Transport Coordinator
Gist Limited —Portbury
- Up to £31,600 a year
- Night shift
- Microsoft Word
- Computer literacy
- Continuous improvement
- Annual leave
- Employee assistance programme
Operational Support Assistant
Langdons —Bridgwater
- £20,018.86 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
8d
Operation Controller - Ancillary - Avonmouth
Bristol Waste Company —Bristol
- £330,802.98 a year
- Full-time
- Hybrid work
- Word processing
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Call Handler
Arc Monitoring —Filton
- Part-time
- Data entry
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
Operations Controller - Days
Evri —Bristol
- £12.71 an hour
- Part-time
- Administrative experience
- Annual leave
Driver Line Executive
Novuna —Trowbridge
- Hybrid work
- Communication skills
2d
Dispatch Lead Picker and Nursery Team Leader – from £15 per hour...
Plants Galore —Yeovil
- £15 - £16 an hour
- Full-time
- Warehouse experience
- Free parking
Rental Service Supervisor – Full Time | Competitive Salary
Power Electrics —Bristol
- Full-time
- Electrical experience
- Continuous improvement
- Communication skills
Customer Services Executive
Glotech Repairs —Chippenham
- £22,000 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
Ambulance Dispatcher - Bristol
South Western Ambulance Service NHS Foundation Trust —Bristol
- £27,485 - £31,157 a year
- Overtime
- Typing
- Communication skills
- Free parking
- Annual leave
4d
Operations Support Agent (traffic)
FedEx EU —Bristol
- £14.02 an hour
- Part-time
- Customer service
- Communication skills
- Employee assistance programme
1d
Scheduler
Aaron Services —Weston-super-Mare
- £27,800 a year
- Full-time
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
3d
Hire Desk Controller
MGF —Avonmouth
- £28,000 a year
- Full-time
- CRM software
- Computer literacy
- Communication skills
- Annual leave
- Referral programme
Quick apply
Operations Controller 40
Evri —Bristol
- £12.71 an hour
- Full-time
- Administrative experience
- Annual leave

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Patient Transport Liaison Officer (Yeovil Hospital)

EMED Group -
Shepton Mallet

Quick apply

Job details

Full-time
£13.75 an hour
5 days ago

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Referral programme

Qualifications

Integration of care pathways
Driving Licence
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Transport scheduling
Communication skills
Hospital experience

Full job description

We have a fantastic opportunity for a Patient Transport Liaison Officer (PTLO) to join our team based at Yeovil Hospital.

Supporting Operational and the Call Centre Operations Team; the Patient Transport Liaison officer will provide on site support to the Control team by providing assistance and solutions to patient transport service delivery concerns and will act as the second point of escalation within the hospital for all patient transport related issues. This includes Co-ordination with Track and Triage, Occupational Therapists and Care teams to ensure the smooth planning and successful delivery of complex discharges and communicating with patients within the hospital setting to keep them updated with any details related to their Patient Transport Service Bookings.

This is a full time, permanent position working 42.5 hours per week (Monday to Friday - 10.00-19.00).

Hourly Rate: £13.75 per hour

Main Purpose of the Role

Maximising patient movement in and out of healthcare - utilising the full capacity of the resources
Work alongside Trusts, control staff, road staff and site teams to deliver effective communication
Patient care is crucial and should be made a priority
To provide solutions and support with a professional approach to difficult situations
Answering all enquiries escalation of patient transport service bookings.
Attend trust bed meetings in order to feedback pertinent information regarding imminent Patient Transport demands for the coming day.
To act as second point of escalation after CCO for all service users in order to provide clear and concise updates regarding any issue being escalated. This applies to all service users.

Duties and Responsibilities include

Work with EMED Controllers to deliver the requirements of the day to successfully transfer patients with the allocated resources and deploy crews accordingly to patients mobilities in a timely manner.
Communication between the trust and site teams - to determine if patients are ready to travel, can travel together etc. ensuring safe working practices relating to user care.
To liaise with control and monitor Cleric Booking System throughout the day to ensure smooth delivery of service for all users and reduce delays.
Liaise with control regarding any new and pertinent information that comes available in relation to patients and patient transport bookings including to amend notes on Cleric Booking System to ensure all information held is up to date.
Assist with assessments of properties as and when required - uploading information to systems for future information, liaise with site teams.
Act as representative of EMED to liaise with patients at hospital who are experiencing issues or delays on the day of travel to ensure that regular updates are given where required.
Support improvement of the service within the hospital setting by providing regular feedback of any obstacles to achieving appropriate service delivery.
To Act as escalation for controllers in the event that they are unable to communicate ETAs/Delays/Queries to any department within the hospital.
Assist Crews at Hospital Site as and when required to ensure safe and timely service delivery.
To support the control team in establishing order of priority as and when required by liaising with Site Teams at the hospital.
To complete 3rd manning journeys, completing patient feedback and vehicle/staff/site audits.
Be a key figure in relaying information from within the hospital in the event of serious incidents.
Supporting with patient journeys when required

To be considered as a PTLO, you will need to have:

Commitment to patient care.
Experience of working in a healthcare / hospital setting.
Thorough working knowledge of Non-Emergency Patient Transport services.
The ability to plan and prioritise own workload.
Excellent communication skills – verbal and written – with the ability to explain decisions made.
Ability to make decisions based on impact assessment.
The ability to build effective relationships using influencing skills with key stakeholders
A full, manual UK driving licence with less than 6 penalty points

What benefits can you expect?

Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
24/7 online/telephone GP Consultation and access to prescriptions.
2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
Access to mental health consultations.
Access to physiotherapy consultations.
Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
Financial guidance re retirement planning, tax savings and state benefits.
Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
Refer a Friend recruitment incentive scheme with financial rewards.
The EMED foundation, to provide support to colleagues and our local communities.
Paid holiday entitlement.
Pension Scheme.
Blue Light Card.
Uniform provided.
EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
Flu vaccination (through an internal campaign in Autumn/Winter).

Our Values

Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

Agile – We listen, learn, and adapt to improve the business, each other, and ourselves.

Reliable – We do what we say we will do; we take responsibility, and we behave with integrity.

Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions. We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.

EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.

Quick apply

Refine Your Search

dispatcher jobs in chilcompton, som

Patient Transport Liaison Officer (Yeovil Hospital)

Night Traffic Operator - 4on/4off

Coordinator

Administrator Role (Customer Service and Dispatch Assistant)

Dispatch Operative

Scheduler

Transport Coordinator

Operational Support Assistant

Operation Controller - Ancillary - Avonmouth

Call Handler

Operations Controller - Days

Driver Line Executive

Dispatch Lead Picker and Nursery Team Leader – from £15 per hour...

Rental Service Supervisor – Full Time | Competitive Salary

Customer Services Executive

Ambulance Dispatcher - Bristol

Operations Support Agent (traffic)

Scheduler

Hire Desk Controller

Operations Controller 40

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