Customer solution engineer Work, Jobs in Dundee, Dnd (with Salaries)

IT Support Engineer
Eurolaser technologies —Dundee
- £2,000 - £2,500 a month
- Weekend availability
- Computer Science
- Customer service
- Windows
Quick apply
12d
Junior Software Engineer
NCR Atleos —Dundee
- Computer Science
- Engineering
- C++
Quick apply
Dual Fuel Commercial Metering Engineer
Yü Group —Dundee
- £43,260 a year
- Weekend availability
- Annual leave
- Employee assistance programme
Quick apply
Dual Fuel Engineer
Aaron Services —Dundee
- £39,923 - £41,571 a year
- Full-time
- Remote
- Driving
- Annual leave
- Employee assistance programme
7d
Field Service Area Controller (Dispatcher) or Trainee
TSG UK Solutions Ltd —Longforgan
- £28,315 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Trainee Wind Turbine Technician
Gael Energy —Newburgh
- From £22,500 a year
- Full-time
- Engineering
- Travel
- In-person
Quick apply
11d
Calibration Technician
Baker Hughes —Montrose
- Full-time
- Engineering
- Laboratory experience
- Microsoft Office
- Life insurance
Senior Process Technician
Smiths Interconnect —Dundee
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Presentation skills
Quick apply
Foreman - Overhead Lines
Balfour Beatty —Dundee
- Hybrid work
- Driving
- Travel
- Communication skills
- Annual leave
Plumbing Engineer
MetroRod Ltd —Dundee
- £13 - £16 an hour
- Overtime
- Plumbing
Quick apply
6d
Health, Safety and Wellbeing Advisor
Balfour Beatty —Dundee
- Hybrid work
- Project management
- No degree
- Construction experience
- Annual leave
6d
Mechanical Services Technician - Energy and Engineering, Perth
Perth and Kinross Council —Perth
- £38,310 - £42,252 a year
- Hybrid work
- AutoCAD
- Military
- Engineering
- Annual leave
8d
Manufacturing Engineer
Raytheon —Glenrothes
- Full-time
- Hybrid work
- Presentation skills
- School
- Relocation assistance
- Sick pay
Senior Environmental Sustainability Advisor
Balfour Beatty —Dundee
- Hybrid work
- Leadership
- Annual leave
Flexibility Markets Analyst
SSE —Perth
- £44,000 - £65,900 a year
- Full-time
- Microsoft Excel
- Customer service
- Data analysis skills
- Employee discount
1d
Fixed Wire Tester (Out of Hours)
ISS Facility Services —Perth
- £36,000 - £38,000 a year
- Maintenance
- Organisational skills
- In-person
Quick apply
Manufacturing Engineer
Rexroth —Glenrothes
- Full-time
- AutoCAD
- Microsoft Office
- Assembly
- Employee discount
Quick apply
Senior ES Advisor
Balfour Beatty —Dundee
- Hybrid work
- Annual leave
Civil Design/Owner's Engineer
SSE —Perth
- £57,150 - £68,295 a year
- Full-time
- Customer service
- Microsoft Office
- Project management
- Employee discount
Electrical Test Engineer - Perth
City Facilities Management (UK) —Perth
- Full-time
- Contracts
- Communication skills
- Annual leave

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customer solution engineer jobs near dundee, dnd

IT Support Engineer

Eurolaser technologies
Dundee

Quick apply

Job details

Fixed term contract
£2,000 - £2,500 a month
12 days ago

Qualifications

Desktop support
Operating systems
Computer Science
MCP
Customer service
Windows
Microsoft Office
Bachelor's degree
Computer hardware
Remote access software
Mac OS
IT
Active Directory
CompTIA A+

Full job description

BAND 1 JOB DESCRIPTION Job Description The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 1-2 years’ experience in Windows Desktop support. Position Responsibilities and Functions a. Provide first/second level contact and problem resolution for customer issues. b. Work with Third Party Vendors to remediate complex AV issues as needed. c. Provide timely communication on issue status and resolution. d. Maintain ticket updates for all reported incidents. e. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f. Should have basic knowledge of Mac operating system, to support Apple pc users. g. Install, upgrade, support and troubleshoot for printers, computer hardware. h. Performs general preventative maintenance tasks on computers, laptops, printers. i. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l. his position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. 1. Candidate Required Minimum Qualifications and Skills a) Bachelor’s degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months’ years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA’s. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. Willing to work off-hours and weekends when required for projects or emergency support. In addition, the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Pay: £2,000.00-£2,500.00 per month

Work Location: In person

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Refine Your Search

customer solution engineer jobs in dundee, dnd

IT Support Engineer

Junior Software Engineer

Dual Fuel Commercial Metering Engineer

Dual Fuel Engineer

Field Service Area Controller (Dispatcher) or Trainee

Trainee Wind Turbine Technician

Calibration Technician

Senior Process Technician

Foreman - Overhead Lines

Plumbing Engineer

Health, Safety and Wellbeing Advisor

Mechanical Services Technician - Energy and Engineering, Perth

Manufacturing Engineer

Senior Environmental Sustainability Advisor

Flexibility Markets Analyst

Fixed Wire Tester (Out of Hours)

Manufacturing Engineer

Senior ES Advisor

Civil Design/Owner's Engineer

Electrical Test Engineer - Perth

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