1st line support engineer Work, Jobs in Walthamstow, Gtl (with Salaries)

1st Line Support Engineer
Avrion Networks —Potters Bar
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
11d
IT Support Engineer (1st to 2nd Line Progression)
3Gi Technology Ltd —Brentwood
- £28,000 - £32,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Sick pay
Quick apply
3d
IT 1st Line Support Engineer
Aventum Group —London
- Full-time
- Hybrid work
- Azure
- Customer service
- Travel
First Line Service Desk Analyst
T-Tech —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
Quick apply
2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
Workplace IT Support Engineer
CUBE —London
- Full-time
- Hybrid work
- Salesforce
- Windows
- SharePoint
Senior IT Engineer (Information Security Focus)
The Keyholding Company —London
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- IT
- Work from home
- Employee assistance programme
Quick apply
1st/ 2nd IT Support Engineer
Tech Access Ltd —London
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
- Work from home
Quick apply
Service Desk Engineer [Desk & Field]
Lyon Managed Services Limited —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- IT
- Annual leave
Quick apply
5d
Onsite Engineer
Cardonet —London
- Microsoft Office
- IT
- In-person
- Referral programme
IT 2nd Line Service & Support Engineer
LSEC —London
- £27,597 - £32,795 a year
- University
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
Modern Workplace Engineer
Aspire Technology Solutions —London
- £26,000 - £34,000 a year
- Full-time
- Travel
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
IT Support Analyst – Client Services & Monitoring
GroupNexus —Hampstead
- Windows
- Project management
- Agile
Field Services Engineer
Synergy Associates —London
- £52,000 - £55,000 a year
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
Quick apply
IT Automation Engineer
National Westminster Bank PLC —London
- £56,720 - £85,080 a year
- Full-time
- Hybrid work
- Java
- AWS
- JavaScript
- Annual leave
5d
NOC 3rd Line Technical Team Leader
Boxxe Group —Hemel Hempstead
- Analysis skills
- Communication skills
Senior TechOps Generalist
Octopus Energy Group —London
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply
Senior Data Scientist - (Clinical Trial Recruitment)
Our Future Health —London
- From £75,000 a year
- Full-time
- Hybrid work
- SQL
- IT
- Python
- Employee assistance programme
- Referral programme
Quick apply
Principal Platform Engineer
Leonardo UK Ltd —London
- £60,000 - £71,400 a year
- Full-time
- Hybrid work
- Windows
- Mentoring
- SharePoint
- Flexible schedule
- Referral programme
Senior IT Engineer
SCS Railways —London
- Azure
- Continuous improvement
- Scripting
4d

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1st Line Support Engineer

Avrion Networks
Potters Bar

Quick apply

Job details

Permanent | Full-time
11 days ago

Qualifications

Microsoft Windows Server
Microsoft Powerpoint
Microsoft Word
Desktop support
Cloud infrastructure
Driving Licence
Microsoft Excel
Azure
Operating systems
Software troubleshooting
Google Cloud Platform
Windows
Microsoft Office
Firewall
DHCP
AWS
VoIP
Computer hardware
IT support
Computer networking
DNS
Organisational skills
Mac OS
VMWare
Communication skills
Active Directory
Network Security
VPN

Full job description

Overview

We are seeking a dedicated and technically skilled First Line Support Engineer to join our dynamic IT team. This role offers an excellent opportunity to provide comprehensive technical assistance to our clients and internal teams, ensuring smooth operation of hardware and software systems. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a solid understanding of various operating systems and networking concepts. This is a paid position suitable for individuals eager to develop their expertise in a fast-paced technology environment. Driving license is required.

Responsibilities

Provide technical support and troubleshooting assistance across a range of hardware and software platforms, including Windows server administration, Active Directory and Exchange
Resolve issues related to computer hardware, desktop support, network connectivity, VPNs, firewalls, and other IT infrastructure components.
Assist users with software problems involving Microsoft Office applications, DNS, VPN, DHCP and MacOS and other enterprise tools.
Manage help desk tickets efficiently using tools ensuring timely resolution of user queries.
Support network configurations including setup and maintenance.
Diagnose and resolve connectivity issues
Collaborate with cross-functional teams to escalate complex problems and ensure prompt resolution.
Document support activities accurately and maintain detailed records of troubleshooting steps.
Contribute to the continuous improvement of support processes by sharing insights and best practices.
Maintain up-to-date knowledge of emerging technologies relevant to IT support.

Skills

Proven experience in computer networking, software troubleshooting, and IT support roles.
Strong understanding of operating systems including Windows, macOS..
Experience of Cloud Infrastructure including MS Azure, Amazon AWS and Google Cloud
Proficiency in supporting desktop support tasks such as hardware repairs and configuration.
Familiarity with security protocols involving VPNs, firewalls, and network security measures.
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.
Proven expertise deploying Office 365 technologies and all administration.
Knowledge of Microsoft Office suite (Word, Excel, PowerPoint) for documentation purposes.
Experience configuring routers, switches and firewalls with a good understanding and ability to troubleshoot computer hardware issues effectively.
Working knowledge of current back-up technologies, including Veeam and Datto - would be beneficial
Basic understanding of VMware and VoIP technologies (knowledge of 3CX and Teams would be helpful)
Strong organisational skills with the ability to prioritise multiple tasks effectively.
Excellent communication skills with the ability to communicate confidently to large audiences and explain concepts and details in a way all clients can understand.
This role offers an engaging environment for those passionate about technology support services. Candidates should demonstrate a proactive, positive approach towards problem-solving while maintaining high standards of customer service.

Work Location: In person

Quick apply

Refine Your Search

1st line support engineer jobs in walthamstow, gtl

1st Line Support Engineer

IT Support Engineer (1st to 2nd Line Progression)

IT 1st Line Support Engineer

First Line Service Desk Analyst

2nd Line Helpdesk Engineer - Basildon or Yateley Office

Workplace IT Support Engineer

Senior IT Engineer (Information Security Focus)

1st/ 2nd IT Support Engineer

Service Desk Engineer [Desk & Field]

Onsite Engineer

IT 2nd Line Service & Support Engineer

Modern Workplace Engineer

IT Support Analyst – Client Services & Monitoring

Field Services Engineer

IT Automation Engineer

NOC 3rd Line Technical Team Leader

Senior TechOps Generalist

Senior Data Scientist - (Clinical Trial Recruitment)

Principal Platform Engineer

Senior IT Engineer

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