It support engineer Work, Jobs in Latchford, Chs (with Salaries)

IT Support Engineer
Eurolaser technologies —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Senior IT Support Specialist / Project Engineer MSP
Equasys —Warrington
- £42,000 - £50,000 a year
- Full-time
- Travel
- Mentoring
- Communication skills
- Free parking
- Paid training
Quick apply
4d
IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Technical Support Engineer
Scorpion Automotive —Chorley
- From £26,300 a year
- Full-time
- Mentoring
- Computer networking
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Desktop Engineer
Teleperformance —Manchester
- £27,162.49 a year
- Microsoft Outlook
- Continuous improvement
- SharePoint
5d
ITS Support Engineer I, IT Services
Amazon UK Services Ltd. —Manchester
- Full-time
- Computer Science
- English
- Analysis skills
5d
IT Service Desk Analyst
Stagecoach —Stockport
- Full-time
- Computer networking
- Employee discount
6d
EUC Engineer
CGI —Manchester
- Full-time
- Continuous improvement
- Communication skills
Quick apply
Remote Support Engineer – Night Shift
Schneider Electric —Warrington
- Full-time
- Computer literacy
- Engineering
- Data analysis skills
- Annual leave
Application Support Engineer
Zenith —Altrincham
- £30,000 - £36,000 a year
- Agile
- Communication skills
- Free parking
- Annual leave
Enterprise Service Desk Engineer
Zen Internet —Rochdale
- From £30,000 a year
- Overtime
- Hybrid work
- Communication skills
- Employee discount
- Sick pay
Quick apply
IT Service Desk/Site Engineer
JN Bentley —Manchester
- Full-time
- Customer service
- Travel
- In-person
Quick apply
Windows Support Engineer - 3rd Line
NewPrinces Group —Liverpool
- Azure
- Customer service
- Analysis skills
- Annual leave
- Work from home
5d
Deskside Engineer
Survitec Group Limited —Birkenhead
- Full-time
- Communication skills
- Employee assistance programme
5d
CS Tech Support Engineer
Samsung —Manchester
- Full-time
- Hybrid work
- Training & development
- Communication skills
- Employee discount
- Sick pay
6d
End User Support Engineer I
Arch Capital Group Ltd. —Manchester
- Full-time
- Windows
- Bachelor's degree
- No degree
Service Desk Engineer
Causeway Technologies —Birkenhead
- Hybrid work
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Technical Support Engineer – Lab Informatics
Agilent Technologies LDA UK Limited —Cheadle
- Full-time
- Doctoral degree
- Laboratory experience
- Master's degree
12d
3rd Line Support Engineer SME - FTC
PXC —Salford Quays
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Product Support Specialist - Tech
Moody's —Manchester
- Computer Science
- Analysis skills
- Bachelor's degree
2d

I want to receive the latest job alerts for it support engineer in latchford, chs

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Engineer

Eurolaser technologies
Chester

Quick apply

Job details

Temporary
£2,000 - £2,500 a month

Qualifications

Microsoft Word
Technical troubleshooting
Desktop support
Driving Licence
System administration
Computer repair
Microsoft Outlook
Incident queue management
Ticket management
English
Microsoft Office Suite
Computer hardware
Network Protocols
Routing protocols
Technical support incident logging
Computer networking
ServiceNow
IT
Customer support
Customer interaction
Application support
Fault diagnosis and repair
Network engineering
Communication skills
Mobile devices

Full job description

Desk side Level 2 Role (Desktop Technician)

This position assists staff with technical support of desktopPCs/Laptops, applications, and related technology, along with providing a high level of customer satisfaction. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.

· Must have a full UK driving licence and willing to travel.

Main Responsibilities include:

§ Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity.

§ Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement

§ To provide infrastructure administration functions

§ Providing on-site cover as part of a shift arrangement

§ Support inline with contracted business working hours

§ Provide site support in remote offices when required

§ Being prepared to work out of hours when required

§ Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities

§ Taking ownership of issues through to resolution on all appropriate requests

§ Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information

§ Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service

§ Providing daily ticket updates to ensure users are fully updated on updates

§ Move equipment associated with service requests, inline with health and safety guidelines

§ Performing asset inventory activities as needed

§ End user training and guidance on the use of hardware and software

§ Recommends and / or performs upgrades to end user devices

§ This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork

§ Performs other duties as assigned

Technical Skills:

§ Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc.

§ Strong technical skills in Microsoft Windows 10, Office 365, Teams, Google, Service Now and other well known applications

§ Administration experience of MS Active Directory users & groups, policies, and management concepts

§ Effective communication by Engineer in English and local languages is mandatory

Business Skills:

§ Ability to interact with customers to ensure that the service is polite, efficient, and responsive service is provided

§ A self-starter with ability to work on their own initiative

To work through issues analytically to a successful conclusion
An individual with a minimum of 3 year’s experience

Desired Experience:

§ At least 4+ years of experience in the field or in a related area required

§ Prior experience on Desktops, Workstations, Notebooks and Printers

§ Collaboration experience including remote control of PCs and video conferencing knowledge

§ Deliverables to include ensuring the proper levels of run and maintain support and hands-on assistance for IT infrastructure projects /upgrades (workstations)

§ Strong Microsoft Office skills (Outlook, Word, and Excel)

§ Thorough understanding of Outlook's calendaring tool. Teams workings.

§ Strong customer service skills

§ Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels

§ Strong written and verbal communication skills (English being the local language)

§ Must be detail oriented and self-motivating

§ Background security check required

Pay: £2,000.00-£2,500.00 per month

Work Location: In person

Quick apply

Refine Your Search

it support engineer jobs in latchford, chs

IT Support Engineer

Senior IT Support Specialist / Project Engineer MSP

IT Support Engineer (1st Line)

Technical Support Engineer

Desktop Engineer

ITS Support Engineer I, IT Services

IT Service Desk Analyst

EUC Engineer

Remote Support Engineer – Night Shift

Application Support Engineer

Enterprise Service Desk Engineer

IT Service Desk/Site Engineer

Windows Support Engineer - 3rd Line

Deskside Engineer

CS Tech Support Engineer

End User Support Engineer I

Service Desk Engineer

Technical Support Engineer – Lab Informatics

3rd Line Support Engineer SME - FTC

Product Support Specialist - Tech

I want to receive the latest job alerts for it support engineer in latchford, chs

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected