Associate manager Work, Jobs in Tonypandy, Rct (with Salaries)

Delivery Station Liaison Agent
Amazon UK Services Ltd. —Kenfig
- Full-time
- Customer service
- English
- Administrative experience
Sales Associate
Belstaff —Bridgend
Quick apply
Digital Assessment Communications Associate Manager
International Baccalaureate —Cardiff
- £41,000 - £43,000 a year
- Full-time
- Hybrid work
- School
11h
Project Associate
ICON Plc —Swansea
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Bachelor's degree
- Organisational skills
- Employee assistance programme
1d
Retail Sales Advisor - Cardiff
Oak Furnitureland —Cardiff
- £48,300 - £53,950 a year
- Full-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
2d
Sales Associate
Ernest Jones —Cardiff
- £12.71 an hour
- Part-time
- Employee discount
Business Development Sales Representative (f/m/d)
Ecolab Inc. —Llantrisant
- Full-time
- Sales
- Salesforce
- Presentation skills
Recoveries Associate
Motonovo Finance —Cardiff
- Full-time
- Hybrid work
- Employee assistance programme
2d
Area Manager, Amazon Logistics
Amazon UK Services Ltd. —Cardiff
- Full-time
- English
- Master's degree
- Continuous improvement
5d
Customer Subscriptions Associate
Future Publishing —Cardiff
- £28,000 - £29,000 a year
- Hybrid work
- Continuous improvement
- Organisational skills
- Time management
- Referral programme
Quick apply
Product Manager - Atamis
Banyan Software —Cardiff
- Writing skills
- Product management
- Software development
Quick apply
9d
Associate (Roads)
WSP —Cardiff
- Part-time
- Hybrid work
- Leadership
- Flexitime
- Work from home
DevOps Associate Manager
ASSA ABLOY —Cardiff
- DevOps
- Engineering
- Analysis skills
- Annual leave
14d
Senior Workplace Health and Safety Manager
Amazon UK Services Ltd. —Swansea
- Full-time
- English
- Continuous improvement
- Team management
2d
Project Controls Manager - Associate Director
Turner & Townsend —Cardiff
- Full-time
- Project management
- Team management
- Mentoring
Quick apply
1d
Associate Quality Assurance Test Analyst
Office for National Statistics —Newport
- £28,138 - £32,953 a year
- Part-time
- Hybrid work
- Computer literacy
- Presentation skills
- Computer skills
2d
Healthcare Science Clinical Lead for Workforce Transformation MPRTD
Health Education and Improvement Wales —Cardiff
- £58,379 - £65,723 a year
- Full-time
- Training & development
2d
Quote Executive (Level II)
PCI Pharma Services —Tredegar
- Full-time
- Hybrid work
- Time management
- Annual leave
- Employee assistance programme
Audiology Associate Practitioner
Swansea Bay University Health Board —Swansea
- £28,819 - £31,626 a year
- Full-time
- Analysis skills
- University
- Communication skills
5d
Associate Cost Manager (Infrastructure Consultancy)
AECOM —Cardiff
- Full-time
- Hybrid work
- Engineering
- Contracts
- Construction experience

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Delivery Station Liaison Agent

Amazon UK Services Ltd. -
Kenfig

Apply Now

Job details

Full-time

Qualifications

Customer service
Supply chain
Logistics
English
Administrative experience

Full job description

DESCRIPTION

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly.

Key job responsibilities

Place outbound calls to customers
Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed
Keep daily, weekly and monthly records of progress with customer queries
Follow Standard Operating Procedures and keep customer data secure
Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

Working hours are either Wednesday to Saturday 10:00 AM - 8:45 PM or Sunday to Wednesday 10:00 AM - 8:45 PM.

This job is limited until mid July 2027.

About the team
Our Delivery Service Liaison or DSL team helps customers with last-mile deliveries. Ultimately, our goal is to get parcels to our customers in case of errors or failed deliveries. Our team helps with actions like facilitating same-day redelivery or investigating cases when drivers can’t find an address. We're based in last-mile delivery sites across the world, allowing us to work closely with our delivery station colleagues and partners.

DSL agents have both customer service and logistics expertise and partner with multiple Amazon teams. Some of us are also managers who support regions and countries. We work together with one common aim: to get parcels into customers' hands.

BASIC QUALIFICATIONS

Knowledge of advanced English at CEFR level B2/C1
Relevant experience of dealing with customer queries via phone and email
Relevant experience in an administrative support role involving collaboration with internal or external teams
Relevant experience of solving problems whether related to customer queries or internal process issues

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Experience in communicating with senior colleagues
Professional experience in a fast-paced environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

associate manager jobs in tonypandy, rct

Delivery Station Liaison Agent

Sales Associate

Digital Assessment Communications Associate Manager

Project Associate

Retail Sales Advisor - Cardiff

Sales Associate

Business Development Sales Representative (f/m/d)

Recoveries Associate

Area Manager, Amazon Logistics

Customer Subscriptions Associate

Product Manager - Atamis

Associate (Roads)

DevOps Associate Manager

Senior Workplace Health and Safety Manager

Project Controls Manager - Associate Director

Associate Quality Assurance Test Analyst

Healthcare Science Clinical Lead for Workforce Transformation MPRTD

Quote Executive (Level II)

Audiology Associate Practitioner

Associate Cost Manager (Infrastructure Consultancy)

I want to receive the latest job alerts for associate manager in tonypandy, rct

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