Amazon force Work, Jobs in London, Eng (with Salaries)

Senior Operations Manager, Artificial General Intelligence Data Services
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- Full-time
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Scope AI —London
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Quick apply
Principal Product Engineer
Zapp —London
- £135,000 - £175,000 a year
- Full-time
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Fabric Technician
ABM UK —Dartford
- £34,000 - £38,000 a year
- Full-time
- Customer service
- HVAC
- Communication skills
- Employee discount
Quick apply
Multiskilled Mechanical Engineer
ABM UK —Tilbury
- Full-time
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Delivery Consultant (DevOps), Professional Services, UK NatSec, WWPS
AWS EMEA SARL (UK Branch) —London
- Full-time
- Military
- DevOps
- AWS
Principal Accessibility Specialist, Amazon Experiences and Upskilling
Amazon UK Services Ltd. —London
- Full-time
- Project management
- Bachelor's degree
- JavaScript
Finance Assistant
PSTAX —Erith
- Full-time
- Data entry
- Communication skills
- Free parking
- Flexible schedule
Quick apply
8d
Sales Support Coodinator Amazon - 6 Month FTC
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- Full-time
- Computer literacy
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Systems Lead
Canon —London
- £61,908 - £74,588 a year
- Full-time
- Hybrid work
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Forklift Driver
ABM UK —Dartford
- Full-time
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Principal Product Engineer, React Native
Zapp —London
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New Business & Relationships Manager
Adelphoi Music —London
- £30,000 - £35,000 a year
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Liberty Global —London
- Full-time
- English
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Senior Operations Manager, Artificial General Intelligence Data Services

Evi Technologies Limited -
London

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Job details

Full-time

Qualifications

Economics
Microsoft Excel
Data mining
Engineering
Business analysis
Data analysis skills
Tableau
Master's degree
SQL
Profit & loss
Six Sigma
Analysis skills
Bachelor's degree
Root cause analysis
Quantitative analysis
AI
Python

Full job description

DESCRIPTION

The Senior Operations Manager owns the operational excellence of our site in London site within AGI Data Services. Leading a multi-layered organization of 200+ data associates, this role demands a leader who combines strategic vision with relentless execution, someone who can simultaneously architect the future state of site operations while delivering flawless daily execution against challenging SLAs. This is not a maintenance role. The successful candidate will challenge the status quo, eliminate inefficiency, raise the performance ceiling, and leave the operation materially stronger than they found it. This role requires comfort with ambiguity, the ability to context-switch between strategic planning and tactical problem-solving, and the judgment to know which mode a situation demands. Regular engagement with senior leadership on strategy, risk, and performance is expected.

Key job responsibilities

Own the end-to-end operational P&L for our site in London, driving measurable improvements in cost-per-unit economics while maintaining or exceeding quality SLAs across all active programs.
Drive workforce planning in partnership with Finance, aligning labor capacity models to demand forecasts managing flex strategies (overtime, cross-training, temporary labor) to maintain SLA compliance during volume fluctuations.
Define and execute a multi-year operational strategy for Data Services at the site, anticipating shifts in program volume, automation adoption, and workforce composition, proactively positioning the site to absorb new workstreams.
Lead cross-functional initiatives with Engineering, Product, and Program teams to define tooling requirements, influence product roadmaps based on operational friction data, and validate feature releases through structured UAT processes.
Own the site's quality ecosystem, establishing closed-loop mechanisms where defect root causes are identified within 24 hours, corrective actions are implemented within one sprint cycle, and systemic patterns are escalated with data-backed proposals to Engineering and Product teams.
Architect scalable processes that reduce dependency on headcount growth, leveraging automation, tooling improvements, and workflow redesign to deliver throughput gains quarter over quarter without proportional cost increases.
Build and lead a high-performing leadership team (Operations Managers, Team Managers), setting differentiated performance expectations, calibrating talent rigorously, and maintaining a ready-now succession pipeline for all critical roles.
Champion a data-driven culture where every operational decision is grounded in statistical analysis, A/B testing of process changes is standard practice, and anecdotal reasoning is challenged.
Build and sustain an engagement model that delivers measurable year-over-year improvement in associate retention and engagement scores, with specific interventions tied to root-cause analysis of attrition drivers rather than generic culture programs.
Serve as the site’s executive voice to senior leadership, translating operational data into strategic narratives, owning regular business review inputs, drafting strategic papers for director-level decision forums, and proactively surfacing risks with mitigation plans rather than reactive escalations.
Operate as a force multiplier across the cluster, sharing best practices, standardizing processes across sites, and contributing to org-wide mechanisms that raise the performance ceiling for peer sites.

BASIC QUALIFICATIONS

Bachelor's degree in econometrics, statistics, industrial engineering, operations research, optimization, data mining, analytics, or equivalent quantitative field
Experience as an acting operations manager, or experience managing large teams across multiple locations and languages
Experience with P&L responsibility and delivering strong financial results
Experience in creating process improvements with automation and analysis, or experience communicating results to senior leadership
Experience in capacity planning, operations planning, business analysis or similar
Experience building and effectively executing a strategy from the ground up, including designing roadmaps to drive incremental progress towards long-term vision and goals

PREFERRED QUALIFICATIONS

Master's degree or above in operations research, applied mathematics, theoretical computer science, or equivalent, or experience applying quantitative analysis to solve business problems and making data-driven business decisions
Experience with Six Sigma, lean manufacturing, or experience in reliability/maintenance environments
Experience with automation and any version control tools, or experience that includes strong analytical skills, attention to detail, and effective communication abilities
Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python
Experience working in a matrixed environment, influencing strategy, and achieving goals by working across the organization
• Experience in AI/ML data operations, speech or language data services, or annotation and labeling operations.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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amazon force jobs in london, eng

Senior Operations Manager, Artificial General Intelligence Data Services

Technical Lead

Principal Product Engineer

Fabric Technician

Multiskilled Mechanical Engineer

Delivery Consultant (DevOps), Professional Services, UK NatSec, WWPS

Principal Accessibility Specialist, Amazon Experiences and Upskilling

Finance Assistant

Sales Support Coodinator Amazon - 6 Month FTC

Systems Lead

Forklift Driver

Principal Product Engineer, React Native

New Business & Relationships Manager

Senior Manager, B2B Beyond Core

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