Software Work, Jobs in Hayling Island Po11 (with Salaries)

1st Line IT Support Engineer
Fentons Business IT Solutions —Littlehampton
- £23,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Work from home
- Referral programme
Quick apply
4d
IT Service Desk Analyst
BTL IT Solutions Ltd. —East Cowes
- £26,000 - £29,000 a year
- Full-time
- Windows
- In-person
- Free parking
Quick apply
8d
Trainee IT Consultant (Business and Finance)
Innovate Tax —Bognor Regis
- Full-time
- Oracle
- No experience needed
- Travel
- Annual leave
- Employee assistance programme
Apprentice IT Consultant (Business and Finance)
Innovate Tax —Bognor Regis
- Full-time
- Oracle
- No experience needed
- Travel
- Annual leave
- Employee assistance programme
Clinical Systems Engineer - IT Service Desk & Support
IWT PHU Single Corporate Service —Newport
- £32,073 - £39,043 a year
- Customer service
- No degree
- IT
Quick apply
Software Engineer (Control Systems)
SubSea Craft —Portsmouth
- £40,000 - £60,000 a year
- Full-time
- Computer Science
- C++
- Software development
- Annual leave
UI/UX Engineer
LiveLink —Havant
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- JavaScript
- Communication skills
- HTML
Quick apply
GPS Data Insights Specialist Placement (12 Month Fixed Term Contract)
CooperVision —Southampton
- Full-time
- Hybrid work
- Oracle
- Continuous improvement
- Organisational skills
Software Engineer
Linnworks —Chichester
- Remote
- Management
- Mentoring
- Employee assistance programme
- Life insurance
7d
Data Transfer Coordinator – Clean Water Framework
Cappagh Group of Companies —Havant
- From £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
14d
Platform Engineer
SubSea Craft —Portsmouth
- £40,000 - £60,000 a year
- Full-time
- Computer Science
- C++
- No degree
- Annual leave
Strategic Intelligence Analyst (Adult Social Care)
Southampton City Council —Southampton
- £41,771 - £46,141 a year
- Full-time
- Microsoft Office
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
3h
Aerospace Engineer (Software Focused)
LiveLink —Havant
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Master's degree
Quick apply
Software Test Lead
ALTEN —Portsmouth
- £55,000 - £70,000 a year
- Full-time
- Hybrid work
- Computer Science
- Military
- Engineering
- Employee assistance programme
- Life insurance
Quick apply
IT Operations Analyst - The Vision Centre
CooperVision —Southampton
- Full-time
- Customer service
- Windows
- Microsoft Office
12d
Software Degree Apprentice
Saab —Fareham
- Computer literacy
- English
- Windows
Software Engineer
Robosys Automation Ltd. —Southampton
- £35,000 - £45,000 a year
- Full-time
- Azure
- Bachelor's degree
- Software development
- Free parking
- Sick pay
Quick apply
6d
Software Engineer
PODos —Freshwater
- Full-time
- Computer Science
- Engineering
- SQL
2nd Line Technical Analyst
Xerox —Southampton
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
Business Analyst
Thaikelavi Business Technology Solutions Ltd —Southampton
- £40,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexitime
- Sick pay
Quick apply
3d

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1st Line IT Support Engineer

Fentons Business IT Solutions
Littlehampton

Quick apply

Job details

Permanent | Full-time
£23,000 - £28,000 a year
4 days ago

Benefits

Casual dress
Additional leave
Company pension
Work from home
Company events
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Outlook
Customer service
Windows
IT support
Customer relationship management
Computer networking
Communication skills
Active Directory

Full job description

1st Line IT Support Engineer – £23,000–£28,000 | Sussex | Work from Home

Location: Littlehampton, West Sussex (Hybrid: Home, Office, Client Sites)

Job Type: Full-time, Permanent (37.5 hours/week, rota between 8:00am – 5:30pm)

About Us
Fentons Business IT Solutions is a leading Managed IT Service Provider supporting clients across Sussex, Kent, and Hampshire since 2007. We pride ourselves on delivering a premium support experience and building long-term client relationships.

The Role
As a 1st Line IT Support Engineer, you will be the first point of contact for our clients, providing friendly, professional, and efficient IT support. You will resolve common technical issues, log and triage tickets accurately, and escalate more complex problems to senior engineers when required.

You will play a key role in delivering an excellent client experience and ensuring issues are handled promptly and professionally.

Key Responsibilities

Act as the first point of contact for inbound support requests via phone, email, and service desk
Log, prioritise, and manage support tickets in line with service desk processes
Resolve 1st line issues across desktops, laptops, printers, and common software applications
Provide remote support to end users and guide them through solutions in clear, non‑technical language
Escalate issues to 2nd line engineers where appropriate, ensuring clear and accurate handover notes
Maintain accurate ticket updates, time recording, and documentation
Assist with new user setups, device builds, and basic onboarding tasks
Monitor alerts and respond to issues within agreed skill set
Contribute to a positive team environment and a consistently high standard of customer service
Travel to client sites occasionally when required

Skills & Experience

Essential:

Previous experience in an IT support or customer service environment
Excellent communication skills and professional telephone manner
Strong customer service mindset and willingness to help
Basic troubleshooting knowledge of Windows 10/11
Familiarity with Microsoft 365 (Outlook, Teams, OneDrive)
Ability to follow processes, document work clearly, and manage multiple tasks
A keen interest in IT and eagerness to learn

Desirable:

Experience working in a Managed Service Provider (MSP) environment
Exposure to Active Directory or Entra ID user management
Basic networking knowledge (IP addressing, Wi‑Fi, connectivity)
Any relevant IT certifications or study towards them

Benefits

Extra day off to enjoy your birthday
Performance-related bonus scheme
Team (paid for) social events
Relaxed and friendly atmosphere, with a professional approach
Flexibility to work from home (high-spec IT equipment provided)
Highly experienced team for support and development
Increased holiday with length of service
Highly competitive pay with annual salary reviews
Training and learning development with qualification support
Mileage allowance
Relaxed and friendly atmosphere and culture, whilst being professional

What We Offer

A supportive team environment with mentoring from experienced engineers
Structured learning and development pathway for 1st line engineers
Exposure to a wide range of technologies and client environments
Opportunities to progress into 2nd line and project‑based work

Job Types: Full-time, Permanent

Pay: £23,000.00-£28,000.00 per year

Benefits:

Additional leave
Casual dress
Company events
Company pension
On-site parking
Referral programme
Sick pay
Work from home

Ability to commute/relocate:

Littlehampton BN17 7TL: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you currently live within 20 miles of Littlehampton?

Experience:

MSP: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Littlehampton BN17 7TL

Quick apply

Refine Your Search

software jobs in hayling island po11

1st Line IT Support Engineer

IT Service Desk Analyst

Trainee IT Consultant (Business and Finance)

Apprentice IT Consultant (Business and Finance)

Clinical Systems Engineer - IT Service Desk & Support

Software Engineer (Control Systems)

UI/UX Engineer

GPS Data Insights Specialist Placement (12 Month Fixed Term Contract)

Software Engineer

Data Transfer Coordinator – Clean Water Framework

Platform Engineer

Strategic Intelligence Analyst (Adult Social Care)

Aerospace Engineer (Software Focused)

Software Test Lead

IT Operations Analyst - The Vision Centre

Software Degree Apprentice

Software Engineer

Software Engineer

2nd Line Technical Analyst

Business Analyst

I want to receive the latest job alerts for software in hayling island po11

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