Technical support occupations Work, Jobs in Upavon, Wil (with Salaries)

Service Desk Support Engineer
Fujitsu —Chippenham
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
13d
IT Service Desk Apprentice
QA Apprenticeships —Swindon
- £18,000 a year
- 12 hour shift
- Software troubleshooting
- Customer service
- SharePoint
2nd Line IT Support Engineer
Mintivo Ltd —Chippenham
- Up to £33,000 a year
- Weekend availability
- Azure
- Software troubleshooting
- Customer service
- Referral programme
Quick apply
6d
AI Innovation and Enablement Specialist
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Driving
- Work from home
- Employee discount
Quick apply
Information Support Assistant
Serco Plc —Swindon
- Full-time
- Customer service
- Microsoft Office
- Employee assistance programme
IT Service Desk Analyst
Help for Heroes —Salisbury
- £30,255 a year
- Full-time
- Hybrid work
- Microsoft Access
- Continuous improvement
- Travel
- Annual leave
- Employee discount
6d
1st Line IT Support Engineer
Mintivo Ltd —Chippenham
- £21,500 - £25,000 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- Windows
- Referral programme
Quick apply
6d
Junior ICT Consultant
turn IT on —Salisbury
- £24,000 - £27,000 a year
- Full-time
- IT
- Communication skills
- School
- Employee assistance programme
Quick apply
13d
ITMS Second Line Technician
Onecom —Swindon
- Monday to Friday
- SharePoint
- In-person
- Communication skills
- Employee discount
Quick apply
IT Field Engineer - West England
T-Tech —Bath
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Communication skills
Quick apply
13d
Junior ICT Consultant
turn IT on —Bath
- £21,000 - £26,500 a year
- Full-time
- IT
- Communication skills
- School
- Employee assistance programme
Quick apply
14d

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2nd Line Technical Support
iFacility —Shepton Mallet
Handling calls, emails and support cases for customers and keeping them updated on progress of issues and queries. Positive, professional and can-do attitude.
£26,000 - £28,000 a year
Quick apply
Export Sales & Technical Support
Kidd Farm Machinery Ltd —Devizes
This varied role combines export sales, regional sales across the South of England and Southern Ireland, technical sales support, and aftersales…
£50,000 - £75,000 a year
Quick apply
11d

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technical support occupations jobs near upavon, wil

Service Desk Support Engineer

Fujitsu -
Chippenham

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Job details

Full-time
13 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Communication skills

Full job description

Service Desk Support

Location: Chippenham

We are looking to grow our team with committed people to provide excellent customer support for our customers across the region.

The role
We are seeking a motivated Service Desk Support to join our IT Service Desk team. As a key member of the team, you will be responsible for providing exceptional technical support to our users, resolving application related issues, and ensuring seamless IT service delivery. This role requires a strong problem solving mindset, excellent communication skills, and a passion for customer satisfaction. They will be res ponsible for incoming issues and service requests, categorizing and managing their workload .

This role is Monday Friday, with core hours of 9:00 17:30. There may be a requirement to work the occasional
weekend.

Transferable Skills and Experience

Process orientated
Comfortable with working towards SLAs and KPIs
Establishes working relationships with customers to deliver and enhance the service.
Takes ownership in obtaining the information, evidence, and data required to diagnose and resolve more complex problems (both new and known)
Escalates or gains support where appropriate.
Understands the requirements of the customer’s business, and the scope of the contract and knows how issues impact the delivery of service.
Maintains awareness of technical and service developments, taking the initiative to extend own knowledge to learn about products, technologies, and techniques to deliver an enhanced service.
Strong attention to detail

Benefits

26 Days annual leave plus public holidays (3 flexible)

Pension – Double matching contributions of up to 10%

Life assurance

Companywide incentive plans

Your choices (Flexible benefits such as increased holidays/ travel/ dental critical illness and more)

Perks at work – employee discounts

Employee assistance programme/ virtual GP

We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email [email protected] if you would like to apply through the Disability Confident Interview Scheme.

Achieve together

We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

We are people centric: Our work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.

#LifeAtFujitsu

Apply Now

Refine Your Search

technical support occupations jobs in upavon, wil

Service Desk Support Engineer

IT Service Desk Apprentice

2nd Line IT Support Engineer

AI Innovation and Enablement Specialist

Information Support Assistant

IT Service Desk Analyst

1st Line IT Support Engineer

Junior ICT Consultant

ITMS Second Line Technician

IT Field Engineer - West England

Junior ICT Consultant

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