Care navigator Work, Jobs in Grays, Ess (with Salaries)

Care Navigator
The College Practice —Maidstone
- From £12.71 an hour
- Part-time
- Customer service
- Organisational skills
- In-person
Quick apply
2d
Care Leavers Navigator
Involve Kent —Maidstone
- Up to £28,049 a year
- Full-time
- Driving
- IT
- In-person
- Annual leave
Quick apply
Care Navigator
Healthcare Central London —Westminster
- £29,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Patient Care Navigator
The Lewisham Care Partnership —London
- Up to £12.71 an hour
- Full-time
- Microsoft Outlook
- Customer service
- GP surgery experience
- Employee discount
- Bereavement leave
Quick apply
9d
Band 8a Senior Cognitive Behavioural Therapist | Step 2 Lead
Central and North West London NHS Foundation Trust —London
- £66,274 - £73,496 a year
- Full-time
11d
Special Projects Associate
Healthtech-1 —London
- £2,500 - £45,000 a year
- Overtime
- Communication skills
- School
- Annual leave
- Work from home
Senior Clinical Account Executive
Healthtech-1 —London
- £2,500 - £75,000 a year
- Overtime
- Sales
- GP surgery experience
- Mentoring
- Annual leave
- Work from home
VP, Global Commercial Compliance
Nium —London
- Full-time
- Hybrid work
- Employee assistance programme
Account Development Representative (ADR)
LILT —London
- £65,000 - £73,500 a year
- Full-time
- Hybrid work
- Salesforce
- IT
- AI
Global Head of Commercial Compliance – Financial Institutions
Nium —London
- Full-time
- Hybrid work
- Banking
- Employee assistance programme
Business Development Representative - UK
Ardoq —London
- Hybrid work
- Sales
- Annual leave
- Life insurance
Quick apply
2d
Head of RevOps
Tillo —London
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- APIs
- Annual leave
Senior Commercial Enablement Manager
PPRO —London
- Full-time
- Hybrid work
- Sales
- Salesforce
- Analysis skills
- Gym membership
Senior Product Engineer
Healthtech-1 —London
- £125,000 a year
- Overtime
- APIs
- AI
- School
- Annual leave
- Work from home
Sales Executive
Commcise —London
- Full-time
- Sales
- Salesforce
- Bachelor's degree
Senior Commercial Account Executive
Workato —London
- Remote
- Sales
- Salesforce
Quick apply
Product Sales Specialist – CLM & Document AI
Workday —London
- £72,200 - £108,300 a year
- Full-time
- Contracts
- In-person
- Flexible schedule
New Business Account Executive — EMEA
Lansweeper —London
- Full-time
- Hybrid work
- Spanish
- Sales
- English
Quick apply
Regional Sales Manager
Vectra —London
- Sales
- Salesforce
- English
- Life insurance
Quick apply
Senior Account Manager (High-Growth B2B)
Geomiq —London
- Hybrid work
- Sales
- Annual leave
Quick apply

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Care Navigator

The College Practice -
Maidstone

Quick apply

Job details

Permanent | Part-time | Full-time
From £12.71 an hour
2 days ago

Benefits

On-site parking

Qualifications

Customer service
Triage
Organisational skills
Communication skills
Time management
Office experience

Full job description

Working hours will be between the core hours of 8:00am – 6:30pm Monday-Friday The College Practice is a dynamic and forward-thinking practice in Medway and Maidstone. We are the Lead Practice for the Primary Care Network. We are a supportive and caring employer, and our Senior Management Team have an open door policy which allows staff the freedom to share their views and opinions of how we operate, ask questions in relation to their own employment and terms and conditions, or to express concerns or obtain clarity on various topics.

We are creative with our approach to Primary Care and have an amazing group of staff who share our passion and commitment to do the best for our patients.

Responsibilities

Welcome patients and visitors in a professional and approachable manner
Handle a high volume of inbound and outbound telephone calls as part of the practice call hub, providing an efficient, patient-focused service at all times.
Use effective telephone triage and signposting skills to ensure patients are directed to the most appropriate clinician, service, or healthcare professional.
Manage patient appointments, including booking, amending and cancelling appointments efficiently
Support patients with urgent requests, ensuring they are directed to the appropriate care service
Handle calls, emails and general patient enquiries as part of the call hub
Accurately record requests such as home visits and assess urgency following protocols
Process incoming correspondence, including hospital letters and test results
Arrange interpreter services where required
Handle payments for private services and issue receipts
Support general reception duties, including post handling, deliveries and maintaining tidy work areas
Assist clinical staff with administrative tasks and act as a chaperone when required

Skills

Strong communication skills (both verbal and written)
Excellent telephone communication skills, including active listening, empathy, and the ability to gather accurate information from patients.
Excellent customer service and patient engagement skills
Ability to prioritise tasks and manage a busy workload effectively
Good problem-solving skills and ability to use initiative
High level of accuracy and attention to detail
IT literacy, including use of appointment systems and electronic patient records
Ability to remain calm and professional in fast-paced or challenging situations
Time management and organisational skills
Ability to handle confidential information sensitively and appropriately

What We’re Looking For

Friendly, approachable and professional manner
Ability to work independently and as part of a team
A caring, patient-centred attitude
A confident and professional telephone manner, with the ability to build rapport quickly and communicate effectively with patients from diverse backgrounds.
Confidence in dealing with a wide range of patients and situations
Strong sense of responsibility and reliability

This role offers a rewarding opportunity for individuals committed to improving patient outcomes through effective coordination and support. The Care Navigator will be integral in fostering positive healthcare experiences while gaining valuable professional experience in the healthcare sector.

Pay: From £12.71 per hour

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

care navigator jobs in grays, ess

Care Navigator

Care Leavers Navigator

Care Navigator

Patient Care Navigator

Band 8a Senior Cognitive Behavioural Therapist | Step 2 Lead

Special Projects Associate

Senior Clinical Account Executive

VP, Global Commercial Compliance

Account Development Representative (ADR)

Global Head of Commercial Compliance – Financial Institutions

Business Development Representative - UK

Head of RevOps

Senior Commercial Enablement Manager

Senior Product Engineer

Sales Executive

Senior Commercial Account Executive

Product Sales Specialist – CLM & Document AI

New Business Account Executive — EMEA

Regional Sales Manager

Senior Account Manager (High-Growth B2B)

I want to receive the latest job alerts for care navigator in grays, ess

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