Customer service coordinator Work, Jobs in Adderbury, Oxf (with Salaries)

Client Services Coordinator (UK Wholesale)
Ingram Content Group —Bradwell
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
Quick apply
11d
Sales Coordinator
Wiley —Oxford
- £25,353 - £31,384 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Swimming Coordinator
Leisure Solutions Community Trust —Milton Keynes
- £16,869.33 a year
- Part-time
- Customer service
- Team management
- Recruiting
- Employee assistance programme
Operations Coordinator
Bicester Motion —Bicester
- £28,000 - £30,000 a year
- Full-time
- Writing skills
- Databases
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
12d
Customer Operations Coordinator
Brampton Chase —Northampton
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Employee discount
Quick apply
Customer Services Co-ordinator
Eleanor Hospital Logistics —Oxford
- From £30,000 a year
- Weekend availability
- Computer literacy
- Continuous improvement
- Data entry
- Free parking
Quick apply
4d
Client Services Coordinator - Temporary
Ingram Content Group —Bradwell
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Free parking
- Sick pay
Quick apply
Lead Contract Coordinator
National Grid —Warwick
- £40,000 - £45,000 a year
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Life insurance
4d
Office coordinator
Restore Ltd —Oxford
- £25,589 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
12d
Sales and Events Coordinator
Globexpert Fundraising Ltd. —Towcester
- Up to £25,000 a year
- Full-time
- Hybrid work
- Hospitality
- Sales
- Customer service
- Free parking
- Flexitime
Quick apply
Sales Administrator/Coordinator
Kinetic Software —Milton Keynes
- £29,000 a year
- Hybrid work
- Salesforce
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Technical Coordinator
The Menu Partners —Bicester
- Up to £33,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Training & development
- Employee assistance programme
Quick apply
13d
Retail Marketing & Customer Care Coordinator
Trek Bicycle Corporation Ltd —Milton Keynes
- Part-time
- Hybrid work
- CRM software
- Customer service
- ERP systems
- Annual leave
- Employee assistance programme
Quick apply
QA Coordinator (12 months fixed term contract)
Bio-Techne —Abingdon
- £34,400 - £55,120 a year
- Full-time
- English
- Bachelor's degree
- Business
- Employee stock purchase plan
7d

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customer service coordinator jobs near adderbury, oxf

Client Services Coordinator (UK Wholesale)

Ingram Content Group -
Bradwell

Quick apply

Job details

Full-time
11 days ago

Benefits

On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Sales support
Stakeholder collaboration
Client engagement
Computer literacy
Stakeholder liaison
Internal department liaison
English
Microsoft Office Suite
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills

Full job description

Company Description

At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales, and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in markets across the globe.

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment, and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!

Job Description

Monday - Friday

37.5 hours per week

Join the fast growing Ingram UK Wholesale team as a primary point of contact for our channel customers providing support for their queries and assistance to enable sales.

Essential Duties:

Day to day liaison with channel partners on orders, stock, returns and damages and responsible for initiating appropriate actions arising from these.
Liaise with key channel partners and Ingram concerning data and availability feeds. Determines and corrects errors on the data feed to channels.
Act as primary respondent to Distribution Issues queries; respond to queries from customers and LS UK, US and AUS, concerning title availability on UK managed channel web sites.
Oversight of client metadata, sales reporting, stock and general business queries.
Proactively liaise with Sales Departments and Systems Development to escalate high priority incidents and high business impacts.
Provide data to INGRAM Management and Channel Customers and participate in projects.
To proactively engage in dialogue with clients and customers about their businesses and their requirements of Ingram.
To act as an advocate within Ingram for the service needs and expectations of clients and customers
To participate in Quality Control feedback to other departments in the Company.

Other Duties

Other duties as assigned.
Occasional, essential travel visiting key channels to establish and maintain relationships and knowledge of data feeds and sales activity where appropriate.

Knowledge, Skills and Abilities

Ability to relate to clients on a human level
Ability to deal with difficult clients, and help turn issues into opportunities
Ability to communicate transparently and directly, with both colleagues and clients
Punctual and professional in all circumstances
Knowledge of Microsoft Outlook, PowerPoint, Word and Excel.
Ability to learn new systems quickly.
Ability to work methodically, maintain accuracy in repetitive tasks
Excellent organisational skills
Ability to multi-task multiple ongoing issues to point of resolution.
Highly motivated and proactive self-starter.
Collaborative work style and creative problem-solving mindset.
Strong attention to detail
Excellent writing and communication skills.
Knowledge of organization, operating procedures and policies of the company
Ability to be flexible/multi-task based on workflow demands
Ability to speak, write and read the English language
Ability to develop constructive and cooperative working relationships with others, and maintain them over time
Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations
Ability to maintain consistent, punctual and regular attendance
Ability to receive and give information in a courteous manner over the telephone, via electronic communication or in person
Ability to engage in active listening with coworkers, management and clients/customers
Ability to apply new knowledge, technology and procedure to job responsibilities
Ability to meet and maintain performance objectives (standards)
Ability to maintain full time work schedule during normal company operating hours

Qualifications

Education and Experience:

GSCE Level
1 year of publishing or book industry experience.

Essential Physical Demands

Ability to sit at workstation for extended periods of time
Ability to work effectively using a personal computer for long periods of time
Ability to operate computer equipment, including keyboard and monitor, phone equipment and other necessary office equipment

Additional Information

Perks/Benefits:

Competitive salary
Training Opportunities
Free onsite parking
Service Awards

Quick apply

Refine Your Search

customer service coordinator jobs in adderbury, oxf

Client Services Coordinator (UK Wholesale)

Sales Coordinator

Swimming Coordinator

Operations Coordinator

Customer Operations Coordinator

Customer Services Co-ordinator

Client Services Coordinator - Temporary

Lead Contract Coordinator

Office coordinator

Sales and Events Coordinator

Sales Administrator/Coordinator

Technical Coordinator

Retail Marketing & Customer Care Coordinator

QA Coordinator (12 months fixed term contract)

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