The Reliability Maintenance Engineering (RME) team at Amazon is fundamental to our operations – they’re the ones keeping vital machinery running at all times. As an RME Technician, you’ll maintain a wide range of equipment and workspaces while upholding Health and Safety best practices. You'll help to keep your colleagues safe and prevent machine downtime. Our RME Technicians boost the availability and quality of our equipment and work to enhance the operational environment too.
Key job responsibilities
Proactive and preventative maintenance tasks on a wide range of site equipment
Carry out reactive repairs and fault diagnosis in a live distribution warehouse
Use the latest tools to maximise equipment effectiveness
Uphold all health and safety policies and practices
Support the development and progression of on-site apprentices
Work on continuous improvement projects and roll out best practices across a range of EU sites
A day in the life
Our RME Technicians are based on-site, so they can respond quickly to any machinery issues. You’ll carry out a range of planned preventative maintenance to our sites’ equipment to make sure it’s working safely. As an RME Technician, you’ll also respond promptly to breakdowns, investigating, finding, and implementing solutions as quickly as possible. You’ll also make suggestions for long-term improvements.
Working alongside senior colleagues, you’ll undertake day-to-day maintenance tasks and will liaise with contractors if you need external expertise. You’ll work on a range of shifts to make sure our sites are supported around the clock – allowing Amazon to deliver at the speed we’re known for.
About the team
Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology – some of which only exists at Amazon.
From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon’s technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon.
Everything we do focuses on reducing downtime in Amazon’s crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes like Amazon Robotics and our Complex Item Sorter.
- NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics
- 4 years UK certified apprenticeship
- Advanced proficiency in the local language verbally and in writing
- Relevant experience as a qualified engineer
- Relevant experience working in mechanical and/or electrical maintenance
- Experience with material handling equipment (MHE) safety standards accordance with original equipment manufacturer (OEM) and safety standards
- Experience with robotic operation and maintenance
- Experience in condition-based monitoring
- Experience with predictive and preventative maintenance, repair, troubleshooting, and diagnostics on material handling equipment (MHE) and automated conveyor systems
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